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Added 7 mins ago
DC Associate Driver - Inbound 1st Shift (Tier 2)
H&M Group
Ajax, ON
Full-time
As a DC Associate order picker Driver, you will support the team in delivering efficient and smooth service with excellent garment care to our customers, following our best practice and…
Added 7 mins ago
DC Associate Driver - Outbound 1st & 2nd shift Flexibility (Tier 1)
H&M Group
Ajax, ON
Full-time
As a DC Associate order picker Driver, you will support the team in delivering efficient and smooth service with excellent garment care to our customers, following our best practice and…
Added 20 mins ago
Manager, Regulatory Affairs
Alexion Pharmaceuticals, Inc.
Mississauga, ON
Full-time
…activities for the assigned product portfolios. Supporting the Associate Director, Country Regulatory Lead, the Regulatory Affairs Manager will lead/contribute to the development and…
Added 1 hour ago
Administrator, Accounts Payable (3 Month Contract)
Recipe Unlimited
Vaughan, ON
…Burger’s Priest, Blanco Cantina and Añejo. With this diverse portfolio of restaurants our Home Office Teammates have the opportunity to work on a wide variety of some of the most popular,…
Added 1 hour ago
Sales Support Associate I
Coach
Edmonton, AB
Full-time
Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.
Added 1 hour ago
Senior Manager, Forecasting
AstraZeneca
Mississauga, ON · Canada - Mississauga
Full-time
The Forecasting Senior Manager, Oncology leads the US forecasting process for one of the key brands in the US Oncology portfolio. As a thought partner to the business, the Senior Manager…
Added 2 hours ago
Associate Investment Advisor
Manulife Wealth
Montreal, QC · Greater Montreal Metropolitan Area
Full-time
…families, offering specialized investment counselling and access to portfolio management, financial planning, insurance, and tax and estate…
Added 4 hours ago
Territory Manager, On-Premise - Montréal South (United Division)
Breakthru Beverage Group
Montreal, QC
Full-time
Are you a current Associate? To be considered, you must submit your application through the internal Career Portal (Jobs Hub). Click here to access.
Added 4 hours ago
Associate Analyst, BP Controls Input
Canadian Tire Corporation
Toronto, ON
Full-time
Validate AVP/DPM variance explanations against GL, Planview, forecasts, and budget trackers; build executive presentations by portfolio.
Added 4 hours ago
Account Executive - Eastern Canada
Minitab
Toronto, ON
Our portfolio allows you to meet customers where they are today and expand alongside their evolving needs, creating long-term customer value and repeatable sales success.
Added 5 hours ago
17877- Implementation Specialist - Canada
Vensure Employer Solutions
Quebec, QC
Up to $71,760 USD / year
Full-time
…HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company…
Added 5 hours ago
17877- Implementation Specialist - Canada
Distro
Quebec, QC
Full-time
…HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company…
Added 6 hours ago
Implementation Specialist - Canada
Vensure Employer Solutions
Westmount, QC
…HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company…
Added 9 hours ago
Principal Analyst, Power Markets – Long-Term Forecasting - 26150DD
Enverus
Calgary, AB
Full-time
Mentor the associate on the regional forecast they own.
Added 13 hours ago
Sales Associate III-7
Coach
Richmond, BC
Part-time
Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.
Added 14 hours ago
Sales Support Associate III-2
Coach
Richmond, BC
Part-time
Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.
Added 15 hours ago
Leasing Manager
Centurion Associates Inc
AB · Edmonton, AB
Full-time
Centurion Asset Management Inc. is a recognized leader in the Investment and Property Management industries. Providing quality investments and housing for all its clients, our experienced…
Added 15 hours ago
Educator
Greenwood Shalom Tutoring Zone and Summer Enrichment
Dorchester, ON
Full-time
Uses positive and effective methods of behavior management that stress teaching, not punishment.
Added 18 hours ago
Bilingual Logistics Care Specialist
Hilti Canada
Oakville, ON
Full-time
Solid knowledge of related business processes (i.e., Product Portfolio Management)
Added 18 hours ago
Enrolment Services Advisor
The University of British Columbia
Vancouver, BC
$7,158.42 to $10,292.25 CAD / month
Full-time
The ESA reports to the Associate Director, Enrolment Services. The ESA works closely with AESAs, other ESAs and academic and student affairs professionals at the University, including other…
Added 18 hours ago
Enrolment Services Advisor
The University of British Columbia
Vancouver, BC
$7,158.42 to $10,292.25 CAD / month
Full-time
The ESA reports to the Associate Director, Enrolment Services. The ESA works closely with AESAs, other ESAs and academic and student affairs professionals at the University, including other…
Added 18 hours ago
Financial Analyst
The University of British Columbia
Vancouver, BC
$7,158.42 to $10,292.25 CAD / month
Full-time
Student Financial Support | Student Financial Management | Enrolment Services
Added 18 hours ago
Associate
RBC Dominion Securities
Vancouver, BC
Full-time
…successful and growing Private Client & Institutional Wealth Management team. This role spans client onboarding and servicing, RBC DS applications, business development support, and…
Added 18 hours ago
Financial Analyst
University of British Columbia
Vancouver, BC · UBCV | Brock Hall (BRCK)
$7,158.42 to $10,292.25 CAD / month
Full-time
Student Financial Support | Student Financial Management | Enrolment Services
Added 19 hours ago
Associate Director, Artificial Intelligence
Thompson Rivers University
Kamloops, BC
Full-time
The Associate Director, AI & Automation leads the implementation of artificial intelligence and process automation adoption for Thompson Rivers University. Reporting to the CIO and serving…

