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Added 1 min ago
RD
Technical Sales Representative
Randstad Digital
Toronto, ON · Greater Toronto Area, Canada
- $100,000 to $120,000 CAD / year
- Full-time
…components. Recognized internationally for providing bespoke cable solutions across industrial machinery, HVAC, oil & gas, and industrial automation sectors, our client is expanding its…
Added 1 min ago
I
Product Operations Manager
Indigo
Ottawa, ON
- $42,500 to $52,500 CAD / year
- Full-time
…operational risks and barriers to execution and implementing solutions that improve consistency, productivity, and…
Added 1 min ago
*Regulatory Compliance and Affairs Advisor
Recrute Action
Montreal, QC
Reporting to the Director, Compliance and Chief Compliance Officer (CCO), the incumbent serves as a senior subject matter expert within the Compliance Department and contributes to the…
Added 17 mins ago
Manager, Regulatory Affairs (Clinical Labeling)
Telix Pharmaceuticals (AMER)
Canada
…the product development lifecycle, partnering with the Senior Director, Regulatory Affairs…
Added 31 mins ago
FR
Senior Director, Energy & Power, Corporate, Infrastructure and Project Finance Group - Toronto
Fitch Ratings
Toronto, ON
- Full-time
Senior Director, Energy and Power, Corporate, Infrastructure and Project Finance Group
Added 32 mins ago
Strategic Sourcing - Strategic Sourcing Associate
Mohawk Medbuy Corporation (MMC)
ON · Thunder Bay, ON · Kingston, ON · London, ON · Toronto, ON · Oakville, ON · Burlington, ON · Chatham-Kent, ON
…organizations. MMC provides value-driven contracting and procurement solutions for medical/surgical supplies, pharmaceutical products, local sourcing, capital (equipment, FF&E and…
Added 1 hour ago
WI
Senior Technical Director - Tailings, Waste Dumps and Stockpiles
WSP in Canada
AB · Edmonton, AB
- Full-time
With an unmatched breadth and depth of engineering, advisory and science‑based expertise, our global minds unite to power local solutions.
Added 1 hour ago
SJ
Software Engineer
So Jobs
Toronto, ON
- $202,000 to $231,000 USD / year
- Full-time
…company would build, where your work directly shapes innovative solutions that impact millions of…
Added 1 hour ago
MH
Design Coordination Lead
Mattamy Homes
Canada
- Full-time
The Design Coordination Lead plays a key role in turning complex building designs into coordinated, manufacturable solutions. Working at the intersection of design, engineering, BIM, and…
Added 1 hour ago
E
Regional Director – Quebec & Eastern Ontario / Directeur Régional – Québec et Est de l'Ontario
Everguard
Ottawa, ON
- Full-time
Everguard Fire Safety is a multi-industry fire and life safety services and solutions company offering comprehensive products and solutions, globally recognized partners, installation,…
Added 2 hours ago
A
Payroll & Rewards Operations Lead
APPLY
Toronto, ON
- Full-time
…AI-native delivery capability, designing and delivering agentic solutions that turn CX vision into commercial reality. We are the partner of choice for brands like Arc'teryx, NFL,…
Added 3 hours ago
F
Director, Technical Support - Cybersecurity
Fortra
Canada
- Full-time
Build strong relationships with key customers, understanding their unique requirements and ensuring their success with our solutions.
Added 3 hours ago
D
Account Manager (Hospitality & Tech) - US Market (M/W)
Dayuse.com
Montreal, QC
- Full-time
…our Montreal office. You will report to Yves, our Regional…
Added 3 hours ago
Account Director (Freelance)
DEPT®
Toronto, ON
As an Account Director, you will be responsible for building strong relationships with clients at all levels including strategic input, and overseeing the delivery of a wide variety of…
Added 3 hours ago
CFA: Head of External Relations (Canadian Nationals Only) (P)
IOM
Ottawa, ON
…all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and…
Added 4 hours ago
PC
Director of Policy
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Ottawa, ON
- Full-time
…capacity and interest, highlighting how and where they offer solutions to critical national…
Added 4 hours ago
AC
Food Service Director
Aramark Canada
Burnaby, BC
- Full-time
Food Service Director (Healthcare & Long-Term Care) // Burnaby, BC
Added 4 hours ago
GS
The Sitka Foundation - Program Officer
Gerard Search
Vancouver, BC
- Full-time
Advanced degree in a field related to biodiversity leading to a deep understanding of solutions to the biodiversity and nature crisis, especially in Western Canada.
Added 4 hours ago
PL
Marketing Assistant
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AB
- Full-time
Reports To: Director of Marketing, Sales, and Patron Engagement
Added 4 hours ago
PL
Front of House and Hospitality Manager
People's Light
AB
- Full-time
Reports To: Director of Marketing, Sales, and Patron Engagement
Added 4 hours ago
MN
Event Producer, B2B
Mosaic North America
Toronto, ON
- Full-time
…Event Managers and Event Coordinators, while supporting the Director to ensure the delivery of all business requirements and driving organic…
Added 6 hours ago
BN
Senior Policy Analyst
Build Nova Scotia
Halifax, NS
- Full-time
Reporting to the Director, Policy and Research, the Senior Policy Analyst will lead projects and participate in multi-disciplinary, interdepartmental and intergovernmental teams of senior…
Added 6 hours ago
CC
Sales Associate
CONMED Corporation
AB · Edmonton, AB
- Full-time
Respond to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g. Clinical Marketing…
Added 6 hours ago
CC
Sales Associate
CONMED Corporation
Calgary, AB
- Full-time
Respond to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g. Clinical Marketing…
Added 7 hours ago
PC
Risk Modelling Services, Actuarial P&C Director (Bilingual FR/EN)
PwC Canada
Toronto, ON
- Full-time
…experience in the insurance industry to a multitude of actuarial solutions. A career in our P&C Actuarial Services practice, within Risk Modelling Services, will provide you with the…

