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Added 15 mins ago
C
Lead Supervisor I
Coach
Mirabel, QC
- Full-time
Establishes trust, maintains integrity, and supports an environment of collaboration within store and throughout the organization to promote a fair, positive experience, and an inclusive…
Added 15 mins ago
DG
Manager, Transactions
Doane Grant Thornton LLP
Kelowna, BC
- Full-time
…we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a community.…
Added 15 mins ago
SD
Pharmacist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Mississauga, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 15 mins ago
W
(CAN) Customer Service Manager
Walmart
Smiths Falls, ON
- Part-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 30 mins ago
LC
General Merchandise Department Manager - In Training
Loblaw Companies Limited
Nanaimo, BC
- Full-time
…that equips you with the skills, knowledge, and experience to lead a high-performing department and deliver exceptional results for our customers, colleagues, and…
Added 30 mins ago
LC
General Merchandise Department Manager - In Training
Loblaw Companies Limited
Kamloops, BC
- Full-time
…that equips you with the skills, knowledge, and experience to lead a high-performing department and deliver exceptional results for our customers, colleagues, and…
Added 30 mins ago
LC
Meat/Seafood Department Manager
Loblaw Companies Limited
Vernon, BC
- Full-time
Oversee the day-to-day operations of a specific department within a store
Added 30 mins ago
LC
Produce Department Manager in Training
Loblaw Companies Limited
Calgary, AB
- Full-time
…that equips you with the skills, knowledge, and experience to lead a high-performing department and deliver exceptional results for our customers, colleagues, and…
Added 30 mins ago
LC
Fresh Foods Department Manager - In Training
Loblaw Companies Limited
Kamloops, BC
- Full-time
…that equips you with the skills, knowledge, and experience to lead a high-performing department and deliver exceptional results for our customers, colleagues, and…
Added 30 mins ago
SJ
Store Manager - Peoples Jewellers - Champlain Place
Signet Jewelers
Dieppe, NB · Canada - Champlain Place - Dieppe, NB
- Full-time
Reporting to the District Manager (DM), the Store Manager (SM) will lead the day-to-day operations of a single store to achieve all sales, profitability, customer satisfaction, inventory…
Added 30 mins ago
VC
icebreaker: Supervisor - Vancouver
VF Corporation
Vancouver, BC
- $22.75 to $26.46 CAD / hour
- Part-time
As a Supervisor, you play a key role in supporting the store’s leadership team and driving abets-in-class customer experience. You will lead by example, coach and develop associates, and…
Added 30 mins ago
I
icebreaker: Supervisor - Vancouver
icebreaker
Vancouver, BC
- $22.75 to $26.46 CAD / hour
- Part-time
As a Supervisor, you play a key role in supporting the store’s leadership team and driving abets-in-class customer experience. You will lead by example, coach and develop associates, and…
Added 30 mins ago
BB
Assistant Retail Manager - Mobile
Best Buy Canada
Calgary, AB
- Full-time
You’ll love it here! We are hiring immediately for an assistant retail manager, which we call an assistant store leader. As an assistant retail manager, you will lead and coach a team of…
Added 45 mins ago
TC
Culinary Management | Kitchen Manager | Assistant Kitchen Manager
The Canadian Brewhouse
Grande Prairie, AB
- Full-time
Hire new employees based on store needs and conduct onboarding
Added 45 mins ago
TC
Restaurant Management | Assistant General Manager | General Manager
The Canadian Brewhouse
Richmond, BC
- Full-time
Lead, coach, and mentor your team to embrace the Brewhouse values and culture
Added 45 mins ago
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Logistics Specialist
Veolia | North America
Oakville, ON
- Full-time
Identify and react to short lead time, rush and emergency orders to meet customer requirements
Added 45 mins ago
Key Holder - Le Labo - Seasonal FT Temp - Hazelton, ON
ELC Beauty LLC
Toronto, ON
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your…
Added 1 hour ago
TS
Educator/Key Holder
Tokyo Smoke
Cambridge, ON
- Part-time
Reporting to the Store Manager, Key Educator own an area of the retail business and use strong leadership skills to create an exceptional experience for retail staff and customers. As a…
Added 1 hour ago
CC
Assistant Store Manager
Canna Cabana
Ottawa, ON · Rideau, Ottawa, ON
- $21 to $23 CAD / hour
- Full-time
Strong ability to lead by example and work with staff to deal with any circumstances that may arise in a high-volume retail store.
Added 1 hour ago
W
(CAN) Senior Director, Digital Strategy and Media
Walmart
Mississauga, ON
- Full-time
Strategic leadership across owned marketing media investments for both Store and eCommerce, as well as advertiser-funded offsite retail media programs through Walmart Connect, ensuring…
Added 1 hour ago
W
(CAN) Customer Service Manager
Walmart
Regina, SK
- Part-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 1 hour ago
R-
Store Manager - Corner Brook Plaza
RCL - Reitmans Canada Ltd/Ltée
Corner Brook, NL
- Full-time
Reporting to the Regional Manager, join a team where your leadership will truly have an impact! As a Store Manager, you’ll be at the heart of the action: leading and inspiring your team,…
Added 1 hour ago
S
Floral - Manager Floral
Sobeys
Campbell River, BC
- Full-time
…to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its independently owned and operated franchise partners operate over 1,500…
Added 1 hour ago
SC
Floral - Manager Floral
Safeway Canada
Campbell River, BC
- Full-time
…to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its independently owned and operated franchise partners operate over 1,500…
Added 1 hour ago
V
Director LifeCycle Marketing
Vintti
Toronto, ON
- Full-time
Develop case studies and strengthen our market position, especially with our proprietary software and agentic tool on the Klaviyo App Store.

