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Added 12 mins ago
Part Time Tailor
Tailored Brands
Mississauga, ON
…alteration abilities, and a commitment to excellence. As a key member of a high-performing team, the Tailor is expected to demonstrate reliability, accuracy, efficiency, and a strong focus…
Added 25 mins ago
KC
Manager, Mid-Level Giving and Community Fundraising
Kids Cancer Care Foundation of Alberta
Calgary, AB
- Full-time
…pride ourselves on having a fun, vibrant and sometimes quirky team that works, laughs, cries, eats, plays and celebrates…
Added 25 mins ago
R
lumber yard associate
RONA
Boucherville, QC
- Full-time
Become a member of our dedicated lumberyard team! By being active, being outdoors, and working with a strong team, you'll contribute directly to our success while keeping in good shape!…
Added 27 mins ago
N
Feed Production Operator
Nutreco
Landmark, MB
- Full-time
…including but not limited to skill set, education, and level of experience. We believe in the importance of pay equity and consider the internal equity of our current team members as a part…
Added 27 mins ago
N
Retail Sales Clerk (Part Time)
Nutreco
Okotoks, AB
- Part-time
…including but not limited to skill set, education, and level of experience. We believe in the importance of pay equity and consider the internal equity of our current team members as a part…
Added 27 mins ago
TG
Planet Fitness - Assistant General Manager - Full Time - Oshawa
Taymax Group
Oshawa, ON
- Full-time
We are looking for an Assistant Manager to join our team! As an integral member of our team, this position will be responsible for assisting in the oversight of club operations to ensure an…
Added 27 mins ago
Store Associate
Sherwin-Williams
Calgary, AB
Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility…
Added 43 mins ago
TC
Small Engines Technician
Toromont Cat
Saint John, NB · St-John, NB
- Full-time
…that invests in its people, we want to hear from you. As a key member of the Service team, the Small Engines Technician plays a vital role in keeping our rental fleet and customer equipment…
Added 43 mins ago
Receptionist
Bayshore
Edmonton, AB
Inclusive Culture: Be part of a diverse and inclusive team that values and respects every member.
Added 43 mins ago
TS
Educator/Key Holder
Tokyo Smoke
Keswick, ON
- Part-time
…business and use strong leadership skills to create an exceptional experience for retail staff and customers. As a member of the retail management team, you are accountable for results and…
Added 43 mins ago
HO
Food Assistance Support Worker (EFHP)
House of Friendship
Kitchener, ON
- Contract
Ability to work professionally as a team member with staff, participants and community members
Added 43 mins ago
HO
Warehouse and Program Helper (EFHP)
House of Friendship
Kitchener, ON
- Contract
Ability to work professionally as a team member with staff, participants and community members
Added 57 mins ago
TB
Production Technician
Tilray Brands, Inc.
Ste. Agathe, MB
- Full-time
The Production Team Member will be responsible for working on the production line of Fresh Hemp Foods Ltd. This individual will be responsible for the operation of equipment for the…
Added 57 mins ago
F
Food Safety Team Member – General Labor (Night) - Richmond
Fortrex
BC · British Columbia, Canada
- Full-time
…safety of others in the workplace and/or to the individual. If a team member requires an accommodation, they must notify the site manager or the Corporate Human Resources Department. If an…
Added 57 mins ago
T
Retail Floor Team Member - Hamilton (Part-Time)
Talize
Hamilton, ON
- Part-time
You communicate well, stay calm under pressure, and love working as part of a team. Most of all, you care about creating an amazing in-store experience and representing Talize’s values with…
Added 58 mins ago
Retail Experience Lead
Fire & Flower Inc.
Guelph, ON
The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to…
Added 58 mins ago
TI
Retail Floor Team Member - Hamilton (Part-Time)
Talize Inc / Recycling Rewards
Hamilton, ON
- Part-time
You communicate well, stay calm under pressure, and love working as part of a team. Most of all, you care about creating an amazing in-store experience and representing Talize’s values with…
Added 58 mins ago
C
Cook
Chartwell
Barrie, ON
- Full-time
…you’ll play a key role in delivering an exceptional dining experience to our residents. Your culinary skills and attention to detail will help foster a warm and welcoming atmosphere where…
Added 1 hour ago
Store Associate
Sherwin-Williams
Burnaby, BC
Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility…
Added 1 hour ago
Commercial Store Associate
Sherwin-Williams
Vancouver, BC
Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility…
Added 1 hour ago
C
Baker-FT, Hawkstone Food Store
Co-op
Edmonton, AB
- Full-time
Be a part of an organization that is fully member-owned, sustainable and believes in initiatives that directly benefit our local communities. North Central Co-op provides goods and services…
Added 1 hour ago
GH
Maintenance Attendant
Germain Hôtels
AB · Calgary, AB
- Full-time
Employee Assistance Program for team member and their family
Added 1 hour ago
ND
Deskside Technician - FTR - Vancouver
NTT DATA North America
Vancouver, BC
- Full-time
We are currently seeking a Deskside Technician - FTR - Vancouver to join our team in Vancouver, British Columbia (CA-BC), Canada (CA).
Added 1 hour ago
Store Associate
Sherwin-Williams
Winnipeg, MB
Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility…
Added 1 hour ago
Store Associate
Sherwin-Williams
Calgary, AB
Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility…

