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Added 12 mins ago
SB
Branch Coverage Representative
Stanley Black & Decker, Inc.
Waterloo, ON
- Full-time
Form strategic partnerships with assigned distribution partners, supporting both inside and outside sales representatives to deliver jobsite solutions to End Users, focused on power tools…
Added 12 mins ago
SB
Branch Coverage Representative
Stanley Black & Decker, Inc.
Mississauga, ON
- Full-time
Form strategic partnerships with assigned distribution partners, supporting both inside and outside sales representatives to deliver jobsite solutions to End Users, focused on power tools…
Added 12 mins ago
ND
Business Development Manager
NPC DataGuard
Markham, ON
- Full-time
Previous B2B prospecting, inside sales or business development experience
Added 14 mins ago
Delivery Driver
Talent Acquisition/Human Resources, The Aaron's Family of Companies
North Battleford, SK · N Battleford, SK
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to…
Added 29 mins ago
TS
Union Store Associate
The Salvation Army Canada and Bermuda Territory
Brantford, ON
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 29 mins ago
TS
Union Store Associate
The Salvation Army Canada and Bermuda Territory
Brantford, ON
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 42 mins ago
TL
Head of Sales & Hospitality - The Little Gym - Incentive Pay Options
The Little Gym of Silver Spring
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
The Head of Sales & Hospitality is the heartbeat of our member experience. You are the first voice families hear, the warm face that greets them at the door, and the trusted guide that…
Added 43 mins ago
AA
Sales Pro
Advance Auto Parts
Kitchener, ON
- $17.95 to $20.15 CAD / hour
- Part-time
Advanced level DIY sales position with knowledge of DIY business. The role has automotive system knowledge and parts knowledge. This role is responsible for providing project assistance for…
Added 58 mins ago
BS
French Bilingual Business Development Representative
Bilingual Source
Concord, ON
- $55,000 to $60,000 CAD / year
- Full-time
For an ambitious sales professional looking to build a broader foundation for future opportunities in account management, inside sales, outside sales, or strategic business development,…
Added 1 hour ago
RJ
Conseiller de vente - Boutique Rolex / Sales Advisor - Rolex Boutique
Raffi Jewellers Inc. Cambridge | Montreal | Waterloo
Montreal, QC
- Full-time
Step into a world of timeless elegance. Raffi Jewellers proudly unveils a new Rolex Boutique, located inside Royalmount Shopping Centre in Montreal, designed to offer a world-class luxury…
Added 1 hour ago
BS
Business Development Representative
Bilingual Source
Concord, ON
- $55,000 to $60,000 CAD / year
- Full-time
For an ambitious sales professional looking to build a broader foundation for future opportunities in account management, inside sales, outside sales, or strategic business development,…
Added 1 hour ago
Senior Manager, Off Menu
CookUnity
Toronto, ON
We are building Off Menu, the next evolution of Cookin, and are looking for a highly entrepreneurial leader to operate as its GM and founder inside CookUnity.
Added 1 hour ago
Gas Bar Clerk Cashier (Taradale)
Calgary Co-op
Calgary, AB
…to, cleaning spills, cleaning display fixtures and equipment inside convenience store and out at pump islands, and cleaning washrooms to ensure a neat and organized department. Responsible…
Added 1 hour ago
Gas Bar Clerk Cashier (Brentwood)
Calgary Co-op
Calgary, AB
…to, cleaning spills, cleaning display fixtures and equipment inside convenience store and out at pump islands, and cleaning washrooms to ensure a neat and organized department. Responsible…
Added 1 hour ago
Gas Bar Clerk Cashier (Cochrane)
Calgary Co-op
Cochrane, AB
…to, cleaning spills, cleaning display fixtures and equipment inside convenience store and out at pump islands, and cleaning washrooms to ensure a neat and organized department. Responsible…
Added 1 hour ago
Gas Bar Clerk Cashier (Kingsland)
Calgary Co-op
Calgary, AB
…to, cleaning spills, cleaning display fixtures and equipment inside convenience store and out at pump islands, and cleaning washrooms to ensure a neat and organized department. Responsible…
Added 1 hour ago
Gas Bar Clerk Cashier (Mission)
Calgary Co-op
Calgary, AB
…to, cleaning spills, cleaning display fixtures and equipment inside convenience store and out at pump islands, and cleaning washrooms to ensure a neat and organized department. Responsible…
Added 1 hour ago
BS
Inside Sales Specialist / Recruitment Consultant (Bilingual Preferred) | In-Office, Midtown
Bilingual Source
Toronto, ON
- $100,000 to $300,000 CAD / year
- Full-time
Bilingual Source is hiring an Inside Sales Specialist / Recruitment Consultant to work from our office at Yonge and St. Clair in Midtown Toronto, five days a week.
Added 1 hour ago
TS
Educator/Key Holder
Tokyo Smoke
Burlington, ON
- Part-time
…management team, you are accountable for results and achieving sales goals through effective floor management. You are capable of leading an engaged team and coaching in the moment to…
Added 1 hour ago
TS
Budtender
Tokyo Smoke
Cambridge, ON
- Part-time
…organization’s success by imparting cannabis wisdom and achieving sales…
Added 1 hour ago
TS
Educator/Key Holder
Tokyo Smoke
Hamilton, ON · Waterdown, ON
- Part-time
…management team, you are accountable for results and achieving sales goals through effective floor management. You are capable of leading an engaged team and coaching in the moment to…
Added 2 hours ago
R
Controller
ResQ
Toronto, ON
- Full-time
…managing registrations, and ensuring accurate state and local sales tax filings and…
Added 2 hours ago
LS
Représentant des ventes internes - Vêtements&sports / Inside sales representative - Sports&apparel
Lanctôt Sports
Montreal, QC
- Full-time
…passion for sports, outdoors or apparel to join our team as an inside sales representative for our sports and apparel brands. Your role will be to assist customers with their various…
Added 2 hours ago
ES
Counter Sales Representative
ECCO Supply™
Terrace, BC
- Full-time
Support branch sales growth by identifying customer needs, recommending products, promoting special offers, and collaborating with inside and outside sales teams.
Added 2 hours ago
FG
Service Advisor - Saskatoon North Hyundai
FFUN Group
Saskatoon, SK
- Full-time
A proven background in fast-paced customer service or sales

