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Added 6 mins ago
LE
Assistant Store Manager
L'Occitane En Provence
Toronto, ON
- Full-time
Prioritize Guest Experience: Create personal experiences and provide knowledgeable service to guide guests in selecting products tailored to their preferences.
Added 6 mins ago
TS
Bilingual Inside Sales Representative
Taylor Steel Inc
Hamilton, ON
- $65,000 to $85,000 CAD / year
- Full-time
Taylor Steel Inc. is looking for a motivated and results-driven Bilingual Inside Sales Representative to join our Sales Team.
Added 20 mins ago
GF
Customer Service Representative (Motivator) - Georgetown Sinclair and Guelph
GoodLife Fitness
Guelph, ON
- Part-time
Previous customer service and sales experience an asset
Added 20 mins ago
TS
Bilingual Inside Sales Representative
Taylor Steel Inc.
Hamilton, ON
- $65,000 to $85,000 CAD / year
- Full-time
Taylor Steel Inc. is looking for a motivated and results-driven Bilingual Inside Sales Representative to join our Sales Team.
Added 20 mins ago
GV
Technical Inside Sales Representative
Guide Valve Limited
Vaughan, ON
- Full-time
Technical Inside Sales Representative at Guide Valve Limited
Added 20 mins ago
LG
Assistant Store Manager
L'OCCITANE Group (B Corp)
Toronto, ON
- Full-time
Prioritize Guest Experience: Create personal experiences and provide knowledgeable service to guide guests in selecting products tailored to their preferences.
Added 21 mins ago
W
Senior Representative - Inside Sales
Wesco
Dartmouth, NS
- Full-time
As a Senior Representative - Inside Sales, you will interact with existing customers to increase sales of the Company's products and/or services. You will obtain, create, and and up-selling…
Added 21 mins ago
Relationship Manager, Dealer Relations (Dynamic Funds)
Scotiabank
Toronto, ON
You will also maintain operational relationships with external distributors, as well as the Dynamic National Accounts, Inside Sales, Wholesale teams, Customer Relations Centre, and internal…
Added 50 mins ago
A
Représentant(e) Ventes internes/Inside Sales Representative
ADP
Montreal, QC
- Full-time
Intérêt marqué pour la vente, le développement des affaires, une expérience en service à la clientèle (centre d’appels, services bancaires ou commerce de détail, un atout)
Added 50 mins ago
EM
AI Solutions Lead
EC Managed IT
Langley (District), BC · Langley, BC
- Full-time
You will spend time inside real businesses listening to owners, managers, and administrators, spotting where AI can remove slow or people-heavy work, and helping those teams adopt the…
Added 51 mins ago
CE
Expression Of Interest
Critical Environment Technologies Canada Inc.
Delta, BC
- Full-time
- Temporary
Work across the internal tools, data and web applications that keep manufacturing, service and sales running.
Added 51 mins ago
AF
Director of Marketing
Action Furnace
Calgary, AB
- Full-time
Lead marketing for one of Alberta's most trusted home-service brands!
Added 1 hour ago
CR
Parts & Sales Support Specialist - Refrigeration & HVAC
CIMCO Refrigeration
Moncton, NB
- Full-time
This is an excellent opportunity for someone with experience in parts, technical products, inside sales, procurement, industrial supply, HVAC, construction, automotive, or mechanical…
Added 1 hour ago
TS
Union Store Associate
The Salvation Army in Canada
Brantford, ON
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 1 hour ago
TS
Union Store Associate
The Salvation Army in Canada
Brantford, ON
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 1 hour ago
TS
Store Associate
The Salvation Army in Canada
Vancouver, BC
- Full-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 1 hour ago
Sales Associate
EssilorLuxottica Group
Saskatoon, SK
…immersive retail experiences, to open Sunglass Hut shop-in-shops inside Bass Pro stores across North America. If you have a passion for inspiring others to enjoy and explore the great…
Added 1 hour ago
RB
Client Advisor
Royal Bank of Canada
Lunenburg, NS
- Full-time
As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new…
Added 1 hour ago
Customer Service Representative
Levitt-Safety
Winnipeg, MB
2+ years of customer service, administrative, inside sales, or office support experience
Added 1 hour ago
AE
Inside Sales Representative
Avenir Energy
Calgary, AB
- $45,000 to $65,000 CAD / year
- Full-time
…team member plays a key role in our success. As a Residential Inside Sales Representative, you’ll…
Added 1 hour ago
AE
Inside Sales Representative
Avenir Energy
Flesherton, ON
- $45,000 to $65,000 CAD / year
- Full-time
…team member plays a key role in our success. As a Residential Inside Sales Representative, you’ll…
Added 1 hour ago
AE
Inside Sales Representative
Avenir Energy
Ottawa, ON
- $45,000 to $65,000 CAD / year
- Full-time
…team member plays a key role in our success. As a Residential Inside Sales Representative, you’ll…
Added 2 hours ago
GF
Overnight Customer Service Representative (Motivator) – Calgary Stephen Avenue
GoodLife Fitness
Calgary, AB
- Part-time
Previous customer service and sales experience an asset
Added 2 hours ago
C
Mobile Financial Services Representative
CIBC
Kirkland, QC · Pointe-Claire, QC · Montreal, QC · Vaudreuil-Dorion, QC
- Full-time
Sales and Service Execution- Deliver consistent client service excellence and strong sales results to meet performance targets. Demonstrate service excellence by being visible and…
Added 2 hours ago
SA
Sales Appointment Setter (Commission)
Solvera AI Marketing
Canada
- Part-time
Minimum 2+ years of proven experience in appointment setting, cold calling, or inside sales. High-ticket or B2B experience strongly preferred

