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Added 7 mins ago
R
Directeur / Directrice Fusions et Acquisitions, Marché Intermédiaire- FR
RBC
Montréal-Ouest, QC
- Full-time
…within RBC’s Corporate Client Group in Commercial Banking. As a Director, you will assume day-to-day responsibility for pitch support, end-to-end transaction execution, and the development…
Added 7 mins ago
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Director, Design
OpenText
Waterloo, ON
- Full-time
As Director, Design, you will lead and evolve the organization’s design function, delivering high-quality, client-centric creative experiences that strengthen the brand and support business…
Added 7 mins ago
WM
Senior Accountant
Warner Music Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Perform revenue reconciliations across digital revenue streams and physical sales.
Added 8 mins ago
AF
Director of Marketing
Action Furnace
Calgary, AB
- Full-time
Action Furnace is looking for a Director of Marketing to lead our brand, attract new customers and grow the value of the customers we already serve. This is a Leadership Team role for an…
Added 37 mins ago
HH
Financial Analyst
Home Hardware Stores Limited
St. Jacobs, ON
- Full-time
…journal entries, reconciliations, forecasting support, and sales tax filings, while working closely with stakeholders to deliver timely and accurate financial insights. Led by the Director,…
Added 38 mins ago
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Associate Director, Deposits
BMO
Toronto, ON · FCP
- Full-time
The Associate Director, Deposits plays a critical role in supporting and advancing the Private Wealth Deposits business across both Private Banking and BMO Nesbitt Burns. This position…
Added 54 mins ago
M(
Product Marketing Manager
MaintainX (An Autodesk Company)
Toronto, ON
- Full-time
This role sits on the Product Marketing team and reports to the Director of Product Marketing. You'll be aligned to one or more of our product pillars and work with one to three product…
Added 54 mins ago
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Coordonnateur(trice) des ventes, Produits NorAm / Sales Coordinator, NorAm Products
Veolia Environnement SA
Montreal, QC
- Full-time
Reporting to the Director, the Sales Coordinator provides administrative, commercial, and organizational support to the sales team. They ensure the proper follow-up of orders, the flow of…
Added 1 hour ago
CL
Leasing & Housing Coordinator
Campus Living Centres
Toronto, ON
- Full-time
Oversee Sales & Marketing initiatives as it relates to lease agreements and tenants
Added 1 hour ago
HR
Senior Project Manager
Hitachi Rail
Toronto, ON
- Full-time
Coordinate the team regarding resources allocations within the projects with the Project Portfolio Director / Project Director,
Added 1 hour ago
TW
Associate Franchise Operations Manager (Quebec)
The Wendy's Company
Quebec, QC
- Full-time
This role provides operational expertise and influence within assigned countries and franchise organizations to achieve sales and customer count growth, operational objectives, financial…
Added 1 hour ago
MI
Personal Lines Sales Executive
Mango Insurance
AB · Greater Edmonton Metropolitan Area
- Full-time
As a Personal Lines Sales Executive, you will help our company succeed and grow by selling all Personal Lines products to Homeowner clients/prospects. You are responsible for ensuring that…
Added 1 hour ago
HC
Director of Admissions
Herzing College
Montreal, QC
- Full-time
We are seeking a dynamic, goal-oriented Director of Admissions to lead and inspire our admissions team at the Herzing College Montreal campus. The successful candidate will be a proven…
Added 1 hour ago
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Coordonnateur(trice) des ventes, Produits NorAm / Sales Coordinator, NorAm Products
Veolia | Water Tech
Montreal, QC
- Full-time
Reporting to the Director, the Sales Coordinator provides administrative, commercial, and organizational support to the sales team. They ensure the proper follow-up of orders, the flow of…
Added 1 hour ago
I
Director of Revenue Growth & Partnerships
InsuranceWorks.ca
Toronto, ON
- Full-time
In this newly created role, which reports to the Chief Financial Officer, the Director, Revenue Growth & Partnerships (“Director”) is accountable for driving sustainable revenue growth in…
Added 1 hour ago
RN
Nike - BOH Coach (BOH Assistant Store Manager) - Robson
Retailors NA Limited Partnership
Vancouver, BC
- Full-time
…its business portfolio in Canada, and the role of the Store Director is pivotal in leading the future of Nike Retail Stores within the…
Added 1 hour ago
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Branch Manager
Vallen
Prince George, BC
- Full-time
…recommendations through consultation with the Operations Manager/Director of Sales and department heads. Monitoring daily performance objectives and making decisions to ensure branch…
Added 1 hour ago
E
Sales & Business Development Manager - CANADA - F/M
Exail
Ottawa, ON
- Full-time
Reporting to the Sales Director, you will help develop and execute Exail's commercial strategy across the CANADA, with a primary focus on the Maritime, Subsea, Space, Land, Naval markets.
Added 1 hour ago
OP
Brand Manager (13-Month Mat-Leave Contract)
Oligo Professionnel
Montreal, QC
- Full-time
…This is a 13-month maternity leave contract, reporting to the Director of Marketing, this role is ideal for a brand-savvy professional with a strong understanding of consumer behavior, B2B…
Added 1 hour ago
B&
Outage Manager (Nuclear)
Black & McDonald Limited
Bowmanville, ON
- Full-time
…under the direction of the Senior Outage Manager or Project…
Added 1 hour ago
Senior Manager - Commercial Field Training
Sun Pharmaceutical Industries Ltd
Brampton, ON
Facilitate new-hire training, national sales meetings, POA meetings, virtual events, workshops and other organizational programs with expert-level facilitation and presentation skills.
Added 1 hour ago
Director, Deposits Engineering
Scotiabank
Toronto, ON
The Director, Deposits Engineering, leads the Deposits Engineering teams globally (Canada / Bogota / International); ensuring business strategies, plans and initiatives are executed /…
Added 1 hour ago
Senior Manager, FP&A
ZoomInfo Technologies LLC
Toronto, ON
As Senior Manager of FP&A, you'll own financial partnership across R&D, G&A, and Cost of Sales - working directly with the CTO, CPO, CFO, and other functional leaders as their primary…
Added 1 hour ago
R
Manager, Performance Marketing
Relay
Remote, Canada
- Full-time
- Remote
Be the performance voice in integrated campaigns, and build the feedback loops with Analytics and the Creative Director that turn performance data into better creative and better targeting.
Added 1 hour ago
M
Sales Development Representative - Ottawa
Medfar
Ottawa, ON
- Full-time
As a Sales Development Representative (Province of Ontario), you will be involved in MEDFAR's sales activities. The incumbent will be involved in the business development and sale of MYLE,…