Coach

Sales Support Associate I

Edmonton, AB, Canada

Pay: $15.50-$20.00
Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

Apply About employer

Applications open in a new tab.

Original job description

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last - for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this role.

Key Responsibilities

Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
Serve as a brand ambassador internally and in the local market; support social media engagement.
Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
Suggest add-on products, promote gift cards, and capture customer information where permitted.
Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
Manage stock levels, replenish sales floor, and execute visual merchandising updates.
Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Requirements

1+ of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment. A combination of education and experience will be considered
Possesses current knowledge of fashion trends and competition in the marketplace.
Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
Strong attention to detail and organizational skills.
Ability to multitask in a fast-paced environment.
Excellent communication and customer service skills.
Ability to work in a fast-paced environment,
Strong English language proficiency. (for EU)

Schedule: Ability to work a flexible schedule to meet business needs - including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays).  

Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Our Competencies for All Employees

Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.

Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.

Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Coach. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Base Pay Range

$15.50-$20.00

Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of Canada Corporate Compensation & Benefits.

Apply About employer

More about this job

Responsibilities

Welcome and assist customers, operate the point-of-sale system, handle transactions, and support sales through product recommendations and customer information capture. Process shipments and inventory, replenish and merchandise the sales floor, maintain store standards, and follow loss prevention policies.

Requirements

At least one year of retail experience is preferred, along with customer service skills, fashion trend awareness, and familiarity with cash registers and basic computer devices. Candidates should be organized, detail-oriented, able to multitask in a fast-paced environment, available for a flexible schedule, and able to meet the stated physical demands.

Skills

Customer Service
Sales Support
Point-of-Sale Operation
Cash Handling
Inventory Management
Shipment Processing
Stock Replenishment
Visual Merchandising
Loss Prevention
Organization
Attention to Detail
Communication
Multitasking
Fashion Trend Awareness
Basic Computer Skills
Teamwork

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Parental Leave
Commuter Benefits
Disability Insurance
Tuition Assistance

Visa sponsorship

Not detected in the job text

Keywords

Retail
Luxury Retail
Customer Service
Sales Support
Point-of-Sale System
Cash Handling
Mobile POS
iPad
Laptop
Internet
Walkie-Talkie
Shipment Processing
Inventory Management
Stockroom Organization
Stock Replenishment
Visual Merchandising
Gift Cards
Customer Information Capture
Social Media Engagement
Loss Prevention
Fashion Trends
Price Sheets
Product Release Sheets
Housekeeping
Flexible Scheduling

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