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Added 1 hour ago
Director, Experiential Production
Momentum Worldwide
Toronto, ON
Full-time
The salary range for this position is $90,000 to $100,000. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for…
Added 1 hour ago
Visual Designer - EA SPORTS™ UFC
Electronic Arts
Vancouver, BC
…(3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for…
Added 1 hour ago
UI / Frontend Technical Artist - EA Sports NHL
Electronic Arts
Vancouver, BC
…world-class user interfaces. Reporting to the Technical Art Director, you will bridge the gap between creative vision and technical execution, supporting the delivery of frontend features…
Added 1 hour ago
Technical Artist - EA SPORTS™ NHL
Electronic Arts
Vancouver, BC
…deliver world-class experiences. Reporting to the Technical Art Director you'll be responsible for helping drive quality at scale, owning runtime performance and optimization across…
Added 1 hour ago
Technical Artist - EA SPORTS™ UFC
Electronic Arts
Vancouver, BC
…deliver world-class experiences. Reporting to the Technical Art Director you'll be responsible for helping drive quality at scale, owning runtime performance and optimization across…
Added 1 hour ago
Senior VFX Artist (Apex Legends)
Electronic Arts
Vancouver, BC
…and seasonal moments to life - reporting to the Senior VFX Director and collaborating closely with Art, Design, Animation, and Engineering to raise the visual quality bar across the game.…
Added 1 hour ago
Senior Software Engineering Manager - EA SPORTS™ UFC
Electronic Arts
Vancouver, BC
You will work in a hybrid model, 3 days a week out of our EAV Studio in Burnaby, British Columbia (Tuesday to Thursday) and will report to the Technical Director.
Added 1 hour ago
Senior Software Engineer - Generalist (Foundations) (Apex Legends)
Electronic Arts
Vancouver, BC
As a Senior Software Engineer, Engine Systems, you will report to Principal Technical Director and build the foundational technology that powers Apex Legends. You will design and maintain…
Added 1 hour ago
Senior Software Engineer - Generalist (Foundations) (Apex Legends)
Electronic Arts
Vancouver, BC
As a Senior Software Engineer, Engine Systems, you will report to Principal Technical Director and build the foundational technology that powers Apex Legends. You will design and maintain…
Added 1 hour ago
Senior Manager, Game Capture
Electronic Arts
Vancouver, BC
Reporting to the Director of Production, the Senior Manager, Game Capture leads the strategy, execution, and evolution of gameplay capture across EA's portfolio. You will manage a team…
Added 1 hour ago
Senior Director, Creative – EA SPORTS FC
Electronic Arts
Vancouver, BC
EA SPORTS FC is building the future of football fandom. As Senior Director, Creative, you will lead the development of world-class creative platforms, campaigns, content, and brand…
Added 1 hour ago
Senior Game Designer - EA SPORTS™ NHL
Electronic Arts
Vancouver, BC
As a Senior Game Designer on the development team, you will report to the Game Design Director and manage a pod of designers to deliver high-quality experiences across defined areas of the…
Added 1 hour ago
Senior Art & Design Career Manager - EA SPORTS™ UFC
Electronic Arts
Vancouver, BC
Reporting to the Senior Creative Director, the Senior Art & Design Career Manager (CM) is a high-level organizational leader responsible for the long-term career progression, discipline…
Added 1 hour ago
Production Director
Electronic Arts
AB · Montreal, QC · Vancouver, BC
We are looking for a Production Director with a passion for the Mass Effect universe to serve as a high-impact leader on our next Mass Effect title. You will partner closely with creative…
Added 1 hour ago
Line Producer - EA SPORTS™ FC
Electronic Arts
Vancouver, BC
…achieve business goals in partnership with the Game Design Director. You will be responsible for directing execution of the strategy in partnership with the Lead Development Director and…
Added 1 hour ago
Lead Software Engineer - EA SPORTS™ NHL
Electronic Arts
Vancouver, BC
…multiple platforms, partnering directly with the Development Director and Producer to guide team execution and foster a collaborative team culture. Working alongside designers, artists, and…
Added 1 hour ago
Lead Producer - EA SPORTS™ FC
Electronic Arts
Vancouver, BC
…successful execution. You will report directly to the Production Director of FC Premium…
Added 1 hour ago
Lead Animation Engineer (Apex Legends)
Electronic Arts
Vancouver, BC
Partner with tech art, rigging, and the animation director to realize their vision.
Added 1 hour ago
Gameplay Software Engineer - EA SPORTS™ FC
Electronic Arts
Vancouver, BC
…implemented by the SEs. You will report into the Development Director of…
Added 1 hour ago
Gameplay Designer - EA SPORTS™ FC
Electronic Arts
Vancouver, BC
…(3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for…
Added 1 hour ago
Director of Global Communications - Apex Legends
Electronic Arts
Vancouver, BC
As Director, Global Communications, you will own the integrated communications strategy across the Apex global franchise. Reporting to the VP of Global Marketing at Respawn, you will shape…
Added 1 hour ago
Experience Designer (UX) - EA SPORTS™ NHL
Electronic Arts
Vancouver, BC
You will report to the Associate UX Director. We collaborate with all disciplines to create high-quality experiences that promote player engagement and strengthen the visual identity of EA…
Added 1 hour ago
Development Manager - EA SPORTS™ UFC
Electronic Arts
Vancouver, BC
Reporting to a Development Director, a Development Manager (DM) ensures the game feature delivery is on time and within budget. This DM will support and oversee the project schedule and…
Added 1 hour ago
Development Manager - EA Sports FC
Electronic Arts
Vancouver, BC
Reporting to a Development Director, a Development Manager (DM) within the art team ensures the delivery of game features and assets is on time and within budget. You as the DM will oversee…
Added 1 hour ago
Development Manager - EA Sports FC
Electronic Arts
Vancouver, BC
Reporting to a Development Director, a Development Manager (DM) within the art team ensures the delivery of game features and assets is on time and within budget. You as the DM will oversee…

