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Added 8 mins ago
EC
Director, Event Technology I, Chelsea Hotel Toronto
Encore Canada
Toronto, ON
- Full-time
The Director, Event Technology I (DET I) is responsible for achieving the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class…
Added 8 mins ago
CR
Bilingual Maintenance Manager (French & English)
COGIR Real Estate
Orleans, ON
- Full-time
You will work closely with the Executive Director and residence leadership team to ensure maximum resident satisfaction while fostering a positive living experience for our residents. You…
Added 8 mins ago
DG
Manager, Talent Attraction [Campus]
Doane Grant Thornton LLP
Toronto, ON
- Full-time
Collaborate with Director Talent Attraction & Employer Brand on the Firm’s national campus recruitment strategy, ensuring our approach evolves with business needs, talent priorities and the…
Added 8 mins ago
A
Directeur des opérations
Adecco
Dorval, QC
- Full-time
Partner with key stakeholders to support business performance and organizational development.
Added 9 mins ago
UO
Director, Space Planning & Facilities Management
University of British Columbia
Vancouver, BC · UBCV | P. A. Woodward Instructional Resources Centre (IRC)
- $12,056.75 to $18,813.42 CAD / month
- Full-time
The Director, Space Planning and Facilities Management is responsible for the overall strategic leadership of the planning, development, management and utilization of Faculty of Medicine…
Added 9 mins ago
HD
Affiliate & Creator Growth Manager
Hadley Designs
Remote, Canada
- $75,000 to $125,000 CAD / year
- Remote
Added 38 mins ago
MG
Director, Legal & Loan Operations
MarshallZehr Group Inc.
Waterloo, ON
- $110,000 to $130,000 CAD / year
- Full-time
Reporting to the Senior Vice President, Risk, Legal & Finance (the “SVP”), the Director, Legal & Loan Operations (the “Director”) will lead MarshallZehr’s legal and loan operations function…
Added 38 mins ago
FH
Assistant Director, People & Culture
Fairmont Hotels & Resorts
Jasper, AB
- Full-time
…one of Canada’s most iconic resort destinations. As Assistant Director, People & Culture, you will be at the forefront of shaping an exceptional colleague experience during an exciting…
Added 38 mins ago
J
Quality Assurance Analyst (COPY) (COPY)
JobsMedia.io
Longueuil, QC
- Full-time
…applications and technological processes. Reporting to the Deputy Director of Information Technologies, you will evolve in an environment where collaboration, continuous improvement and the…
Added 38 mins ago
B&
Talent Acquisition Partner
Black & McDonald Limited
Markham, ON
- Full-time
The Talent Acquisition Partner works from our office in Thornhill and reports to the HR Director. The Talent Acquisition Partner is responsible for delivering full-cycle recruitment across…
Added 38 mins ago
C
Lead Supervisor I
Coach
Mirabel, QC
- Full-time
Maintain a growth mindset for business and personal development initiatives
Added 38 mins ago
VG
Director of Hospitality
Vancouver Golf Club
Coquitlam, BC
- Full-time
…Pacific Northwest continues to attract the most prominent of business leaders and families as it has for over a century. It is known, among other things, for its impeccable 18-hole…
Added 53 mins ago
TU
Bachelor of Sustainability and EESC Graduate Programs Assistant
The University of British Columbia
Kelowna, BC
- $4,981 to $5,713 CAD / month
- Full-time
…other events. The position holder will work closely with the Director and Steering Committee of the B.SUST degree program and the Chair and members of the EESC Graduate Program Committee.…
Added 1 hour ago
OT
Business Development Manager
Ottawa Tourism
Ottawa, ON
- Full-time
…urban destinations and the tourism authority for key economic development and city-building decisions in Ottawa. Ottawa Tourism's mission is to market and sell Ottawa as a compelling…
Added 1 hour ago
J
Quality Assurance Analyst (COPY)
JobsMedia.io
Laval, QC
- Full-time
…applications and technological processes. Reporting to the Deputy Director of Information Technologies, you will evolve in an environment where collaboration, continuous improvement and the…
Added 1 hour ago
J
Quality Assurance Analyst
JobsMedia.io
Quebec, QC
- Full-time
…applications and technological processes. Reporting to the Deputy Director of Information Technologies, you will evolve in an environment where collaboration, continuous improvement and the…
Added 1 hour ago
SW
Commercialization Manager
Skyward Wildfire Technologies
Vancouver, BC
- $80,000 to $110,000 CAD / year
- Full-time
Reports to: Director of Business Development and Government Partnerships
Added 1 hour ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 1 hour ago
II
Director, Innovation
Ipsos in Canada
Toronto, ON
- Full-time
…innovation and renovation strategies as a cornerstone to their business growth. Key sectors you would be supporting include Packaged Goods and/or Quick Serve Restaurant, and potentially…
Added 1 hour ago
BC
Director, Global Markets, Corporate Banking - Commodities
BMO Capital Markets
Toronto, ON
- Full-time
Provide guidance, mentorship and performance feedback to Associates and Analysts; accountable for development of juniors, where applicable.
Added 1 hour ago
CI
ERP & E-commerce Systems Administrator
chive inc
Toronto, ON
- Contract
…is not a developer position. You need to understand how our business runs, from orders and inventory to fulfillment and wholesale, and make our systems match that logic, whether you’re…
Added 1 hour ago
B
Human Resources Business Partner
Baycrest
Toronto, ON
- Full-time
The Human Resources Business Partner is a highly influential role that contributes to the organization in delivering both strategic and operational HR outcomes to support Baycrest People…
Added 1 hour ago
SO
Director, Operations Accounting
Saturn Oil + Gas Inc.
Calgary, AB
- Full-time
Saturn is a returns-driven Canadian energy company focused on the efficient, responsible and innovative development of high-quality, light oil weighted assets, supported by an acquisition…
Added 1 hour ago
TM
Project Manager, Facilities, Pacific Link (Contract)
Trans Mountain
Calgary, AB
- Contract
…position, you will play a key role in leading the planning and development of new Pacific Link facilities, including pump stations and terminals, while working closely with the Project…
Added 1 hour ago
HC
Transformation and Strategic Initiatives Advisor (#2026-NON-CHS-333)
Hastings County
Belleville, ON
- Full-time
Under the direction of the Director, oversee all ongoing transformation related activities, cross-program (Childcare, Housing, Ontario Works/ Stabilization, Employment services…