Coach

Lead Supervisor I

Vaughan, ON, Canada

$20.50-$28.00 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $20.50-$28.00
Job type: Full-time
Apply by: Nov 3, 2026
Experience: 1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level
Posting language: English
Posted: Oct 4, 2026

Original job description

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last - for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Brand Ambassador

Maintains strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience
Serves as a Brand Ambassador embodying of Coach values and increasing brand awareness
Leads implementation of Company initiatives and support full operation of the business
Maintain a growth mindset for business and personal development initiatives

Create Winning Teams/Drive Results

Establishes trust, maintains integrity, and supports an environment of collaboration within store and throughout the organization to promote a fair, positive experience, and an inclusive culture amongst the team
Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance and implement individualized team development to increase overall customer experience
Exemplifies strong business acumen and executes forward-planned strategies to achieve leaderships initiatives surrounding store goals / KPIs
Supports the store with recruiting, interviewing, performance evaluation, high-level training as needed
Provides necessary feedback and guidance geared to improve individual performance on all levels; holds team accountable for achieving individual and business goals
Adheres to and enforces team compliance of Company policies and procedures in addition to store operational procedures

Customer Focused (internal And External)

Assists in executing innovative strategies for exceptional customer experiences for both internal and external partners
Create a customer-centric Culture that prioritizes customer satisfaction and mentor team on clienteling strategy to build long-term customer relationships to meet business goals
Provides HR and conflict resolution support to team and in district in absence of leadership team
Champions the company resources to support a healthy work environment for internals customer

Qualifications & Requirements

1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level
Can bend, reach, stretch as well as lift, carry and move at least 25 pounds and, at times, lift and carry product, cartons, props or fixtures up to 50 pounds

Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Our Competencies for All Employees

Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.

Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.

Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Coach. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Base Pay Range

$20.50-$28.00

Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of Canada Corporate Compensation & Benefits.

Apply About employer

More about this job

Responsibilities

Lead the sales floor as a Coach brand ambassador, drive store sales and customer satisfaction, and support daily operations and company initiatives. Develop and hold team members accountable through coaching, recruiting support, performance feedback, clienteling, and conflict resolution.

Requirements

Requires at least one year of equivalent experience managing in a competitive retail environment at the Lead Supervisor level. Must be able to perform physical retail and stockroom tasks, including regularly lifting 25 pounds and occasionally lifting up to 50 pounds, as well as bending, reaching, climbing, and kneeling.

Skills

Retail Leadership
Sales Performance Management
Customer Experience
Brand Ambassadorship
Team Development
Recruiting and Interviewing
Performance Evaluation
Coaching and Feedback
Clienteling
Conflict Resolution
Sales Data Analysis
Business Acumen
Operational Compliance
Strategic Planning
Team Building
Inventory and Stockroom Handling

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Parental Leave
Commuter Benefits
Disability Insurance
Tuition Assistance

Visa sponsorship

Not detected in the job text

Keywords

Retail Apparel
Sales Targets
Customer Experience
Brand Ambassador
Store Operations
Sales Data Analysis
Key Performance Indicators
Recruiting
Interviewing
Performance Evaluation
Team Training
Clienteling
Customer Relationships
Conflict Resolution
Company Policies
Retail Compliance
Team Development
Business Acumen
Inclusive Culture
Store Performance

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