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Added 2 mins ago
Associate Director, Experiential Education
Brock University
St. Catharines, ON · Main Campus (Employees)
Full-time
Reporting to the Director, Co-op, Career, & Experiential Education, the Associate Director, Experiential Education works in partnership to translate CCEE's strategic direction into…
Added 5 hours ago
Senior Director, News and University Affairs
The University of British Columbia
Vancouver, BC
$13,531.92 to $20,284.5 CAD / month
Full-time
The University of British Columbia is seeking an experienced and strategic communications leader to serve as the Senior Director, News and University Affairs.
Added 5 hours ago
Senior Director, News and University Affairs
University of British Columbia
Vancouver, BC · UBCV | Cecil Green Park House (CGPH)
$13,531.92 to $20,284.5 CAD / month
Full-time
The University of British Columbia is seeking an experienced and strategic communications leader to serve as the Senior Director, News and University Affairs.
Added 7 hours ago
Sales Support Associate II-6
Coach
Richmond, BC
Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 7 hours ago
Sales Support Associate II-4
Coach
Richmond, BC
Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 9 hours ago
Senior Lead, Environmental Data Management
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Sparwood, BC
$123,000 to $145,000 CAD / year
Full-time
EVR is proud to be part of the Glencore Group, contributing to a global portfolio of operations with a history that dates back more than 100 years in Canada.
Added 9 hours ago
Director - Global Procurement, Store Development & Facilities
lululemon
Vancouver, BC
Full-time
The Director, Facilities & Store Development Procurement supports stakeholders across key corporate, retail and design business areas in meeting their business goals and objectives. In…
Added 9 hours ago
Relationship Manager
Canadian Dealer Lease Services Inc
Toronto, ON
Full-time
…Through strong industry partnerships and a rapidly growing portfolio, we deliver integrated, scalable leasing solutions across…
Added 9 hours ago
Director of Lodging
Red Mountain Resort
Rossland, BC
$75,000 to $85,000 CAD / year
The Director of Lodging leads the operation, financial performance, and growth of RED Property Management (RPM). The role carries full accountability for RPM’s P&L, lodging operations,…
Added 10 hours ago
Director, Merchandising Optimization and Execution
RONA
Boucherville, QC
Full-time
RONA is seeking a Director, Merchandising Enablement and Execution, who will lead the governance, performance, continuous improvement, and evolution of key merchandising planning and…
Added 11 hours ago
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
Full-time
…governance of the EPIC system within the Diagnostic Imaging portfolio. The Integrated Manager will act as a key liaison between clinical operations and the shared EPIC platform, championing…
Added 11 hours ago
Finance Manager
Clarity Recruitment
ON · Peel, ON
$130,000 to $145,000 CAD / year
Full-time
This is a backfill on the Commercial Finance team, reporting to the Finance Director, Commercial Finance. The role is the financial counterweight to the Canadian sales organization: it owns…
Added 12 hours ago
AVP, Strategic Programs, Innovation, Insights and Regulatory Operations
Sun Life Québec
Montreal, QC
Full-time
The AVP, Strategic Programs, Innovation, Insights & Regulatory Operations provides executive leadership across Strategic Initiatives & Innovation, Data & Insights, Registration & Licensing,…
Added 12 hours ago
Director, Product Line Management
Teledyne Technologies Incorporated
Calgary, AB · Greater Calgary Metropolitan Area
Full-time
At Teledyne Interconnect Solutions, we're looking for a strategic and results-driven Director of Product Line Management- Connectors to lead the vision, strategy, and lifecycle of a…
Added 13 hours ago
Human Resources Manager
The Staffing Alternative
Mississauga, ON
Full-time
We are seeking an experienced Human Resources Manager to join a growing organization in Ontario. Reporting to the Director of Human Resources, this position will serve as a key operational…
Added 13 hours ago
Reporting & Analysis Manager (Financial Services)
Leons Furniture Limited
Edmonton, AB
Full-time
Today, LFL Group is a proudly Canadian organization with a portfolio of trusted retail brands and businesses, including Leon’s Furniture, The Brick, Appliance Canada, TransGlobal,…
Added 13 hours ago
Sales Associate II
Coach
Halton Hills, ON
Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 13 hours ago
Sales Associate II
Coach
Halton Hills, ON
Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 13 hours ago
Sales Associate II
Coach
Halton Hills, ON
Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 13 hours ago
Cashier II
Coach
Halton Hills, ON
Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 14 hours ago
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Added 15 hours ago
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Analyze sales, revenue, and product portfolio performance to support business decisions.
Added 15 hours ago
Associate Director, Data Analytics & Prospecting
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Toronto, ON · North York, Ontario
Full-time
…strategy. As part of this initiative, we are hiring an Associate Director, Data Analytics & Prospecting to own UJA's donor intelligence ecosystem - driving the data strategy, prospecting…
Added 16 hours ago
Manager, Videography
Toronto Metropolitan University
Toronto, ON
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Leads and inspires the video, photography, producer, and digital asset coordinator staff, and manages day-to-day operations.
Added 16 hours ago
Junior Funding Analyst, Investment Management
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Reporting to the Director, Investment Management, the Junior Funding Analyst, Investment Management is responsible for conducting thorough review of funding conditions, preparing draws for…

