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Added 27 mins ago
Director of Product Support
Huron Tractor Ltd
ON · Ontario, Canada
Full-time
As part of Huron Tractor’s collaborative executive leadership structure, the Director of Product Support will succeed retiring executive Leon Cormier and lead the parts and service…
Added 27 mins ago
Directeur(trice) / Director - Digital Platforms & Delivery Excellence
Genetec
Montreal, QC
Full-time
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Added 1 hour ago
Vice-President, Consulting Services - Atlantic Canada
KBRS
NS · Nova Scotia, Canada
Full-time
Provide executive oversight of consulting delivery, client satisfaction, portfolio performance and significant client or delivery risks.
Added 1 hour ago
Senior Manager, Game Capture
Electronic Arts
Vancouver, BC
Reporting to the Director of Production, the Senior Manager, Game Capture leads the strategy, execution, and evolution of gameplay capture across EA's portfolio. You will manage a team…
Added 1 hour ago
Senior Art & Design Career Manager - EA SPORTS™ UFC
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Mastery of People Operations: Expert-level experience with career pathing, goal setting, mediation, performance evaluation systems, and executive coaching.
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DevOps Engineer - EA SPORTS™ TECHNOLOGY
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Vancouver, BC
You will partner with the Operations Development Director and Technical Director to estimate, plan, and implement projects while delivering exceptional results. You have demonstrated…
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Commercial Activation Program Manager - FC
Electronic Arts
Vancouver, BC
…improve growth and positive outcomes. You will report to the Director of Global Commercial Management. You…
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Senior Director, FP&A - Enterprise
Electronic Arts
Vancouver, BC
The Senior Director, Enterprise FP&A is a key finance leader responsible for the company’s financial planning, forecasting, and performance management processes. This role leads a…
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Development Director - EA SPORTS FC
Electronic Arts
Vancouver, BC
Reporting to the Lead Development Director, the Area Development Director (DD) leads the FC Live Platform Operations team, a group responsible for the overall health, effectiveness, and…
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Development Director - EA Sports FC
Electronic Arts
Vancouver, BC
Reporting to the Lead Development Director, the Area Development Director (DD) leads the FC Core Operations team, a group responsible for the overall health, effectiveness, and operational…
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Senior Director, Enterprise Performance & Strategy Finance
Electronic Arts
Vancouver, BC
The Senior Director, Enterprise Performance & Strategy Finance is a senior finance leadership role responsible for helping define how Electronic Arts plans, prioritizes investments, and…
Added 1 hour ago
Director, Commercialization
CIBC
Toronto, ON
Full-time
Transaction Banking helps our clients move money, manage liquidity and support day-to-day business operations with confidence. As a Director, Commercialization, you'll lead the…
Added 1 hour ago
Director, R&D IT Operational Excellence
AstraZeneca
Mississauga, ON · Canada - Mississauga
Full-time
The Director, R&D IT Operational Excellence is a senior leadership role responsible for driving governance, operational performance, workforce strategy, financial stewardship,…
Added 2 hours ago
Sr. Manager, System Administrator
Gildan Activewear Inc
Montreal, QC
Other
Ensures continuous, secure operations by owning ITIL procedures, patching cycles, performance metrics, root cause analysis, disaster recovery plans/tests, and security controls for both…
Added 2 hours ago
Business Development Representative
Journey Capital
Montreal, QC
Full-time
The Business Development Representative will work closely with our Sales Team and report to the Sales Director. You will be responsible for building our client portfolio by promoting the…
Added 2 hours ago
Manager of Human Resources (One Year Maternity Leave Contract)
Family Services Windsor-Essex
Windsor, ON
…maternity leave contract. Reporting directly to the Executive Director, this is an autonomous HR leadership role with broad responsibility for HR operations, employee relations,…
Added 2 hours ago
Director - Global Procurement, Store Development & Facilities
lululemon
Vancouver, BC
Full-time
The Director, Facilities & Store Development Procurement supports stakeholders across key corporate, retail and design business areas in meeting their business goals and objectives. In…
Added 2 hours ago
Senior Director, Trade
CIBC
Toronto, ON
Full-time
As the Senior Director, Trade, you will report to the VP, Transaction Banking and lead the Trade Finance business for Canada. You will provide strategic leadership and direction for the…
Added 3 hours ago
Catering Sales Manager
Algonquin Resort
London, ON
Full-time
Prepare weekly and monthly action plans, which are reviewed by the Director of Sales to ensure achievement of overall hotel goals.
Added 3 hours ago
Leasing Manager
Centurion Associates Inc
Calgary, AB
Full-time
Reporting to the Associate Director of Leasing, the Leasing Manager is responsible for overseeing all leasing activities and performance analytics for Centurion owned and managed apartment…
Added 3 hours ago
Senior Manager, Community Programs
Homeward Trust Edmonton
Edmonton, AB
Reporting to the Senior Director, Programs, the Senior Manager leads the Program Oversight stream and is responsible for the oversight and strategic leadership of contract performance,…
Added 3 hours ago
Senior Manager, Access, Prevention and Supports
Homeward Trust Edmonton
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…drive innovation, enhance program effectiveness, and align operations with the agency's strategic vision. This position is essential for fostering cross-functional collaboration, mentoring…
Added 3 hours ago
Building Operations Director
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Toronto, ON
Full-time
Reporting to the General Manager, the Building Operations Director is responsible for the overall physical and operational performance of Europro’s property portfolio in the North Yonge…
Added 3 hours ago
Director of Technology / Directeur ou directrice de la technologie
FENCECORE
Montreal, QC
Full-time
As Director of Technology, you'll lead our managers and technical staff across Managed Services, Security, Compliance, Private Hosting, Service Desk, and Project Delivery, serving a growing…
Added 3 hours ago
Senior Manager, Wealth Credit Structuring
Scotiabank
Toronto, ON
The Senior Manager, Wealth Credit Structuring supports the National Director, Wealth Credit Structuring in the management and resolution of problem loan accounts domiciled to Private…