Coach

Lead Supervisor I

Mirabel, QC, Canada

$22.00-$26.00 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $22.00-$26.00
Job type: Full-time
Apply by: Dec 6, 2026
Experience: 1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level
Posting language: English
Posted: Nov 6, 2026

Original job description

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last - for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Brand Ambassador

Maintains strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience
Serves as a Brand Ambassador embodying of Coach values and increasing brand awareness
Leads implementation of Company initiatives and support full operation of the business
Maintain a growth mindset for business and personal development initiatives

Create Winning Teams/Drive Results

Establishes trust, maintains integrity, and supports an environment of collaboration within store and throughout the organization to promote a fair, positive experience, and an inclusive culture amongst the team
Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance and implement individualized team development to increase overall customer experience
Exemplifies strong business acumen and executes forward-planned strategies to achieve leaderships initiatives surrounding store goals / KPIs
Supports the store with recruiting, interviewing, performance evaluation, high-level training as needed
Provides necessary feedback and guidance geared to improve individual performance on all levels; holds team accountable for achieving individual and business goals
Adheres to and enforces team compliance of Company policies and procedures in addition to store operational procedures

Customer Focused (internal And External)

Assists in executing innovative strategies for exceptional customer experiences for both internal and external partners
Create a customer-centric Culture that prioritizes customer satisfaction and mentor team on clienteling strategy to build long-term customer relationships to meet business goals
Provides HR and conflict resolution support to team and in district in absence of leadership team
Champions the company resources to support a healthy work environment for internals customer

Qualifications & Requirements

1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level
Can bend, reach, stretch as well as lift, carry and move at least 25 pounds and, at times, lift and carry product, cartons, props or fixtures up to 50 pounds

Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Our Competencies for All Employees

Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.

Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.

Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Coach. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Base Pay Range

$22.00-$26.00

Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of Canada Corporate Compensation & Benefits.

Apply About employer

More about this job

Responsibilities

Lead sales-floor operations as a Coach brand ambassador, driving sales targets, customer satisfaction, and implementation of company initiatives. Develop and hold team members accountable through coaching, recruiting support, performance feedback, customer relationship building, and operational compliance.

Requirements

Requires at least one year of equivalent experience managing a competitive retail environment at the Lead Supervisor level. The role also requires physical ability to regularly lift at least 25 pounds, occasionally lift up to 50 pounds, and maneuver around the sales floor and stockroom.

Skills

Retail Leadership
Sales Performance Management
Customer Experience
Brand Ambassadorship
Team Development
Recruiting and Interviewing
Performance Evaluation
Coaching and Feedback
Clienteling
Conflict Resolution
Sales Data Analysis
Business Acumen
Strategic Planning
Policy Compliance
Team Building
Inventory and Stockroom Handling

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Parental Leave
Commuter Benefits
Disability Insurance
Tuition Assistance

Visa sponsorship

Not detected in the job text

Keywords

Retail Apparel
Fashion
Store Operations
Sales Targets
Key Performance Indicators
Customer Experience
Brand Awareness
Sales Data Analysis
Recruiting
Interviewing
Performance Evaluation
Training
Clienteling
Conflict Resolution
Human Resources Support
Company Policies
Operational Procedures
Inclusive Culture
Team Development
Business Acumen

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