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Added 14 mins ago
WC
General Merchandise Associate
Walmart Canada
Dryden, ON
- Full-time
…great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a well‑organized…
Added 14 mins ago
WC
General Merchandise Associate
Walmart Canada
Dryden, ON
- Full-time
…great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer service by living Walmart’s values, maintaining a well‑organized…
Added 14 mins ago
WI
Spa Supervisor - The Wickaninnish Inn
Wickaninnish Inn
Ucluelet, BC
- Full-time
Exemplary customer service skills and a demonstrated willingness to exceed guest expectations.
Added 14 mins ago
FH
Golf Operations Opportunities - Spring/Summer 2027
Fairmont Hotels & Resorts
Banff, AB
- Temporary
Retail Attendant - provides exceptional guest service while managing daily golf shop operations, including check-ins, retail sales, and rentals. They ensure the shop is well-organized,…
Added 14 mins ago
D&
Junior Receptionist + Office Intern (Co-op)
Davidson & Company LLP
Vancouver, BC
- Full-time
Previous customer service, administrative, hospitality, retail, or office experience is an asset
Added 14 mins ago
TH
310T Truck and Coach Mechanic
Traction Heavy Duty Parts
London, ON
- Full-time
…vacation policy, and a range of additional benefits designed to support your overall…
Added 14 mins ago
TH
Driver
Traction Heavy Duty Parts
Richmond Hill, ON
- Full-time
Provide excellent customer service in a professional and friendly manner.
Added 14 mins ago
TH
Driver
Traction Heavy Duty Parts
Hamilton, ON
- Full-time
Provide excellent customer service in a professional and friendly manner.
Added 14 mins ago
C
Lead Supervisor I
Coach
Mirabel, QC
- Full-time
Champions the company resources to support a healthy work environment for internals customer
Added 14 mins ago
VP
Seasonal Sales Associate, Bayshore Shopping Centre
Virgin Plus
Ottawa, ON · Nepean, ON
- Full-time
Experience in Retail Sales, Customer Service or Hospitality is a definite asset
Added 14 mins ago
VP
Retail Sales Associate, Mic Mac Mall
Virgin Plus
Dartmouth, NS
- Internship
Experience in Retail Sales, Customer Service or Hospitality is a definite asset
Added 14 mins ago
Regional Relief Pharmacist - FT
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Ottawa, ON
…to achieve excellence in the areas of patient-centered care, customer service, workflow efficiencies, and professional clinical services (disease state management, medication reviews and…
Added 14 mins ago
Receptionist - Jim Pattison Lexus Victoria
The Jim Pattison Auto Group
Victoria, BC
Strong customer-service skills with a friendly, approachable attitude
Added 14 mins ago
Customer Experience Centre Agent - JPAG Office
The Jim Pattison Auto Group
Surrey, BC
Previous experience in a call centre, customer service, retail, sales or other customer-facing role is an asset.
Added 14 mins ago
SD
Beauty Manager, Hourly Part Time Day
Shoppers Drug Mart
Winnipeg, MB
- Part-time
Always put the Customer first and provides superior customer service
Added 14 mins ago
SD
Pharmacist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Mississauga, ON
- Part-time
Commitment to providing exceptional customer service
Added 14 mins ago
SD
Beauty Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Winnipeg, MB
- Full-time
Always put the Customer first and provides superior customer service
Added 14 mins ago
W
(CAN) Customer Service Manager
Walmart
Smiths Falls, ON
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 14 mins ago
W
(CAN) Customer Service Desk Associate
Walmart
Surrey, BC
- Part-time
Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver friendly and…
Added 14 mins ago
W
Pharmacy Assistant
Walmart
ON
- Part-time
…team player. They are a key member in the delivery of superior customer…
Added 14 mins ago
W
(CAN) OVernight Associate
Walmart
Delta, BC
- Part-time
To provide customer service by completing assigned tasks relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers,…
Added 14 mins ago
W
(CAN) Stock Unloader Associate
Walmart
Yellowknife, NT
- Part-time
…excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you play a key part in keeping the store running smoothly by unloading trailers,…
Added 14 mins ago
W
Consumables Associate
Walmart
Cranbrook, BC
- Part-time
Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service champion that contributes…
Added 14 mins ago
W
(CAN) Self Checkout Attendant
Walmart
Saskatoon, SK
- Part-time
Working as a Self‑Checkout Attendant at Walmart Canada offers a great opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a…
Added 29 mins ago
ES
head baker
Elsafadi Supermarket
Edmonton, AB
- Full-time
Prepare dough for pies, bread, rolls and sweet goods, batters for muffins, cookies and cakes and icings and frostings according to recipes or special customer orders