Coach

Sales Associate II

Halton Hills, ON, Canada

Pay: $17.60-$22.00
Job type: Part-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

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Original job description

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last - for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations. This role blends luxury‑retail service, omni‑channel selling, and team collaboration to drive brand loyalty and revenue.

Key Responsibilities

Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
Build lasting client relationships through personalized styling, product expertise, and fashion advice.
Drive sales through cross-selling, upselling, and tailored recommendations.
Utilize mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases.
Develop and execute personal sales plans; meet or exceed individual and team KPIs.
Source new customers, maintain relationships, and follow up to close sales.
Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs.
Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards.
Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures.
Process transactions efficiently (purchases, returns, exchanges, online pickups).
Support inventory cycles: receive shipments, stock shelves, and manage product movement.
Assist teammates in functional areas as required.
Foster a collaborative, trust-based environment; encourage team performance.
Participate in brand initiatives, training programs, and inclusion activities.
Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor.

Required Qualifications

1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors. A combination of education and experience will be considered
Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie-talkie use, ability to read price/release sheets.
Strong English proficiency.
Ability to work in a fast-paced environment.
Luxury retail background, social media savvy, experience with live-stream shopping or video demos, clienteling and data acquisition skills. (Preferred)
Strong English language proficiency. (for EU)

Schedule: Ability to work a flexible schedule to meet business needs - including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays).  

Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Our Competencies for All Employees

Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.

Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.

Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Coach. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Base Pay Range

$17.60-$22.00

Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of Canada Corporate Compensation & Benefits.

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More about this job

Responsibilities

Represent the Coach brand by delivering personalized styling and service, building client relationships, and achieving individual and store sales goals through tailored recommendations and omni-channel selling. Support store operations by processing transactions, replenishing and organizing merchandise, assisting with inventory and visual merchandising, and collaborating with teammates.

Requirements

Requires at least one year of sales experience, preferably in luxury retail, along with fashion and competitor knowledge, POS and basic computer proficiency, and strong English proficiency. Candidates must be able to work a flexible schedule, perform in a fast-paced environment, and regularly lift at least 25 pounds, with occasional lifting up to 50 pounds.

Skills

Luxury Retail Sales
Customer Service
Clienteling
Personalized Styling
Product Knowledge
Cross-Selling
Upselling
Sales Planning
Sales Target Achievement
Mobile POS
Social Selling
Customer Data Acquisition
Inventory Processing
Visual Merchandising
Team Collaboration
Fashion Trend Knowledge

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Parental Leave
Commuter Benefits
Disability Insurance
Tuition Assistance

Visa sponsorship

Not detected in the job text

Keywords

Coach
Luxury Retail
Sales
Clienteling
Personalized Styling
Fashion Trends
Cross-Selling
Upselling
Mobile POS
iPad
Laptop
Social Selling
Short-Form Video
Live-Stream Shopping
Customer Data Acquisition
Sales KPIs
Cash Wrap
Inventory Processing
Replenishment
Visual Merchandising
Asset Protection
Online Pickups
Returns And Exchanges
Retail Operations
Team Collaboration

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