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Added 18 mins ago
BM
Supervisor, Restaurants and Banquets- Flex - Year Round
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
Receive exclusive discounts at all Blue Mountain-owned retail stores.
Added 18 mins ago
BM
Conference Porter Supervisor - Flex - Year Round
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
Receive exclusive discounts at all Blue Mountain-owned retail stores.
Added 19 mins ago
SH
Sous Chef – Gerni's Farmhouse
Sparkling Hill Resort
Vernon, BC
- $50,000 to $60,000 CAD / year
- Full-time
Join the Kitchen team at Gerni’s Farmhouse, Sparkling Hill Resort’s authentic Austrian dining experience!
Added 34 mins ago
S
Operations Lead - Full Time
sephora.com
Sudbury, ON · Greater Sudbury, ON,CA
- $22.2 to $26.1 CAD / hour
- Full-time
As Team Lead, Operations, you will be supporting all Operations related aspects of a specific Sephora store location. This includes direct management of all members of the Operations team.…
Added 34 mins ago
BA
FIXED OPERATIONS MANAGER
Bannister Automotive Group
Chilliwack, BC
- $120,000 to $150,000 CAD / year
- Full-time
Bannister Hyundai Chilliwack is looking for a Fixed Operations Manager to lead our Service and Parts operations. This is an exciting opportunity for a motivated, hands-on leader who…
Added 48 mins ago
A
Retail Lead - Grandview, 2032, Vancouver, Canada
adidas
Langley (District), BC · City of Langley, BC
- Full-time
Job Title: Retail Team Leader - Grandview 2032, Langley, Vancouver Purpose: Act in a leadership capacity to support the sales, profitability, and operational goals for the store by guiding…
Added 48 mins ago
A
Retail Store Sales Associate I - Cookstown, 2007, Ontario, Canada
adidas
Cookstown, ON
- Part-time
Utilizing expertise and experience to serve and sell to customers, achieving operational excellence.
Added 48 mins ago
P
Supervisor, Global Partner Operations
Pursuit
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all…
Added 48 mins ago
A
Retail Lead - Cookstown, 2007, Ontario, Canada
adidas
Cookstown, ON
- Full-time
Minimum 12 months experience working in a retail environment.
Added 48 mins ago
TT
Senior Creative Director / Directeur(trice) principal(e) de la création
Transformer Table
Montreal, QC
- Full-time
…website and social channels to paid campaigns, product launches, retail spaces and roadshow events. You will lead our in-house creative team of designers, photo/video content creators,…
Added 49 mins ago
GF
Sales (Fitness Advisor) - Brampton Kingspoint Plaza
GoodLife Fitness
Brampton, ON
- Full-time
Added 49 mins ago
B
Mortgage Specialist
BMO
Fort St. John, BC
- Full-time
…national partnerships and/or creates local partnerships to lead discussions about home financing…
Added 49 mins ago
CB
Baker - Cobs 8th at Cambie Vancouver
COBS Bread
Vancouver, BC
- Part-time
As a Baker at COBS Bread you will lead our freshness commitment. Bakers start their days with an empty bakery but when they leave - it’s filled with the artisan bread and delicious treats…
Added 49 mins ago
A
Supervisor, Restaurants and Banquets- Flex - Year Round
Alterra
The Blue Mountains, ON · Blue Mountain Resort LP
- Full-time
Receive exclusive discounts at all Blue Mountain-owned retail stores.
Added 49 mins ago
A
Conference Porter Supervisor - Flex - Year Round
Alterra
The Blue Mountains, ON · Blue Mountain Resort LP
- Full-time
Receive exclusive discounts at all Blue Mountain-owned retail stores.
Added 49 mins ago
TT
Distribution Services Operations Supervisor - 6 Month Contract
The TJX Companies, Inc.
Delta, BC · CAN TJX Canada Distribution Centre Churchill Street
- $76,620 to $107,268 CAD / year
- Full-time
Minimum of 2 years supervisory experience in Distribution, Retail or similar industry
Added 1 hour ago
GD
GARAGE - Team Leader PT - Park Place Mall
Groupe Dynamite
Lethbridge, AB
- Full-time
1 year of experience as a team lead, preferably in a retail environment
Added 1 hour ago
CB
Baker - Cobs 8th at Cambie Vancouver
COBS Bread
Vancouver, BC
- $44,000 to $48,000 CAD / year
- Part-time
As a Baker at COBS Bread you will lead our freshness commitment. Bakers start their days with an empty bakery but when they leave - it's filled with the artisan bread and delicious treats…
Added 1 hour ago
SC
Customer Relations Coordinator
Savaria Corporation
Laval, QC
- $45,000 to $55,000 CAD / year
2+ years experience in customer service, sales coordination, or lead management.
Added 1 hour ago
UB
Assistant Store Manager | Cambridge
Urban Barn Ltd.
Cambridge, ON
- $41,500 to $46,500 CAD / year
…Manager at our Cambridge store in Cambridge, ON. With over 50 retail stores across the country, Urban Barn is a national retail chain offering high-quality furniture and home décor. We’re…
Added 1 hour ago
Toronto Showroom - Expression of Interest
CullenUS
Toronto, ON
Showroom Manager: lead the showroom. Build and develop your team, drive performance against targets and set the standard for an exceptional client experience.
Added 1 hour ago
CC
Christmas Share Warehouse Worker
Chilliwack Community Services
Chilliwack, BC
- Up to $24.34 CAD / hour
Experience with inventory control, warehouse organization, or donation processing. Experience working with the public.
Added 1 hour ago
NH
Business Development Management - Private Label
Naturally Home Grown Foods
Surrey, BC
- Up to $110,000 CAD / year
- Full-time
Lead the end-to-end response for Requests for Proposals (RFPs), coordinating with internal stakeholders.
Added 1 hour ago
FN
Retail Store Manager
Fjällräven North America
Victoria, BC
- Full-time
At least 2 years of retail leadership experience (store manager, assistant manager, or multi-store leadership preferred)
Added 1 hour ago
S
Services Lead, Stores - Full Time
sephora.com
Winnipeg, MB
- $20.8 to $24.45 CAD / hour
- Full-time
As a Services Lead, you will be supporting all departments on the sales floor within a specific Sephora location. Departments at a Sephora store include Skincare, Sephora Collection or…