Coach

Lead Supervisor I

Vaughan, ON, Canada

$20.50-$28.00 · Full-time

Apply About employer

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Job details

Pay: $20.50-$28.00
Job type: Full-time
Apply by: Nov 3, 2026
Experience: 1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level
Posting language: English
Posted: Oct 4, 2026

Original job description

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last - for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Brand Ambassador

Maintains strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience
Serves as a Brand Ambassador embodying of Coach values and increasing brand awareness
Leads implementation of Company initiatives and support full operation of the business
Maintain a growth mindset for business and personal development initiatives

Create Winning Teams/Drive Results

Establishes trust, maintains integrity, and supports an environment of collaboration within store and throughout the organization to promote a fair, positive experience, and an inclusive culture amongst the team
Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance and implement individualized team development to increase overall customer experience
Exemplifies strong business acumen and executes forward-planned strategies to achieve leaderships initiatives surrounding store goals / KPIs
Supports the store with recruiting, interviewing, performance evaluation, high-level training as needed
Provides necessary feedback and guidance geared to improve individual performance on all levels; holds team accountable for achieving individual and business goals
Adheres to and enforces team compliance of Company policies and procedures in addition to store operational procedures

Customer Focused (internal And External)

Assists in executing innovative strategies for exceptional customer experiences for both internal and external partners
Create a customer-centric Culture that prioritizes customer satisfaction and mentor team on clienteling strategy to build long-term customer relationships to meet business goals
Provides HR and conflict resolution support to team and in district in absence of leadership team
Champions the company resources to support a healthy work environment for internals customer

Qualifications & Requirements

1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level
Can bend, reach, stretch as well as lift, carry and move at least 25 pounds and, at times, lift and carry product, cartons, props or fixtures up to 50 pounds

Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Our Competencies for All Employees

Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.

Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.

Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Coach. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Base Pay Range

$20.50-$28.00

Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of Canada Corporate Compensation & Benefits.

Apply About employer

More about this job

Responsibilities

Lead the sales floor as a Coach brand ambassador, drive store sales and customer satisfaction, and support daily operations and company initiatives. Develop and hold team members accountable through coaching, recruiting support, performance feedback, clienteling, and conflict resolution.

Requirements

Requires at least one year of equivalent experience managing in a competitive retail environment at the Lead Supervisor level. Must be able to perform physical retail and stockroom tasks, including regularly lifting 25 pounds and occasionally lifting up to 50 pounds, as well as bending, reaching, climbing, and kneeling.

Skills

Retail Leadership
Sales Performance Management
Customer Experience
Brand Ambassadorship
Team Development
Recruiting and Interviewing
Performance Evaluation
Coaching and Feedback
Clienteling
Conflict Resolution
Sales Data Analysis
Business Acumen
Operational Compliance
Strategic Planning
Team Building
Inventory and Stockroom Handling

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Parental Leave
Commuter Benefits
Disability Insurance
Tuition Assistance

Visa sponsorship

Not detected in the job text

Keywords

Retail Apparel
Sales Targets
Customer Experience
Brand Ambassador
Store Operations
Sales Data Analysis
Key Performance Indicators
Recruiting
Interviewing
Performance Evaluation
Team Training
Clienteling
Customer Relationships
Conflict Resolution
Company Policies
Retail Compliance
Team Development
Business Acumen
Inclusive Culture
Store Performance

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