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Added 5 mins ago
Assistant Manager - Etobicoke SmartCentre
Old Navy
Toronto, ON · Etobicoke, ON
Full-time
Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
Added 5 mins ago
Seasonal Retail Sales Associate (Early Morning) - Park Royal S/C
Banana Republic
BC · West Vancouver, BC
Part-time
Support sales floor, fitting room, cash wrap, back of house, as required.
Added 4 hours ago
PT Retail Sales Position in the Winnipeg Airport.
Paradies Lagardère
Winnipeg, MB
Part-time
A Sales Associate is responsible for daily execution of the Mission Statement, which includes providing First Class Service to both internal and external customers. The Sales Associate may…
Added 6 hours ago
Overnight Freight Associate Full-Time - 7170 Lethbridge
The Home Depot Canada
Lethbridge, AB
Full-time
Freight Team Associates are responsible for stocking merchandise, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required…
Added 7 hours ago
Overnight Associate
Walmart Canada
Brandon, MB
Full-time
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…
Added 7 hours ago
(CAN) General Merchandise Associate
Walmart Canada
Yellowknife, NT
Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 7 hours ago
PT (CAN) Stock Unloader Associate
Walmart Canada
Brooks, AB
Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 7 hours ago
(CAN) General Merchandise Team Lead
Walmart Canada
Alexis Whitecourt 232, AB · Whitecourt, AB
Full-time
Added 7 hours ago
(CAN) Stock Unloader Associate
Walmart Canada
AB · Edmonton, AB
Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 7 hours ago
(CAN) Stock Unloader Associate
Walmart Canada
AB · Edmonton, AB
Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 7 hours ago
(CAN) Stock Unloader Associate
Walmart Canada
AB · Edmonton, AB
Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 7 hours ago
(CAN) Fashion Associate
Walmart Canada
AB · Edmonton, AB
Full-time
Position Summary...Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that…
Added 7 hours ago
(CAN) General Merchandise Associate
Walmart Canada
AB · Edmonton, AB
Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 7 hours ago
(CAN) Associé, produits consommables
Walmart Canada
Magog, QC
Full-time
Position Summary...Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service…
Added 7 hours ago
(CAN) Overnight Associate
Walmart Canada
Toronto, ON · Scarborough, ON
Contract
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…
Added 7 hours ago
Stock Unloader Associate
Walmart Canada
Coquitlam, BC
Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 7 hours ago
(CAN) Stock Unloader Associate
Walmart Canada
Langley (District), BC · Langley, BC
Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 7 hours ago
customer service associate
Dollar Tree Stores
Cold Lake, AB
Part-time
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
Added 8 hours ago
GARAGE - Seasonal Sales Associate - Sevenoaks Shopping Centre
Groupe Dynamite, Inc Garage
Abbotsford, BC
Part-time
Reporting to the Store Manager, you’ll be the face of our brand. As a Seasonal Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in…
Added 8 hours ago
Assistant Store Manager (Temporary 7 months) - Prince Street Plaza
Jobbe
Sydney Indian Reserve No. 28A, NS · Sydney, NS
Full-time
Team Support & Coaching: Inspire and develop a high-performing team in a positive environment. Maintain an active presence on the sales floor to guide and motivate.
Added 8 hours ago
Fashion Associate (Part time) - Reitmans
Jobbe
Dartmouth, NS
Part-time
Maintain a clean, organized, and visually appealing sales floor.
Added 9 hours ago
GARAGE - Seasonal Sales Associate - Sevenoaks Shopping Centre
Groupe Dynamite
Abbotsford, BC
Temporary
Reporting to the Store Manager, you’ll be the face of our brand. As a Seasonal Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in…
Added 9 hours ago
Sales Associate - Crosstown Chrysler Dodge Jeep Ram
AutoCanada Inc.
Edmonton, AB
$100,000 to $150,000 CAD / year
Full-time
Greet and assist customers entering the showroom floor, presenting a professional environment that supports automotive sales while ensuring customer satisfaction
Added 9 hours ago
Thrift Store Donations & Retail Associate - Casual
Kelowna Women's Shelter
Kelowna, BC
Full-time
As a Donations & Retail Sales Associate, you will support the effective daily operations of the Thrift Store by ensuring a positive, organized, and service-focused environment. This role is…
Added 9 hours ago
Fashion Associate (Part time) - Avalon Mall
RCL - Reitmans Canada Ltd/Ltée
St. John's, NL
Part-time
Maintain a clean, organized, and visually appealing sales floor.

Coach

Sales Support Associate I

Burnaby, BC, Canada

Pay: $17.60-$22.00
Job type: Full-time
Apply by: Oct 24, 2026
Posting language: English
Posted: Sep 24, 2026

Apply About employer

Applications open in a new tab.

Original job description

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last - for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this role.

Key Responsibilities

Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
Serve as a brand ambassador internally and in the local market; support social media engagement.
Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
Suggest add-on products, promote gift cards, and capture customer information where permitted.
Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
Manage stock levels, replenish sales floor, and execute visual merchandising updates.
Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Requirements

1+ of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment. A combination of education and experience will be considered
Possesses current knowledge of fashion trends and competition in the marketplace.
Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
Strong attention to detail and organizational skills.
Ability to multitask in a fast-paced environment.
Excellent communication and customer service skills.
Ability to work in a fast-paced environment,
Strong English language proficiency. (for EU)

Schedule: Ability to work a flexible schedule to meet business needs - including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays).  

Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Our Competencies for All Employees

Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.

Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.

Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Coach. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Base Pay Range

$17.60-$22.00

Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of Canada Corporate Compensation & Benefits.

Apply About employer

More about this job

Responsibilities

Welcome and assist customers with personalized service, operate the point-of-sale system accurately, and support sales through add-on recommendations and gift card promotion. Process shipments and inventory, replenish and merchandise the sales floor, maintain store standards, and follow cash-handling and loss-prevention policies.

Requirements

Requires at least one year of retail experience, preferably in a luxury service environment, along with fashion-market awareness, basic computer and register skills, and strong customer service and communication abilities. Candidates should be organized, detail-oriented, able to multitask in a fast-paced setting, available for a flexible schedule, proficient in English, and able to meet the stated physical demands.

Skills

Customer Service
Point-of-Sale Operation
Cash Handling
Retail Sales
Upselling
Inventory Management
Shipment Processing
Stockroom Organization
Visual Merchandising
Loss Prevention
Communication
Organization
Attention to Detail
Multitasking
Fashion Trend Awareness
Basic Computer Skills

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Parental Leave
Commuter Benefits
Disability Insurance
Tuition Assistance

Visa sponsorship

Not detected in the job text

Keywords

Retail
Luxury Retail
Customer Service
Point-of-Sale System
Mobile POS
Cash Handling
Gift Cards
Customer Information Capture
Shipment Processing
Inventory Management
Stock Transfers
Stockroom
Replenishment
Visual Merchandising
Loss Prevention
Fashion Trends
Cash Register
iPad
Laptop
Internet
Walkie-Talkie
Price Sheets
Product Release Sheets
Social Media Engagement
Flexible Scheduling

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