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Added 2 hours ago
T
Director, Data Platform Engineering
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 2 hours ago
N
Sales Director / Business Development Manager – IT Staffing & Technology Services
nugget.ai
Toronto, ON
- Contract
We are looking for a highly driven Sales Director / Business Development Manager to lead business development and drive new client acquisition across the US and Canadian markets. The ideal…
Added 3 hours ago
RB
Associate Director, Market Risk (FRTB Capital)
Royal Bank of Canada
Toronto, ON
- Full-time
The Associate Director, Market Risk (FRTB Capital) will play a pivotal role in building and leading RBC’s market risk regulatory reporting infrastructure under the Basel 3 Endgame (B3EG)…
Added 3 hours ago
HS
Territory Sales Manager
Hercules SLR
NS · Dartmouth, NS
- Full-time
You’re a sales professional who enjoys building relationships, finding new opportunities, and turning customer needs into practical solutions. You want the freedom to manage your territory,…
Added 4 hours ago
JT
Product Development Engineer
jeans test
Engineer, BC
- Full-time
Provide technological and commercial contribution in activities relating to developing new applications and solutions to customers requirements. Conduct thorough technical feasibility…
Added 4 hours ago
NB
Senior Advisor, Distribution Growth and Transformation
National Bank of Canada
Montreal, QC
- Full-time
The Bank values continuous development and internal mobility. Our personalized training programs, based on learning through experience, help you master your role and develop new areas of…
Added 4 hours ago
HT
Trade Compliance Program Manager
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 4 hours ago
Machine Learning Engineer, Associate Director
Fitch Group
Toronto, ON
Machine Learning Engineer, Associate Director – AI Innovation Teams
Added 5 hours ago
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Director, Wealth Management Strategy
Royal Bank of Canada
Toronto, ON
- Full-time
RBC is looking for a Director to drive the development and articulation of the RBC Wealth Management (RBC WM) segment strategy. The director will work closely with WM Business Unit (BU)…
Added 5 hours ago
NB
Product Owner (PO) – CI/CD and Continuous Testing
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Montreal, QC
- Full-time
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Added 6 hours ago
AI
Senior Mechanical Designer
ATS Industrial Automation
Cambridge, ON
- Full-time
Analyzes engineering drawings, and specifications to determine shape, dimensions, hardness etc. in the development of equipment, processes and products.
Added 7 hours ago
HM
Director of National Accounts (Warehouse)
Highlight Motor Group
Toronto, ON
- Full-time
We are seeking a results-driven Director of Sales – Warehouse to drive revenue growth by identifying strategic opportunities, forging key partnerships, and leading new business initiatives.…
Added 7 hours ago
Senior Mechanical Designer
ATS Automation
Cambridge, ON
Analyzes engineering drawings, and specifications to determine shape, dimensions, hardness etc. in the development of equipment, processes and products.
Added 7 hours ago
RB
Associate Director, GRA - Market Risk Analytics
Royal Bank of Canada
Toronto, ON
- Full-time
As Associate Director, you will take a leading role and undertake analysis to design, develop, and provide ongoing maintenance of the quantitative models used in internal risk management…
Added 7 hours ago
SL
Director, Tax and Estate Planning
Sun Life
Vancouver, BC · AB · BC · British Columbia Telecommuters
- Full-time
…will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of…
Added 8 hours ago
AH
Program Director - Quality
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
The Program Director, Quality (PD) provides provincial leadership for quality improvement across Alberta’s continuing care sector, including ALA-operated and contracted services. A key…
Added 8 hours ago
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Manager, Social Impact & Sustainability
sephora.com
Toronto, ON
- Full-time
…coast to coast, aligned to our global cause. Reporting to the Director, Employee Engagement and Internal Communications, you’ll be part of a high-impact team that’s united in beauty,…
Added 8 hours ago
PE
Field Safety Advisor
Pitbull Energy Services
Fort McMurray, AB · Leduc, AB
- $90,000 to $100,000 CAD / year
- Full-time
Reports To: Director, Health, Safety & Environment
Added 8 hours ago
PC
Risk Modelling Services, Actuarial P&C Director (Bilingual FR/EN)
PwC Canada
Toronto, ON
- Full-time
…Canadian P&C Actuarial practice by setting strategy, driving the development of new business and new services in the market, and providing technical advice across…
Added 8 hours ago
CO
Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
The Director will lead organizational change and influence leaders at all levels of the organization to embed safety, risk management, prevention, and employee well-being into strategic and…
Added 8 hours ago
R
Associate Director, Market Risk (FRTB Capital)
RBC
Toronto, ON
- Full-time
The Associate Director, Market Risk (FRTB Capital) will play a pivotal role in building and leading RBC’s market risk regulatory reporting infrastructure under the Basel 3 Endgame (B3EG)…
Added 9 hours ago
CA
Administrative Assistant
CPHR Alberta
Calgary, AB
- Full-time
We envision a future where HR professionals are recognized as business leaders grounded in expertise, guided by people-first principles, and leading organizational performance.
Added 9 hours ago
HT
Trade Compliance Program Manager
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 9 hours ago
J
Outside Sales Representative
JobsMedia.io
Laval, QC
- Full-time
Reporting to the Sales Director, the successful candidate will be responsible for developing and maintaining long-term relationships with an established B2B industrial clientele, while…
Added 9 hours ago
CD
Client Advisor, Vancouver
Christian Dior Couture
Vancouver, BC
- Full-time
Problem solve in partnership with leadership team to ensure that each client issue is accurately resolved to the benefit of the business

