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Added 10 mins ago
N
Manager, Community Relations and Retail Operations
Northwestel
Yellowknife, NT
- Full-time
Reporting to the Director, Integrated Marketing, this position is responsible for leading Northwestel’s Yellowknife retail operation while supporting customer growth, local marketing…
Added 25 mins ago
SM
Associate Director
S M Software Solutions Inc
Toronto, ON
- Full-time
We are looking for an experienced Associate Director, Data Lifecycle Automation to join the CM Technology (QTS) Data and Architecture Strategy team at RBC Capital Markets. This role offers…
Added 25 mins ago
SM
Associate Director
S M Software Solutions Inc
Toronto, ON
- Full-time
We are looking for an experienced Associate Director, Data Lifecycle Automation to join the CM Technology (QTS) Data and Architecture Strategy team at RBC Capital Markets. This role offers…
Added 25 mins ago
SM
Associate Director
S M Software Solutions Inc
Toronto, ON
- Full-time
We are looking for an experienced Associate Director, Data Lifecycle Automation to join the CM Technology (QTS) Data and Architecture Strategy team at RBC Capital Markets. This role offers…
Added 25 mins ago
C
Founding Certified Public Accountant And Head Of Tax
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ON · Ontario, Canada
- Full-time
A Tax Manager, Senior Manager, Director, or Partner at an accounting firm
Added 25 mins ago
SM
Associate Director - Halifax
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Halifax, NS
- Full-time
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Added 25 mins ago
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Associate Director - Halifax
S M Software Solutions Inc
Halifax, NS
- Full-time
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Added 25 mins ago
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Associate Director - Halifax
S M Software Solutions Inc
Halifax, NS
- Full-time
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Added 1 hour ago
A
Event Producer, B2B
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Toronto, ON
- Full-time
…Event Managers and Event Coordinators, while supporting the Director to ensure the delivery of all business requirements and driving organic…
Added 1 hour ago
RG
DIRECTOR OF SALES AND OPERATIONS
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Halifax, NS
- Full-time
We are seeking a results-driven Director of Sales & Operations to lead and optimize performance across our 4 retail stores (3 brands – Gallery 1 Furniture, Ashley HomeStore, Worldwide…
Added 1 hour ago
Director, Operations
Sofina Foods Inc
Brampton, ON
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Added 2 hours ago
SL
Director, Domain Enterprise Architect, Technology Modernization and Cloudification
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- Full-time
The Director defines the domain strategy, future-state architecture, standards, reference architectures, and transition roadmaps. The scope includes OpenShift, virtualization, servers,…
Added 2 hours ago
RC
Pricing Manager
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Vancouver, BC
- $90,000 CAD / year
- Full-time
…supporting the execution of pricing strategies developed by the Director of Pricing. This role leads a team focused on pricing analysis, margin management, and pricing process improvements…
Added 2 hours ago
P
Canada Technology Consulting - Business Platform Transformation Senior Director
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Toronto, ON · Vancouver, BC
- Full-time
The Technology Consulting Practice is seeking a Senior Director to join our growing team and lead client transformation across the Quote to Cash ecosystem, including Configure, Price, Quote…
Added 2 hours ago
GD
Regional Director - Quebec & Atlantic Canada
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- Full-time
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Added 2 hours ago
M
Director, Client Services
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Toronto, ON
- Full-time
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Added 2 hours ago
AE
Sales Director
Aurora Expeditions
Canada
- Full-time
Aurora Expeditions is seeking an experienced Sales Director, Canada to drive commercial growth across the Canadian market. Reporting to the Vice President of Sales, North America, you will…
Added 2 hours ago
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Digital Marketing Coordinator
Niagara Parks Commission
Niagara Falls, ON
- Full-time
Reporting to the Director, Sales, Marketing and Communications, the Digital Marketing Coordinator is responsible for combining the art of content strategy, management and web design to…
Added 2 hours ago
LW
director, facility management
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- Full-time
Added 3 hours ago
CO
Marketing and Communications Officer
College of New Caledonia
Prince George, BC
- Full-time
Under general supervision from the Associate Director, this role is responsible for projects and campaigns across the institution, and will work closely with department and/or Campus…
Added 3 hours ago
KF
Interim HR Leader
Korn Ferry
SK · Saskatchewan, Canada
- $80 to $100 USD / hour
- Contract
We have partnered with our client in their search for an Interim HR Director to provide immediate leadership continuity during a key transition. This consultant will support a growing,…
Added 3 hours ago
IP
Group Lead, Electrical
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Work with the Regional Director of Design and Human Resources to recruit, retain, mentor, and develop engineering talent.
Added 3 hours ago
VG
Account Manager/Business Development & Marketing Consultant
VS Group
North Bay, ON
- Full-time
This is a dynamic, client-facing role working closely with the President, Vincent Shank, as well as the Marketing Director, to support and drive business development, client engagement, and…
Added 3 hours ago
CB
Project Manager
Clark Builders
AB · Edmonton, AB
- Full-time
Reporting to: Director, Operations or Project Executive
Added 3 hours ago
KC
Analyst, Investments
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…trading, research, accounting, corporate governance, and corporate…

