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Added 9 mins ago
Associate, CLARIFI - Asia / Associé(e), CLARIFI - Asie
Rights and Resources
Montreal, QC
Full-time
The Associate coordinates grants, partnerships, and program operations that strengthen community land rights across Asia. Reporting to the Director of CLARIFI, the Associate works closely…
Added 45 mins ago
Apprenticeship Program Compliance Supervisor/State Program Administrator, Director
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
Job Class: State Program Administrator, Director
Added 1 hour ago
Onboarding Excellence Lead - Associate Director (1-year Fixed Term Contract)
EY
Toronto, ON
Added 2 hours ago
Associate Director, Regulatory Affairs (Regulatory Intelligence)
Telix Pharmaceuticals Limited
Canada
Full-time
The Associate Director, Regulatory Affairs (Regulatory Intelligence), will be responsible for monitoring, analyzing, and interpreting global regulatory developments to ensure the company’s…
Added 3 hours ago
Area Manager
FirstService Residential Canada
Vancouver, BC
Full-time
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace…
Added 10 hours ago
Strata Coordinator
FirstService Residential Canada
Vancouver, BC
Full-time
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace…
Added 11 hours ago
Temporary Sales Support Associate
Coach
Burlington, ON
Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 17 hours ago
Sales Associate II
Coach
Richmond, BC
Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 1 day ago
Associate Director of the Minnesota Rehabilitation and Reinvestment Act (State Prog Admin Manager Senior)
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
Working Title: Associate Director of the Minnesota Rehabilitation and Reinvestment Act (State Prog Admin Manager Senior)
Added 1 day ago
Sales Support Associate III
Coach
Laval, QC
Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 1 day ago
Associate, Commercial Real Estate
Coast Capital Savings
Victoria, BC
Reporting to the Director, Commercial Real Estate, the Associate supports an assigned team of Relationship Managers in the Commercial Real Estate team in the preparation, execution and…
Added 2 days ago
Culinary Specialist 12-18 Month Contract
Sysco
Vancouver, BC · Sysco Vancouver
Full-time
…Care Spending and Wellness Accounts • Short-Term and Long-Term Disability • Life Insurance • Voluntary Optional Insurance • Parental Leave Plan • Company Pension Plan • Group RRSP & TFSA •…
Added 2 days ago
Manager, Partnerships (one-year contract)
Windmill Microlending
Toronto, ON
$80,000 to $85,000 CAD / year
…beneficial services or products for our clients. Reporting to the Associate Director, Partnerships, the role is a key strategic contributor to Windmill’s broader Partnerships department, as…
Added 2 days ago
Community Connections Coordinator (Casual, On-call)
First United Church Community Ministry Society
Vancouver, BC
Full-time
…or go off the floor, communication with other staff and the Associate Director of Community Connection & Safety or designate is…
Added 2 days ago
Sales Associate III
Coach
Richmond, BC
Full-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 2 days ago
Condominium Manager
FirstService Residential Canada
Toronto, ON · North York, ON
Full-time
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace…
Added 2 days ago
Lead Lighting Artist / Chef.fe d’équipe Éclairage
NBCUniversal
Montreal, QC
Full-time
Reporting to the Associate Art Director – Lighting & VFX, the Lead Lighting Artist will work closely with Technical Art and cross-disciplinary teams to ensure lighting is consistently…
Added 2 days ago
Temporary Sales Associate
Coach
Mississauga, ON
Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 2 days ago
Temporary Sales Support Associate
Coach
Mississauga, ON
Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 2 days ago
Temporary Sales Associate
Coach
Mirabel, QC
Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 2 days ago
Associate Director - North American Boarders
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Shawnigan Lake, BC
The Associate Director of North American Boarders guides prospective families through the process of discovering and choosing Shawnigan Lake School. Reporting to the Executive Director of…
Added 2 days ago
Manager, Client Engagement - Wayfinding
BrandActive
Toronto, ON
Full-time
Added 2 days ago
Manager, Client Engagement - Wayfinding
BrandActive
Toronto, ON
$100,000 to $150,000 CAD / year
Full-time
Added 2 days ago
Estimator (Water)
City of St. Louis
Water Valley, AB
Full-time
An Associate’s degree in Civil Engineering, Engineering Technology, or a related field; plus one year of experience preparing cost estimates for construction projects. OR an equivalent…
Added 2 days ago
Corporate Compliance, Supplier Quality & Regulatory Affairs Engineer
Wolf Steel Ltd
Barrie, ON
Full-time
Reports to: Director, Global Quality Assurance

