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Added 18 mins ago
H
Director of Customer Success
Haystack
Canada
- $243,000 to $365,000 CAD / year
- Full-time
10+ years of experience in SaaS sales, enterprise sales leadership, or revenue-focused account management.
Added 33 mins ago
DH
Director of Operations
Delta Hotels and Resorts®
Whistler, BC
- Full-time
…Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional…
Added 33 mins ago
MS
Managing Director
Manos Software Group
Montreal, QC
- Full-time
Experience in one or more of the following areas: sales (customer acquisition, market penetration), customer service (support and professional services), product development (research and…
Added 48 mins ago
K
Field Service Engineer- Calgary, AB
Kinectrics
Calgary, AB
- Full-time
At Kinectrics, employees are recognized for their knowledge, experience, and contributions while working in a highly technical and challenging environment. Kinectrics puts you in the…
Added 48 mins ago
C
Sales & Operations Execution Director
Cascades
Longueuil, QC · Saint-Hubert, QC
- $150,000 to $180,000 CAD / year
- Full-time
Join MARC-ANDRE GERVAIS's team as a Sales & Operations Execution Director in Saint-Hubert and help build a more sustainable future.
Added 1 hour ago
EC
Director, Event Technology I, Chelsea Hotel Toronto
Encore Canada
Toronto, ON
- Full-time
Work with Regional Sales Director to create effective sales strategies to maximize revenue per-event for assigned customers including upsell and cross-sell opportunities.
Added 1 hour ago
HD
Affiliate & Creator Growth Manager
Hadley Designs
Remote, Canada
- $75,000 to $125,000 CAD / year
- Remote
…creators, developing relationships, and helping them improve their sales…
Added 1 hour ago
MG
Director, Legal & Loan Operations
MarshallZehr Group Inc.
Waterloo, ON
- $110,000 to $130,000 CAD / year
- Full-time
Reporting to the Senior Vice President, Risk, Legal & Finance (the “SVP”), the Director, Legal & Loan Operations (the “Director”) will lead MarshallZehr’s legal and loan operations function…
Added 1 hour ago
ST
Director, Philanthropy
Save the Children Canada
Toronto, ON
- Full-time
…transformational impact? Save the Children Canada is looking for a Director, Philanthropy to shape and lead our philanthropy program, grow philanthropic revenue in ambitious and sustainable…
Added 1 hour ago
C
Lead Supervisor I
Coach
Mirabel, QC
- Full-time
Maintains strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience
Added 1 hour ago
VG
Director of Hospitality
Vancouver Golf Club
Coquitlam, BC
- Full-time
The face of hospitality. A leader of people. A steward of the member experience.
Added 1 hour ago
TU
Bachelor of Sustainability and EESC Graduate Programs Assistant
The University of British Columbia
Kelowna, BC
- $4,981 to $5,713 CAD / month
- Full-time
…other events. The position holder will work closely with the Director and Steering Committee of the B.SUST degree program and the Chair and members of the EESC Graduate Program Committee.…
Added 1 hour ago
Responsable produit / Product Manager
OPAL-RT
Montreal, QC
…technique, leadership d’influence et exigence élevée en matière d’expérience utilisateur, et que vous aimez opérer à l’intersection de la stratégie et de l’innovation, ce poste est fait…
Added 2 hours ago
PM
Maintenance Technician
Pattison Media
Prince George, BC
- Full-time
…technology, and learning how complex systems work. Broadcast experience would certainly be an asset, but we are equally interested in candidates coming from electronics, telecommunications,…
Added 2 hours ago
OT
Business Development Manager
Ottawa Tourism
Ottawa, ON
- Full-time
Reporting to the Director Sales, Business & Major Events, the incumbent is responsible for building and maintaining a full roster of clients and potential clients in the Canadian market. To…
Added 2 hours ago
SW
Commercialization Manager
Skyward Wildfire Technologies
Vancouver, BC
- $80,000 to $110,000 CAD / year
- Full-time
Reports to: Director of Business Development and Government Partnerships
Added 2 hours ago
FR
Leasing Agent / Assistant Resident Services Manager
FirstService Residential Canada
AB · Edmonton, AB
- Internship
Manage the renewal and retention program, including providing recommended pricing to the Property Manager / Director, Investment Properties
Added 2 hours ago
CI
ERP & E-commerce Systems Administrator
chive inc
Toronto, ON
- Contract
Hands-on ERP administration experience, including configuration, user management, inventory and sales modules, and troubleshooting (Odoo strongly preferred; NetSuite or similar also…
Added 2 hours ago
F
Field Service Technician (Production Toner), Ontario Region
FUJIFILM
Mississauga, ON
- Other
We are currently seeking a motivated Field Service Technician with experience with printing or toner-based equipment or devices to install, maintain, and repair Fujifilm's Production Toner…
Added 2 hours ago
SD
Regional Pharmacy Director - 15 month contract
Shoppers Drug Mart
Toronto, ON
- Full-time
Reporting directly to the Senior Director of Pharmacy Operations, Regional Pharmacy Director (Hamilton and Niagara region) monitors and
Added 2 hours ago
R
Manager, Business Development (Telework/Hybrid)
Radio-Canada
Montreal, QC
- Part-time
Reporting to the Director, Multiplatform Sales, Montreal, you will oversee business development for the Montreal Media Solutions sales team.
Added 2 hours ago
V
Director LifeCycle Marketing
Vintti
Toronto, ON
- Full-time
We are seeking a Director of Lifecycle Marketing to join our innovative team. This senior leadership role is pivotal in shaping the future of our lifecycle marketing efforts for DTC and CPG…
Added 2 hours ago
JD
Assistant(e), Accréditation et billetterie - Assistant, Accreditation and Ticketing
Jeux du Canada Games 2027
Quebec, QC
- Contract
…des Jeux : l'accréditation de près de 15 000 personnes et l'expérience des spectateurs. Avant les Jeux, tu participeras principalement à la préparation et à la distribution des…
Added 2 hours ago
CA
Development Manager
Canucks Autism Network
Vancouver, BC
- Full-time
Minimum of 5 years of progressive experience in fundraising, business development, sales, corporate partnerships, major gifts, or comprehensive relationship-building, with a demonstrated…
Added 2 hours ago
FA
Leasing Team Lead, Ottawa
Forum Asset Management
Ottawa, ON
- Full-time
You will lead and work alongside the Ottawa leasing team and report to the Director of Leasing. The team meets for a weekly leasing huddle to review results, share what is working and agree…