Coach

Lead Supervisor I

Vaughan, ON, Canada

$20.50-$28.00 · Full-time

Apply About employer

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Job details

Pay: $20.50-$28.00
Job type: Full-time
Apply by: Nov 3, 2026
Experience: 1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level
Posting language: English
Posted: Oct 4, 2026

Original job description

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last - for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Brand Ambassador

Maintains strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience
Serves as a Brand Ambassador embodying of Coach values and increasing brand awareness
Leads implementation of Company initiatives and support full operation of the business
Maintain a growth mindset for business and personal development initiatives

Create Winning Teams/Drive Results

Establishes trust, maintains integrity, and supports an environment of collaboration within store and throughout the organization to promote a fair, positive experience, and an inclusive culture amongst the team
Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance and implement individualized team development to increase overall customer experience
Exemplifies strong business acumen and executes forward-planned strategies to achieve leaderships initiatives surrounding store goals / KPIs
Supports the store with recruiting, interviewing, performance evaluation, high-level training as needed
Provides necessary feedback and guidance geared to improve individual performance on all levels; holds team accountable for achieving individual and business goals
Adheres to and enforces team compliance of Company policies and procedures in addition to store operational procedures

Customer Focused (internal And External)

Assists in executing innovative strategies for exceptional customer experiences for both internal and external partners
Create a customer-centric Culture that prioritizes customer satisfaction and mentor team on clienteling strategy to build long-term customer relationships to meet business goals
Provides HR and conflict resolution support to team and in district in absence of leadership team
Champions the company resources to support a healthy work environment for internals customer

Qualifications & Requirements

1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level
Can bend, reach, stretch as well as lift, carry and move at least 25 pounds and, at times, lift and carry product, cartons, props or fixtures up to 50 pounds

Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Our Competencies for All Employees

Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.

Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.

Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Coach. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Base Pay Range

$20.50-$28.00

Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of Canada Corporate Compensation & Benefits.

Apply About employer

More about this job

Responsibilities

Lead the sales floor as a Coach brand ambassador, drive store sales and customer satisfaction, and support daily operations and company initiatives. Develop and hold team members accountable through coaching, recruiting support, performance feedback, clienteling, and conflict resolution.

Requirements

Requires at least one year of equivalent experience managing in a competitive retail environment at the Lead Supervisor level. Must be able to perform physical retail and stockroom tasks, including regularly lifting 25 pounds and occasionally lifting up to 50 pounds, as well as bending, reaching, climbing, and kneeling.

Skills

Retail Leadership
Sales Performance Management
Customer Experience
Brand Ambassadorship
Team Development
Recruiting and Interviewing
Performance Evaluation
Coaching and Feedback
Clienteling
Conflict Resolution
Sales Data Analysis
Business Acumen
Operational Compliance
Strategic Planning
Team Building
Inventory and Stockroom Handling

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Parental Leave
Commuter Benefits
Disability Insurance
Tuition Assistance

Visa sponsorship

Not detected in the job text

Keywords

Retail Apparel
Sales Targets
Customer Experience
Brand Ambassador
Store Operations
Sales Data Analysis
Key Performance Indicators
Recruiting
Interviewing
Performance Evaluation
Team Training
Clienteling
Customer Relationships
Conflict Resolution
Company Policies
Retail Compliance
Team Development
Business Acumen
Inclusive Culture
Store Performance

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