Coach

Sales Support Associate II-4

Richmond, BC, Canada

Pay: $18.25-$21.50
Job type: Part-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 1, 2026

Apply About employer

Applications open in a new tab.

Original job description

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last - for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this role.

Key Responsibilities

Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
Serve as a brand ambassador internally and in the local market; support social media engagement.
Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
Suggest add-on products, promote gift cards, and capture customer information where permitted.
Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
Manage stock levels, replenish sales floor, and execute visual merchandising updates.
Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Requirements

1+ of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment. A combination of education and experience will be considered
Possesses current knowledge of fashion trends and competition in the marketplace.
Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
Strong attention to detail and organizational skills.
Ability to multitask in a fast-paced environment.
Excellent communication and customer service skills.
Ability to work in a fast-paced environment,
Strong English language proficiency. (for EU)

Schedule: Ability to work a flexible schedule to meet business needs - including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays).  

Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Our Competencies for All Employees

Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.

Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.

Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Coach. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Base Pay Range

$18.25-$21.50

Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of Canada Corporate Compensation & Benefits.

Apply About employer

More about this job

Responsibilities

Welcome and assist customers, provide personalized service, operate the point-of-sale system accurately, and support sales through add-on recommendations and customer information capture. Process shipments and inventory, replenish and merchandise the sales floor, maintain store and stockroom standards, and follow loss-prevention policies.

Requirements

Requires at least one year of retail experience, preferably in luxury retail, along with fashion-market awareness, customer-service and communication skills, and attention to detail. Candidates should be comfortable with POS and basic computer tools, able to multitask and work a flexible schedule, and able to lift and maneuver items as required.

Skills

Customer Service
Retail Sales
Point-of-Sale Operations
Cash Handling
Inventory Management
Shipment Processing
Stockroom Organization
Visual Merchandising
Product Replenishment
Upselling
Customer Relationship Building
Loss Prevention
Communication
Organization
Multitasking
Basic Computer Skills

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Parental Leave
Commuter Benefits
Disability Insurance
Tuition Assistance

Visa sponsorship

Not detected in the job text

Keywords

Retail
Luxury Retail
Customer Service
Sales Support
Point-of-Sale System
Cash Handling
Mobile POS
iPad
Laptop
Internet
Walkie-Talkie
Fashion Trends
Add-On Sales
Gift Cards
Customer Information
Shipment Processing
Inventory Management
Stockroom
Product Replenishment
Visual Merchandising
Loss Prevention
Housekeeping
Flexible Scheduling
Peak Season
Social Media Engagement

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