Coach

Lead Supervisor I

Rocky View No 44, AB, Canada
Rocky View County, AB, Canada

$21.00-$26.00 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $21.00-$26.00
Job type: Full-time
Apply by: Nov 3, 2026
Experience: 1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level
Posting language: English
Posted: Oct 4, 2026

Original job description

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last - for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Brand Ambassador

Maintains strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience
Serves as a Brand Ambassador embodying of Coach values and increasing brand awareness
Leads implementation of Company initiatives and support full operation of the business
Maintain a growth mindset for business and personal development initiatives

Create Winning Teams/Drive Results

Establishes trust, maintains integrity, and supports an environment of collaboration within store and throughout the organization to promote a fair, positive experience, and an inclusive culture amongst the team
Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance and implement individualized team development to increase overall customer experience
Exemplifies strong business acumen and executes forward-planned strategies to achieve leaderships initiatives surrounding store goals / KPIs
Supports the store with recruiting, interviewing, performance evaluation, high-level training as needed
Provides necessary feedback and guidance geared to improve individual performance on all levels; holds team accountable for achieving individual and business goals
Adheres to and enforces team compliance of Company policies and procedures in addition to store operational procedures

Customer Focused (internal And External)

Assists in executing innovative strategies for exceptional customer experiences for both internal and external partners
Create a customer-centric Culture that prioritizes customer satisfaction and mentor team on clienteling strategy to build long-term customer relationships to meet business goals
Provides HR and conflict resolution support to team and in district in absence of leadership team
Champions the company resources to support a healthy work environment for internals customer

Qualifications & Requirements

1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level
Can bend, reach, stretch as well as lift, carry and move at least 25 pounds and, at times, lift and carry product, cartons, props or fixtures up to 50 pounds

Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Our Competencies for All Employees

Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.

Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.

Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Coach. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Base Pay Range

$21.00-$26.00

Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of Canada Corporate Compensation & Benefits.

Apply About employer

More about this job

Responsibilities

Lead the sales floor and store operations to meet sales targets, deliver exceptional customer experiences, and represent Coach’s brand values. Develop and hold team members accountable, analyze sales performance, support hiring and training, and foster an inclusive, customer-focused workplace.

Requirements

Requires at least one year of equivalent experience managing in a competitive retail environment at the Lead Supervisor level. The role also requires the ability to regularly lift at least 25 pounds, occasionally lift up to 50 pounds, and perform physical tasks such as climbing, bending, and kneeling.

Skills

Retail Leadership
Sales Performance Management
Customer Experience
Brand Ambassadorship
Team Development
Recruiting and Interviewing
Performance Evaluation
Training and Coaching
Conflict Resolution
Clienteling
Sales Data Analysis
Business Acumen
Strategic Planning
Policy Compliance
Team Building
Communication

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Parental Leave
Commuter Benefits
Disability Insurance
Tuition Assistance

Visa sponsorship

Not detected in the job text

Keywords

Retail Apparel
Fashion
Store Operations
Sales Targets
Customer Experience
Brand Ambassador
Sales Data Analysis
Key Performance Indicators
Recruiting
Interviewing
Performance Evaluation
Training
Team Development
Clienteling
Customer Relationships
Conflict Resolution
Human Resources Support
Company Policies
Operational Procedures
Inclusive Culture
Business Acumen
Strategic Planning
Leadership
Customer Satisfaction

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