Coach

Lead Supervisor I

Mirabel, QC, Canada

$22.00-$26.00 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $22.00-$26.00
Job type: Full-time
Apply by: Dec 6, 2026
Experience: 1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level
Posting language: English
Posted: Nov 6, 2026

Original job description

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last - for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Brand Ambassador

Maintains strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience
Serves as a Brand Ambassador embodying of Coach values and increasing brand awareness
Leads implementation of Company initiatives and support full operation of the business
Maintain a growth mindset for business and personal development initiatives

Create Winning Teams/Drive Results

Establishes trust, maintains integrity, and supports an environment of collaboration within store and throughout the organization to promote a fair, positive experience, and an inclusive culture amongst the team
Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance and implement individualized team development to increase overall customer experience
Exemplifies strong business acumen and executes forward-planned strategies to achieve leaderships initiatives surrounding store goals / KPIs
Supports the store with recruiting, interviewing, performance evaluation, high-level training as needed
Provides necessary feedback and guidance geared to improve individual performance on all levels; holds team accountable for achieving individual and business goals
Adheres to and enforces team compliance of Company policies and procedures in addition to store operational procedures

Customer Focused (internal And External)

Assists in executing innovative strategies for exceptional customer experiences for both internal and external partners
Create a customer-centric Culture that prioritizes customer satisfaction and mentor team on clienteling strategy to build long-term customer relationships to meet business goals
Provides HR and conflict resolution support to team and in district in absence of leadership team
Champions the company resources to support a healthy work environment for internals customer

Qualifications & Requirements

1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level
Can bend, reach, stretch as well as lift, carry and move at least 25 pounds and, at times, lift and carry product, cartons, props or fixtures up to 50 pounds

Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Our Competencies for All Employees

Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.

Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.

Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Coach. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Base Pay Range

$22.00-$26.00

Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of Canada Corporate Compensation & Benefits.

Apply About employer

More about this job

Responsibilities

Lead sales-floor operations as a Coach brand ambassador, driving sales targets, customer satisfaction, and implementation of company initiatives. Develop and hold team members accountable through coaching, recruiting support, performance feedback, customer relationship building, and operational compliance.

Requirements

Requires at least one year of equivalent experience managing a competitive retail environment at the Lead Supervisor level. The role also requires physical ability to regularly lift at least 25 pounds, occasionally lift up to 50 pounds, and maneuver around the sales floor and stockroom.

Skills

Retail Leadership
Sales Performance Management
Customer Experience
Brand Ambassadorship
Team Development
Recruiting and Interviewing
Performance Evaluation
Coaching and Feedback
Clienteling
Conflict Resolution
Sales Data Analysis
Business Acumen
Strategic Planning
Policy Compliance
Team Building
Inventory and Stockroom Handling

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Parental Leave
Commuter Benefits
Disability Insurance
Tuition Assistance

Visa sponsorship

Not detected in the job text

Keywords

Retail Apparel
Fashion
Store Operations
Sales Targets
Key Performance Indicators
Customer Experience
Brand Awareness
Sales Data Analysis
Recruiting
Interviewing
Performance Evaluation
Training
Clienteling
Conflict Resolution
Human Resources Support
Company Policies
Operational Procedures
Inclusive Culture
Team Development
Business Acumen

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