Coach

Lead Supervisor I

Vaughan, ON, Canada

$20.50-$28.00 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $20.50-$28.00
Job type: Full-time
Apply by: Nov 3, 2026
Experience: 1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level
Posting language: English
Posted: Oct 4, 2026

Original job description

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last - for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Brand Ambassador

Maintains strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience
Serves as a Brand Ambassador embodying of Coach values and increasing brand awareness
Leads implementation of Company initiatives and support full operation of the business
Maintain a growth mindset for business and personal development initiatives

Create Winning Teams/Drive Results

Establishes trust, maintains integrity, and supports an environment of collaboration within store and throughout the organization to promote a fair, positive experience, and an inclusive culture amongst the team
Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance and implement individualized team development to increase overall customer experience
Exemplifies strong business acumen and executes forward-planned strategies to achieve leaderships initiatives surrounding store goals / KPIs
Supports the store with recruiting, interviewing, performance evaluation, high-level training as needed
Provides necessary feedback and guidance geared to improve individual performance on all levels; holds team accountable for achieving individual and business goals
Adheres to and enforces team compliance of Company policies and procedures in addition to store operational procedures

Customer Focused (internal And External)

Assists in executing innovative strategies for exceptional customer experiences for both internal and external partners
Create a customer-centric Culture that prioritizes customer satisfaction and mentor team on clienteling strategy to build long-term customer relationships to meet business goals
Provides HR and conflict resolution support to team and in district in absence of leadership team
Champions the company resources to support a healthy work environment for internals customer

Qualifications & Requirements

1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level
Can bend, reach, stretch as well as lift, carry and move at least 25 pounds and, at times, lift and carry product, cartons, props or fixtures up to 50 pounds

Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Our Competencies for All Employees

Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.

Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.

Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Coach. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Base Pay Range

$20.50-$28.00

Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of Canada Corporate Compensation & Benefits.

Apply About employer

More about this job

Responsibilities

Lead the sales floor as a Coach brand ambassador, drive store sales and customer satisfaction, and support daily operations and company initiatives. Develop and hold team members accountable through coaching, recruiting support, performance feedback, clienteling, and conflict resolution.

Requirements

Requires at least one year of equivalent experience managing in a competitive retail environment at the Lead Supervisor level. Must be able to perform physical retail and stockroom tasks, including regularly lifting 25 pounds and occasionally lifting up to 50 pounds, as well as bending, reaching, climbing, and kneeling.

Skills

Retail Leadership
Sales Performance Management
Customer Experience
Brand Ambassadorship
Team Development
Recruiting and Interviewing
Performance Evaluation
Coaching and Feedback
Clienteling
Conflict Resolution
Sales Data Analysis
Business Acumen
Operational Compliance
Strategic Planning
Team Building
Inventory and Stockroom Handling

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Parental Leave
Commuter Benefits
Disability Insurance
Tuition Assistance

Visa sponsorship

Not detected in the job text

Keywords

Retail Apparel
Sales Targets
Customer Experience
Brand Ambassador
Store Operations
Sales Data Analysis
Key Performance Indicators
Recruiting
Interviewing
Performance Evaluation
Team Training
Clienteling
Customer Relationships
Conflict Resolution
Company Policies
Retail Compliance
Team Development
Business Acumen
Inclusive Culture
Store Performance

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