Coach

Lead Supervisor I

Mirabel, QC, Canada

$22.00-$26.00 · Full-time

Apply About employer

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Job details

Pay: $22.00-$26.00
Job type: Full-time
Apply by: Dec 6, 2026
Experience: 1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level
Posting language: English
Posted: Nov 6, 2026

Original job description

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last - for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Brand Ambassador

Maintains strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience
Serves as a Brand Ambassador embodying of Coach values and increasing brand awareness
Leads implementation of Company initiatives and support full operation of the business
Maintain a growth mindset for business and personal development initiatives

Create Winning Teams/Drive Results

Establishes trust, maintains integrity, and supports an environment of collaboration within store and throughout the organization to promote a fair, positive experience, and an inclusive culture amongst the team
Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance and implement individualized team development to increase overall customer experience
Exemplifies strong business acumen and executes forward-planned strategies to achieve leaderships initiatives surrounding store goals / KPIs
Supports the store with recruiting, interviewing, performance evaluation, high-level training as needed
Provides necessary feedback and guidance geared to improve individual performance on all levels; holds team accountable for achieving individual and business goals
Adheres to and enforces team compliance of Company policies and procedures in addition to store operational procedures

Customer Focused (internal And External)

Assists in executing innovative strategies for exceptional customer experiences for both internal and external partners
Create a customer-centric Culture that prioritizes customer satisfaction and mentor team on clienteling strategy to build long-term customer relationships to meet business goals
Provides HR and conflict resolution support to team and in district in absence of leadership team
Champions the company resources to support a healthy work environment for internals customer

Qualifications & Requirements

1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level
Can bend, reach, stretch as well as lift, carry and move at least 25 pounds and, at times, lift and carry product, cartons, props or fixtures up to 50 pounds

Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Our Competencies for All Employees

Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.

Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.

Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Coach. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Base Pay Range

$22.00-$26.00

Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of Canada Corporate Compensation & Benefits.

Apply About employer

More about this job

Responsibilities

Lead sales-floor operations as a Coach brand ambassador, driving sales targets, customer satisfaction, and implementation of company initiatives. Develop and hold team members accountable through coaching, recruiting support, performance feedback, customer relationship building, and operational compliance.

Requirements

Requires at least one year of equivalent experience managing a competitive retail environment at the Lead Supervisor level. The role also requires physical ability to regularly lift at least 25 pounds, occasionally lift up to 50 pounds, and maneuver around the sales floor and stockroom.

Skills

Retail Leadership
Sales Performance Management
Customer Experience
Brand Ambassadorship
Team Development
Recruiting and Interviewing
Performance Evaluation
Coaching and Feedback
Clienteling
Conflict Resolution
Sales Data Analysis
Business Acumen
Strategic Planning
Policy Compliance
Team Building
Inventory and Stockroom Handling

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Parental Leave
Commuter Benefits
Disability Insurance
Tuition Assistance

Visa sponsorship

Not detected in the job text

Keywords

Retail Apparel
Fashion
Store Operations
Sales Targets
Key Performance Indicators
Customer Experience
Brand Awareness
Sales Data Analysis
Recruiting
Interviewing
Performance Evaluation
Training
Clienteling
Conflict Resolution
Human Resources Support
Company Policies
Operational Procedures
Inclusive Culture
Team Development
Business Acumen

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