Coach

Lead Supervisor I

Vaughan, ON, Canada

$20.50-$28.00 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $20.50-$28.00
Job type: Full-time
Apply by: Nov 3, 2026
Experience: 1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level
Posting language: English
Posted: Oct 4, 2026

Original job description

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last - for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Brand Ambassador

Maintains strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience
Serves as a Brand Ambassador embodying of Coach values and increasing brand awareness
Leads implementation of Company initiatives and support full operation of the business
Maintain a growth mindset for business and personal development initiatives

Create Winning Teams/Drive Results

Establishes trust, maintains integrity, and supports an environment of collaboration within store and throughout the organization to promote a fair, positive experience, and an inclusive culture amongst the team
Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance and implement individualized team development to increase overall customer experience
Exemplifies strong business acumen and executes forward-planned strategies to achieve leaderships initiatives surrounding store goals / KPIs
Supports the store with recruiting, interviewing, performance evaluation, high-level training as needed
Provides necessary feedback and guidance geared to improve individual performance on all levels; holds team accountable for achieving individual and business goals
Adheres to and enforces team compliance of Company policies and procedures in addition to store operational procedures

Customer Focused (internal And External)

Assists in executing innovative strategies for exceptional customer experiences for both internal and external partners
Create a customer-centric Culture that prioritizes customer satisfaction and mentor team on clienteling strategy to build long-term customer relationships to meet business goals
Provides HR and conflict resolution support to team and in district in absence of leadership team
Champions the company resources to support a healthy work environment for internals customer

Qualifications & Requirements

1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level
Can bend, reach, stretch as well as lift, carry and move at least 25 pounds and, at times, lift and carry product, cartons, props or fixtures up to 50 pounds

Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Our Competencies for All Employees

Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.

Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.

Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Coach. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Base Pay Range

$20.50-$28.00

Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of Canada Corporate Compensation & Benefits.

Apply About employer

More about this job

Responsibilities

Lead the sales floor as a Coach brand ambassador, drive store sales and customer satisfaction, and support daily operations and company initiatives. Develop and hold team members accountable through coaching, recruiting support, performance feedback, clienteling, and conflict resolution.

Requirements

Requires at least one year of equivalent experience managing in a competitive retail environment at the Lead Supervisor level. Must be able to perform physical retail and stockroom tasks, including regularly lifting 25 pounds and occasionally lifting up to 50 pounds, as well as bending, reaching, climbing, and kneeling.

Skills

Retail Leadership
Sales Performance Management
Customer Experience
Brand Ambassadorship
Team Development
Recruiting and Interviewing
Performance Evaluation
Coaching and Feedback
Clienteling
Conflict Resolution
Sales Data Analysis
Business Acumen
Operational Compliance
Strategic Planning
Team Building
Inventory and Stockroom Handling

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Parental Leave
Commuter Benefits
Disability Insurance
Tuition Assistance

Visa sponsorship

Not detected in the job text

Keywords

Retail Apparel
Sales Targets
Customer Experience
Brand Ambassador
Store Operations
Sales Data Analysis
Key Performance Indicators
Recruiting
Interviewing
Performance Evaluation
Team Training
Clienteling
Customer Relationships
Conflict Resolution
Company Policies
Retail Compliance
Team Development
Business Acumen
Inclusive Culture
Store Performance

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