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Added 11 mins ago
HR and Administrative Assistant
University of British Columbia
Vancouver, BC · UBCV | Biological Sciences Building (BIOL)
$4,594 to $4,827 CAD / month
Full-time
Reports directly to the Manager, Support Services and Faculty Initiatives for day-to-day supervision and Director, Administration and Operations for all administrative matters. Works…
Added 11 mins ago
General Manager ( Temporary 12-18 Month Contract - Maternity Leave)
Avolta
Calgary, AB
Ensures on-boarding and off-boarding of all restaurant associates, to include all activities related to compliance with proper badging requirements, orientation, OJT, and other company…
Added 1 hour ago
Associate Director, Asset Services
Cushman & Wakefield
Toronto, ON
Full-time
The Associate Director role is responsible for the regional oversight of a regional or national portfolio comprised of retail, office and industrial assets. This position will have a number…
Added 1 hour ago
Associate Director, Platform Enablement
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Toronto, ON
Full-time
Partner with Risk and Compliance teams on design reviews and control validation
Added 2 hours ago
Associate Director, Roynat Capital, Commercial Banking, Hospitality - Montreal
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Montreal, QC
The Associate Director contributes to the overall success of the National Hospitality team and is responsible for creating business development opportunities and cultivate a business…
Added 2 hours ago
WEB MANAGER (BAND LEVEL 9)
Memorial University, Newfoundland and Labrador
St. John's, NL
$67,414 to $91,929 CAD / year
Full-time
Reporting to the Associate Director (Marketing), the Web Manager provides strategic and operational leadership for Memorial's web presence, including www.mun.ca and its subsites. The Web…
Added 2 hours ago
Security Communications Coordinator
The University of British Columbia
Kelowna, BC
$7,158.42 to $10,292.25 CAD / month
Full-time
Provides field oversight during patrols and incident responses to ensure compliance with contracts, best practices, and completion of assigned duties.
Added 4 hours ago
Event Audio Visual Technician- Part Time- Kelowna, BC
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Kelowna, BC
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…This position reports to an Operations Manager, Operations Director or Director, Event…
Added 4 hours ago
Event Audio Visual Technicians- Part time, Full-Time Edmonton Alberta
Encore Canada
AB · Edmonton, AB
Full-time · Part-time
…This position reports to an Operations Manager, Operations Director or Director, Event…
Added 5 hours ago
Security Communications Coordinator
University of British Columbia
Kelowna, BC · UBCO | Campus Administration Building (ADM)
$7,158.42 to $10,292.25 CAD / month
Full-time
· Provides field oversight during patrols and incident responses to ensure compliance with contracts, best practices, and completion of assigned duties.
Added 6 hours ago
Associate Director, Platform Enablement
RBC
Toronto, ON
Full-time
Partner with Risk and Compliance teams on design reviews and control validation
Added 6 hours ago
Research Associate II
University of Ottawa
Ottawa, ON · Simard Hall
Full-time
…interdisciplinary Arctic research portfolio. Reporting to Lab Director Jackie Dawson, you’ll oversee major projects on climate change, sea ice, shipping and northern communities; supervise…
Added 6 hours ago
Senior Research Associate
University of Ottawa
Ottawa, ON · Hamelin Hall
Full-time
…interdisciplinary Arctic research portfolio. Reporting to Lab Director Jackie Dawson, you’ll oversee major projects on climate change, sea ice, shipping and northern communities; supervise…
Added 16 hours ago
Sales Support Associate I
Coach
Burnaby, BC
Full-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 18 hours ago
Program Coordinator, UCalgary Continuing Education
University of Calgary
Calgary, AB
Full-time
This position reports to the Associate Director, Program Operations and Services and will work closely with Program Managers, Student Services, and other Program Coordinators in a…
Added 18 hours ago
Specialist, Professional Growth and Management
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Other
The Specialist, Professional Growth & Management (PG&M) supports the Director, Professional Resources in overseeing and administering all aspects of student and associate recruitment, as…
Added 21 hours ago
Warehouse Manager
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…control, while driving operational excellence, ensuring safety compliance, and maximizing…
Added 22 hours ago
Event Audio Visual Technicians- Part time, Full-Time Edmonton Alberta
Encore Global
Edmonton, AB
Full-time · Part-time
…This position reports to an Operations Manager, Operations Director or Director, Event…
Added 22 hours ago
Event Audio Visual Technician- Part Time- Kelowna, BC
Encore Global
Kelowna, BC
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…This position reports to an Operations Manager, Operations Director or Director, Event…
Added 22 hours ago
Associate, Credit Management - Corporate Client Group
Royal Bank of Canada
Calgary, AB
Full-time
…have strong written and verbal communication skills? As an Associate, you will assist with the management of the portfolio of Corporate Client Group (CCG) Borrowers. This is a middle office…
Added 23 hours ago
Associate, Credit Management - Corporate Client Group
RBC
Calgary, AB
Full-time
…have strong written and verbal communication skills? As an Associate, you will assist with the management of the portfolio of Corporate Client Group (CCG) Borrowers. This is a middle office…
Added 23 hours ago
Regional Medical Director
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Calgary, AB · Greater Calgary Metropolitan Area
$180,000 to $200,000 CAD / year
Full-time
We are seeking an experienced Regional Medical Director to join our client's team located in Calgary, Alberta. The Regional Medical Director provides medical leadership across a network of…
Added 1 day ago
Lead Buyer
McGill University
Sherbrooke, QC
Full-time
Actively seek and analyze client feedback, and implement improvements to personal or procurement approaches ; escalate issues as appropriate to the Senior Advisor or Associate Director.
Added 1 day ago
Dental Assistant
McGill University
Montreal, QC
Full-time
…students. Prepares and sets up instruments and materials. Ensures compliance with infection control. Schedules appointments. Compile reports. Ensures maintenance and supply of equipment and…
Added 1 day ago
Finance Officer
McGill University
Brown Student Serv.
Full-time
Reporting directly to the Associate Director Administration, the Finance Officer is responsible for the overall financial management of the Student Services organization, comprised of 7…