Coach

Lead Supervisor I

Mirabel, QC, Canada

$22.00-$26.00 · Full-time

Apply About employer

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Job details

Pay: $22.00-$26.00
Job type: Full-time
Apply by: Dec 6, 2026
Experience: 1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level
Posting language: English
Posted: Nov 6, 2026

Original job description

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last - for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

Brand Ambassador

Maintains strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience
Serves as a Brand Ambassador embodying of Coach values and increasing brand awareness
Leads implementation of Company initiatives and support full operation of the business
Maintain a growth mindset for business and personal development initiatives

Create Winning Teams/Drive Results

Establishes trust, maintains integrity, and supports an environment of collaboration within store and throughout the organization to promote a fair, positive experience, and an inclusive culture amongst the team
Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance and implement individualized team development to increase overall customer experience
Exemplifies strong business acumen and executes forward-planned strategies to achieve leaderships initiatives surrounding store goals / KPIs
Supports the store with recruiting, interviewing, performance evaluation, high-level training as needed
Provides necessary feedback and guidance geared to improve individual performance on all levels; holds team accountable for achieving individual and business goals
Adheres to and enforces team compliance of Company policies and procedures in addition to store operational procedures

Customer Focused (internal And External)

Assists in executing innovative strategies for exceptional customer experiences for both internal and external partners
Create a customer-centric Culture that prioritizes customer satisfaction and mentor team on clienteling strategy to build long-term customer relationships to meet business goals
Provides HR and conflict resolution support to team and in district in absence of leadership team
Champions the company resources to support a healthy work environment for internals customer

Qualifications & Requirements

1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level
Can bend, reach, stretch as well as lift, carry and move at least 25 pounds and, at times, lift and carry product, cartons, props or fixtures up to 50 pounds

Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Our Competencies for All Employees

Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.

Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.

Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Coach. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Base Pay Range

$22.00-$26.00

Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of Canada Corporate Compensation & Benefits.

Apply About employer

More about this job

Responsibilities

Lead sales-floor operations as a Coach brand ambassador, driving sales targets, customer satisfaction, and implementation of company initiatives. Develop and hold team members accountable through coaching, recruiting support, performance feedback, customer relationship building, and operational compliance.

Requirements

Requires at least one year of equivalent experience managing a competitive retail environment at the Lead Supervisor level. The role also requires physical ability to regularly lift at least 25 pounds, occasionally lift up to 50 pounds, and maneuver around the sales floor and stockroom.

Skills

Retail Leadership
Sales Performance Management
Customer Experience
Brand Ambassadorship
Team Development
Recruiting and Interviewing
Performance Evaluation
Coaching and Feedback
Clienteling
Conflict Resolution
Sales Data Analysis
Business Acumen
Strategic Planning
Policy Compliance
Team Building
Inventory and Stockroom Handling

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Parental Leave
Commuter Benefits
Disability Insurance
Tuition Assistance

Visa sponsorship

Not detected in the job text

Keywords

Retail Apparel
Fashion
Store Operations
Sales Targets
Key Performance Indicators
Customer Experience
Brand Awareness
Sales Data Analysis
Recruiting
Interviewing
Performance Evaluation
Training
Clienteling
Conflict Resolution
Human Resources Support
Company Policies
Operational Procedures
Inclusive Culture
Team Development
Business Acumen

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