Coach

Lead Supervisor I

Vaughan, ON, Canada

$20.50-$28.00 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $20.50-$28.00
Job type: Full-time
Apply by: Nov 3, 2026
Experience: 1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level
Posting language: English
Posted: Oct 4, 2026

Original job description

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last - for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Brand Ambassador

Maintains strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience
Serves as a Brand Ambassador embodying of Coach values and increasing brand awareness
Leads implementation of Company initiatives and support full operation of the business
Maintain a growth mindset for business and personal development initiatives

Create Winning Teams/Drive Results

Establishes trust, maintains integrity, and supports an environment of collaboration within store and throughout the organization to promote a fair, positive experience, and an inclusive culture amongst the team
Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance and implement individualized team development to increase overall customer experience
Exemplifies strong business acumen and executes forward-planned strategies to achieve leaderships initiatives surrounding store goals / KPIs
Supports the store with recruiting, interviewing, performance evaluation, high-level training as needed
Provides necessary feedback and guidance geared to improve individual performance on all levels; holds team accountable for achieving individual and business goals
Adheres to and enforces team compliance of Company policies and procedures in addition to store operational procedures

Customer Focused (internal And External)

Assists in executing innovative strategies for exceptional customer experiences for both internal and external partners
Create a customer-centric Culture that prioritizes customer satisfaction and mentor team on clienteling strategy to build long-term customer relationships to meet business goals
Provides HR and conflict resolution support to team and in district in absence of leadership team
Champions the company resources to support a healthy work environment for internals customer

Qualifications & Requirements

1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level
Can bend, reach, stretch as well as lift, carry and move at least 25 pounds and, at times, lift and carry product, cartons, props or fixtures up to 50 pounds

Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Our Competencies for All Employees

Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.

Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.

Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Coach. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Base Pay Range

$20.50-$28.00

Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of Canada Corporate Compensation & Benefits.

Apply About employer

More about this job

Responsibilities

Lead the sales floor as a Coach brand ambassador, drive store sales and customer satisfaction, and support daily operations and company initiatives. Develop and hold team members accountable through coaching, recruiting support, performance feedback, clienteling, and conflict resolution.

Requirements

Requires at least one year of equivalent experience managing in a competitive retail environment at the Lead Supervisor level. Must be able to perform physical retail and stockroom tasks, including regularly lifting 25 pounds and occasionally lifting up to 50 pounds, as well as bending, reaching, climbing, and kneeling.

Skills

Retail Leadership
Sales Performance Management
Customer Experience
Brand Ambassadorship
Team Development
Recruiting and Interviewing
Performance Evaluation
Coaching and Feedback
Clienteling
Conflict Resolution
Sales Data Analysis
Business Acumen
Operational Compliance
Strategic Planning
Team Building
Inventory and Stockroom Handling

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Parental Leave
Commuter Benefits
Disability Insurance
Tuition Assistance

Visa sponsorship

Not detected in the job text

Keywords

Retail Apparel
Sales Targets
Customer Experience
Brand Ambassador
Store Operations
Sales Data Analysis
Key Performance Indicators
Recruiting
Interviewing
Performance Evaluation
Team Training
Clienteling
Customer Relationships
Conflict Resolution
Company Policies
Retail Compliance
Team Development
Business Acumen
Inclusive Culture
Store Performance

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