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Added 13 hours ago
Regional Manager, Canada West
HUGO BOSS Canada, Inc.
Vancouver, BC
Internship · Other
Act as a liaison between stores, corporate partners, buyers and visual director to ensure that merchandise assortments reflect the brand strategy and stock levels are appropriate to meet…
Added 17 hours ago
Manager, Business Development
International Business University
Toronto, ON
Reporting to: Associate Director, Student Recruitment
Added 22 hours ago
Temporary Sales Support Associate
Coach
Calgary, AB
Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 23 hours ago
Temporary Sales Associate
Coach
Calgary, AB
Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 23 hours ago
Temporary Sales Associate
Coach
Calgary, AB
Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 23 hours ago
Temporary Sales Support Associate
Coach
Calgary, AB
Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 23 hours ago
Temporary Sales Associate
Coach
Calgary, AB
Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 1 day ago
Temporary Sales Associate
Coach
Calgary, AB
Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 1 day ago
Temporary Sales Associate
Coach
Calgary, AB
Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 1 day ago
Temporary Sales Associate
Coach
Calgary, AB
Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 1 day ago
Sales Associate III
Coach
Calgary, AB
Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 1 day ago
Temporary Sales Associate
Coach
Calgary, AB
Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 20 days ago
Associate Category Manager, Store Supplies & Uniforms
Loblaw Companies Limited
Brampton, ON
Full-time
The Associate Category Manager, Store Supplies & Uniforms will join a team of others reporting to the Director, Strategic Sourcing Store Supplies. You will heavily support the development…
Added 4 days ago
Director, Grants and Proposal Development
University of Waterloo
Waterloo, ON
Full-time
Reporting directly to the Associate Vice-President, Research Grants and Infrastructure, the Director, Grants and Proposal Development (GPD) brings the highest standards of professionalism…
Added 4 days ago
Manager, WISA
University of Waterloo
Waterloo, ON
Full-time
…of the WISA leadership team, the Manager will support WISA’s Director and Associate Directors in achieving the mission of the institute. This will include the development of…
Added 4 days ago
Senior Manager, Research Equity
University of Waterloo
Waterloo, ON
Full-time
…Chair, Research Equity, Diversity and Inclusivity Council, the Associate Vice President, Human Rights, Equity and Inclusion and Director, Equity…
Added 4 days ago
Director, Engineering Research Partnerships
University of Waterloo
Waterloo, ON · Carl A. Pollock Hall
Full-time
…Engineering in the short- and long-term. Work closely with the Associate Dean, Research and External Partnerships (ADR) and the Office of Research to define and advance faculty research…
Added 12 days ago
Program Director, Psychiatric-Mental Health Nurse Practitioner (PMHNP), Associate Professor or Professor on the Educator Track, BSON – Georgetown University Medical Center
Georgetown Executive and Clinical DNP Programs
Georgetown, ON
Full-time
Program Director, Psychiatric-Mental Health Nurse Practitioner (PMHNP), Associate Professor or Professor on the Educator Track, BSON - Georgetown University Medical Center
Added 1 month ago
Bilingual (English/French) Associate Director, Retail Analytics
NielsenIQ
Toronto, ON · Montreal, Québec
Full-time
As an Associate Director, Retail Analytics, you will lead strategic client engagements across a portfolio of retail accounts while helping to develop a team of client-facing associates. You…
Added 9 days ago
Culinary Specialist 12-18 Month Contract
Sysco
Vancouver, BC · Sysco Vancouver
Full-time
…Care Spending and Wellness Accounts • Short-Term and Long-Term Disability • Life Insurance • Voluntary Optional Insurance • Parental Leave Plan • Company Pension Plan • Group RRSP & TFSA •…
Added 1 day ago
Associate Project Director, for COWI in North America
COWI
Toronto, ON
Full-time
Associate Project Director – Tunnels and Underground Infrastructure
Added 1 day ago
Associate Director Marketing Oncology
Eli Lilly and Company
ON · Ontario, Canada
Full-time
Associate Director, Oncology Marketing – Solid Tumors
Added 1 day ago
Associate Director Marketing Oncology
Eli Lilly and Company
Toronto, ON
Full-time
Associate Director, Oncology Marketing – Solid Tumors
Added 2 days ago
Associate Director Administration
McGill University
Brown Student Serv.
Full-time
…students, including health, mental health, financial, career, disability accommodation, religious and spiritual life, transition to and from university, as well as services specific to…
Added 2 days ago
Manager, After-Hours Operations
Kensington Health
Toronto, ON
Part-time
…communicated via shift report to the applicable leaders (e.g., Associate Directors of Care, Director of Care,…

Coach

Sales Associate III

Calgary, AB, Canada

Pay: $15.50-$20.00
Job type: Part-time
Apply by: Oct 19, 2026
Posting language: English
Posted: Sep 19, 2026

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Original job description

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last - for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations. This role blends luxury‑retail service, omni‑channel selling, and team collaboration to drive brand loyalty and revenue.

Key Responsibilities

Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
Build lasting client relationships through personalized styling, product expertise, and fashion advice.
Drive sales through cross-selling, upselling, and tailored recommendations.
Utilize mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases.
Develop and execute personal sales plans; meet or exceed individual and team KPIs.
Source new customers, maintain relationships, and follow up to close sales.
Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs.
Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards.
Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures.
Process transactions efficiently (purchases, returns, exchanges, online pickups).
Support inventory cycles: receive shipments, stock shelves, and manage product movement.
Assist teammates in functional areas as required.
Foster a collaborative, trust-based environment; encourage team performance.
Participate in brand initiatives, training programs, and inclusion activities.
Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor.

Required Qualifications

1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors. A combination of education and experience will be considered
Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie-talkie use, ability to read price/release sheets.
Strong English proficiency.
Luxury retail background, social media savvy, experience with live-stream shopping or video demos, clienteling and data acquisition skills. (Preferred)
Ability to work in a fast-paced environment,
Strong English language proficiency. (for EU)

Schedule: Ability to work a flexible schedule to meet business needs - including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays).  

Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Our Competencies for All Employees

Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.

Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.

Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Coach. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Base Pay Range

$15.50-$20.00

Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of Canada Corporate Compensation & Benefits.

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More about this job

Responsibilities

The Sales Associate acts as a brand ambassador to deliver personalized shopping experiences and drive sales through expert product knowledge and clienteling. They are also responsible for daily store operations, including inventory management, visual merchandising, and transaction processing.

Requirements

Candidates must have at least one year of sales experience, preferably in luxury retail, and possess strong English proficiency. The role requires the ability to work a flexible schedule and perform physical tasks such as lifting up to 50 lbs.

Skills

Sales
Customer service
Clienteling
Product expertise
Cross-selling
Upselling
Visual merchandising
Inventory management
POS operation
Social selling
Communication
Fashion styling
Data acquisition
Team collaboration
Problem solving

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k)
Paid paternity leave
Paid maternity leave
Commuter benefits
Disability insurance
Tuition assistance

Visa sponsorship

Not detected in the job text

Keywords

Luxury retail
Sales associate
Brand ambassador
Clienteling
POS
Visual merchandising
Inventory processing
KPIs
Cross-selling
Upselling
Social selling
Fashion house
Customer focus
Retail operations
Asset protection
Mobile POS
Live-stream shopping
Data acquisition
Tapestry
Coach

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