Coach

Lead Supervisor I

Rocky View No 44, AB, Canada
Rocky View County, AB, Canada

$21.00-$26.00 · Full-time

Apply About employer

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Job details

Pay: $21.00-$26.00
Job type: Full-time
Apply by: Nov 3, 2026
Experience: 1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level
Posting language: English
Posted: Oct 4, 2026

Original job description

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last - for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Brand Ambassador

Maintains strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience
Serves as a Brand Ambassador embodying of Coach values and increasing brand awareness
Leads implementation of Company initiatives and support full operation of the business
Maintain a growth mindset for business and personal development initiatives

Create Winning Teams/Drive Results

Establishes trust, maintains integrity, and supports an environment of collaboration within store and throughout the organization to promote a fair, positive experience, and an inclusive culture amongst the team
Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance and implement individualized team development to increase overall customer experience
Exemplifies strong business acumen and executes forward-planned strategies to achieve leaderships initiatives surrounding store goals / KPIs
Supports the store with recruiting, interviewing, performance evaluation, high-level training as needed
Provides necessary feedback and guidance geared to improve individual performance on all levels; holds team accountable for achieving individual and business goals
Adheres to and enforces team compliance of Company policies and procedures in addition to store operational procedures

Customer Focused (internal And External)

Assists in executing innovative strategies for exceptional customer experiences for both internal and external partners
Create a customer-centric Culture that prioritizes customer satisfaction and mentor team on clienteling strategy to build long-term customer relationships to meet business goals
Provides HR and conflict resolution support to team and in district in absence of leadership team
Champions the company resources to support a healthy work environment for internals customer

Qualifications & Requirements

1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level
Can bend, reach, stretch as well as lift, carry and move at least 25 pounds and, at times, lift and carry product, cartons, props or fixtures up to 50 pounds

Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Our Competencies for All Employees

Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.

Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.

Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Coach. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Base Pay Range

$21.00-$26.00

Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of Canada Corporate Compensation & Benefits.

Apply About employer

More about this job

Responsibilities

Lead the sales floor and store operations to meet sales targets, deliver exceptional customer experiences, and represent Coach’s brand values. Develop and hold team members accountable, analyze sales performance, support hiring and training, and foster an inclusive, customer-focused workplace.

Requirements

Requires at least one year of equivalent experience managing in a competitive retail environment at the Lead Supervisor level. The role also requires the ability to regularly lift at least 25 pounds, occasionally lift up to 50 pounds, and perform physical tasks such as climbing, bending, and kneeling.

Skills

Retail Leadership
Sales Performance Management
Customer Experience
Brand Ambassadorship
Team Development
Recruiting and Interviewing
Performance Evaluation
Training and Coaching
Conflict Resolution
Clienteling
Sales Data Analysis
Business Acumen
Strategic Planning
Policy Compliance
Team Building
Communication

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Parental Leave
Commuter Benefits
Disability Insurance
Tuition Assistance

Visa sponsorship

Not detected in the job text

Keywords

Retail Apparel
Fashion
Store Operations
Sales Targets
Customer Experience
Brand Ambassador
Sales Data Analysis
Key Performance Indicators
Recruiting
Interviewing
Performance Evaluation
Training
Team Development
Clienteling
Customer Relationships
Conflict Resolution
Human Resources Support
Company Policies
Operational Procedures
Inclusive Culture
Business Acumen
Strategic Planning
Leadership
Customer Satisfaction

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