Coach

Sales Associate II

Richmond, BC, Canada

Pay: $18.25-$21.50
Job type: Part-time
Apply by: Oct 27, 2026
Posting language: English
Posted: Sep 27, 2026

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Original job description

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last - for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations. This role blends luxury‑retail service, omni‑channel selling, and team collaboration to drive brand loyalty and revenue.

Key Responsibilities

Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
Build lasting client relationships through personalized styling, product expertise, and fashion advice.
Drive sales through cross-selling, upselling, and tailored recommendations.
Utilize mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases.
Develop and execute personal sales plans; meet or exceed individual and team KPIs.
Source new customers, maintain relationships, and follow up to close sales.
Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs.
Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards.
Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures.
Process transactions efficiently (purchases, returns, exchanges, online pickups).
Support inventory cycles: receive shipments, stock shelves, and manage product movement.
Assist teammates in functional areas as required.
Foster a collaborative, trust-based environment; encourage team performance.
Participate in brand initiatives, training programs, and inclusion activities.
Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor.

Required Qualifications

1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors. A combination of education and experience will be considered
Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie-talkie use, ability to read price/release sheets.
Strong English proficiency.
Ability to work in a fast-paced environment.
Luxury retail background, social media savvy, experience with live-stream shopping or video demos, clienteling and data acquisition skills. (Preferred)
Strong English language proficiency. (for EU)

Schedule: Ability to work a flexible schedule to meet business needs - including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays).  

Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Our Competencies for All Employees

Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.

Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.

Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Coach. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Base Pay Range

$18.25-$21.50

Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of Canada Corporate Compensation & Benefits.

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More about this job

Responsibilities

Represent the Coach brand by delivering personalized service, building client relationships, and meeting individual and store sales goals through styling, product expertise, and omni-channel selling. Complete store operations such as transactions, inventory processing, replenishment, and visual merchandising while supporting team collaboration and brand initiatives.

Requirements

Applicants need at least one year of sales experience, preferably in luxury retail, along with fashion awareness, POS and basic computer proficiency, and strong English skills. The role requires schedule flexibility, the ability to work in a fast-paced retail environment, and the physical ability to lift up to 25 pounds regularly and up to 50 pounds occasionally.

Skills

Luxury Retail Sales
Customer Service
Clienteling
Personalized Styling
Product Knowledge
Cross-Selling
Upselling
Sales Planning
POS Operation
Mobile POS
Social Selling
Inventory Management
Visual Merchandising
Omni-Channel Selling
Team Collaboration
English Proficiency

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Parental Leave
Commuter Benefits
Disability Insurance
Tuition Assistance

Visa sponsorship

Not detected in the job text

Keywords

Coach
Luxury Retail
Fashion
Sales
Customer Service
Clienteling
Personalized Styling
Product Expertise
Cross-Selling
Upselling
Mobile POS
POS
Social Selling
Short-Form Video
Live-Stream Shopping
Omni-Channel Selling
Sales KPIs
Customer Data Acquisition
Inventory Processing
Replenishment
Visual Merchandising
Asset Protection
Returns And Exchanges
Online Pickups
Retail Operations
Team Collaboration
Fashion Trends
iPad
Walkie-Talkie
Price Sheets

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