Coach

Sales Support Associate II-4

Richmond, BC, Canada

Pay: $18.25-$21.50
Job type: Part-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 1, 2026

Apply About employer

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Original job description

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last - for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this role.

Key Responsibilities

Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
Serve as a brand ambassador internally and in the local market; support social media engagement.
Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
Suggest add-on products, promote gift cards, and capture customer information where permitted.
Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
Manage stock levels, replenish sales floor, and execute visual merchandising updates.
Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Requirements

1+ of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment. A combination of education and experience will be considered
Possesses current knowledge of fashion trends and competition in the marketplace.
Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
Strong attention to detail and organizational skills.
Ability to multitask in a fast-paced environment.
Excellent communication and customer service skills.
Ability to work in a fast-paced environment,
Strong English language proficiency. (for EU)

Schedule: Ability to work a flexible schedule to meet business needs - including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays).  

Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Our Competencies for All Employees

Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.

Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.

Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Coach. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Base Pay Range

$18.25-$21.50

Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of Canada Corporate Compensation & Benefits.

Apply About employer

More about this job

Responsibilities

Welcome and assist customers, provide personalized service, operate the point-of-sale system accurately, and support sales through add-on recommendations and customer information capture. Process shipments and inventory, replenish and merchandise the sales floor, maintain store and stockroom standards, and follow loss-prevention policies.

Requirements

Requires at least one year of retail experience, preferably in luxury retail, along with fashion-market awareness, customer-service and communication skills, and attention to detail. Candidates should be comfortable with POS and basic computer tools, able to multitask and work a flexible schedule, and able to lift and maneuver items as required.

Skills

Customer Service
Retail Sales
Point-of-Sale Operations
Cash Handling
Inventory Management
Shipment Processing
Stockroom Organization
Visual Merchandising
Product Replenishment
Upselling
Customer Relationship Building
Loss Prevention
Communication
Organization
Multitasking
Basic Computer Skills

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Parental Leave
Commuter Benefits
Disability Insurance
Tuition Assistance

Visa sponsorship

Not detected in the job text

Keywords

Retail
Luxury Retail
Customer Service
Sales Support
Point-of-Sale System
Cash Handling
Mobile POS
iPad
Laptop
Internet
Walkie-Talkie
Fashion Trends
Add-On Sales
Gift Cards
Customer Information
Shipment Processing
Inventory Management
Stockroom
Product Replenishment
Visual Merchandising
Loss Prevention
Housekeeping
Flexible Scheduling
Peak Season
Social Media Engagement

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