Coach

Sales Support Associate I

Burnaby, BC, Canada

Pay: $17.60-$22.00
Job type: Full-time
Apply by: Oct 24, 2026
Posting language: English
Posted: Sep 24, 2026

Apply About employer

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Original job description

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last - for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this role.

Key Responsibilities

Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
Serve as a brand ambassador internally and in the local market; support social media engagement.
Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
Suggest add-on products, promote gift cards, and capture customer information where permitted.
Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
Manage stock levels, replenish sales floor, and execute visual merchandising updates.
Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Requirements

1+ of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment. A combination of education and experience will be considered
Possesses current knowledge of fashion trends and competition in the marketplace.
Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
Strong attention to detail and organizational skills.
Ability to multitask in a fast-paced environment.
Excellent communication and customer service skills.
Ability to work in a fast-paced environment,
Strong English language proficiency. (for EU)

Schedule: Ability to work a flexible schedule to meet business needs - including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays).  

Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Our Competencies for All Employees

Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.

Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.

Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Coach. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Base Pay Range

$17.60-$22.00

Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of Canada Corporate Compensation & Benefits.

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More about this job

Responsibilities

Welcome and assist customers with personalized service, operate the point-of-sale system accurately, and support sales through add-on recommendations and gift card promotion. Process shipments and inventory, replenish and merchandise the sales floor, maintain store standards, and follow cash-handling and loss-prevention policies.

Requirements

Requires at least one year of retail experience, preferably in a luxury service environment, along with fashion-market awareness, basic computer and register skills, and strong customer service and communication abilities. Candidates should be organized, detail-oriented, able to multitask in a fast-paced setting, available for a flexible schedule, proficient in English, and able to meet the stated physical demands.

Skills

Customer Service
Point-of-Sale Operation
Cash Handling
Retail Sales
Upselling
Inventory Management
Shipment Processing
Stockroom Organization
Visual Merchandising
Loss Prevention
Communication
Organization
Attention to Detail
Multitasking
Fashion Trend Awareness
Basic Computer Skills

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Parental Leave
Commuter Benefits
Disability Insurance
Tuition Assistance

Visa sponsorship

Not detected in the job text

Keywords

Retail
Luxury Retail
Customer Service
Point-of-Sale System
Mobile POS
Cash Handling
Gift Cards
Customer Information Capture
Shipment Processing
Inventory Management
Stock Transfers
Stockroom
Replenishment
Visual Merchandising
Loss Prevention
Fashion Trends
Cash Register
iPad
Laptop
Internet
Walkie-Talkie
Price Sheets
Product Release Sheets
Social Media Engagement
Flexible Scheduling

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