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Added 22 mins ago
Brand and Content Specialist
Seequent
Vancouver, BC
Full-time
Reporting to the Director, Brand and External Communications, this role is responsible for creating compelling, audience-focused content across marketing and brand channels while ensuring…
Added 2 hours ago
General Manager - Small Format
Indigo Books & Music
Grande Prairie, AB · Grand Prairie, Alberta
$42,500 to $68,500 CAD / year
Full-time
…books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each…
Added 2 hours ago
Senior Advisor Employee Relations
National Bank of Canada
Montreal, QC
Full-time
Analyze complex and varied situations/cases, whose resolution often requires adapting or combining uncommon solutions, and propose creative, original, and practical solutions
Added 5 hours ago
Associate Director, Media Planning
Klick
Toronto, ON
Full-time
The Associate Director, Media Planning leads digital media planning for healthcare and life sciences clients across channels such as search, display, video, email, mobile, and programmatic…
Added 5 hours ago
Senior Director, News and University Affairs
The University of British Columbia
Vancouver, BC
$13,531.92 to $20,284.5 CAD / month
Full-time
The University of British Columbia is seeking an experienced and strategic communications leader to serve as the Senior Director, News and University Affairs.
Added 5 hours ago
Senior Director, News and University Affairs
University of British Columbia
Vancouver, BC · UBCV | Cecil Green Park House (CGPH)
$13,531.92 to $20,284.5 CAD / month
Full-time
The University of British Columbia is seeking an experienced and strategic communications leader to serve as the Senior Director, News and University Affairs.
Added 6 hours ago
Administrative Assistant to Director
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Saskatoon, SK
Full-time
Department: Director Office - Mental Hlth and Addictions Community Services Saskatoon 2
Added 7 hours ago
Responsable senior, Gestion des affaires ingénierie / Senior Engineering, Business Management
Airbus Aircraft
Montreal, QC
Full-time
Added 7 hours ago
General Manager
West Coast Seniors Housing Management Limited Partnership
Coquitlam, BC
$105,000 to $115,000 CAD / year
Full-time
to the Director, the General Manager (GM) is accountable for managing and
Added 8 hours ago
Sales Support Associate II-6
Coach
Richmond, BC
Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 8 hours ago
Sales Support Associate II-4
Coach
Richmond, BC
Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 8 hours ago
General Manager
Retirement Concepts
Coquitlam, BC
$105,000 to $115,000 CAD / year
Full-time
Reporting to the Director, the General Manager (GM) is accountable for managing and providing leadership for assigned site-based operations.
Added 11 hours ago
Psychiatrist - Operational Stress Injury Clinic - Dartmouth
Nova Scotia Healthcare System
Dartmouth, NS
Full-time
…addictions. Join a diverse team of innovators, collaborators, and creative thinkers…
Added 11 hours ago
General Adult Staff Psychiatrist - Halifax
Nova Scotia Healthcare System
Halifax, NS
Full-time
…addictions. Join a diverse team of innovators, collaborators, and creative thinkers…
Added 11 hours ago
Associate Design Director
Klick
Toronto, ON
$140,000 to $160,000 CAD / year
Full-time
As an Associate Design Director, you will establish the visual direction and design strategy for major healthcare campaigns and initiatives. You will mentor design teams while managing the…
Added 11 hours ago
Communications Assistant
Manufacturing Job Site
Thunder Bay, ON
Internship
Under the direct supervision of the Director – Communications & Government Relations, the Communications Assistant is responsible for supporting communications activities, events and…
Added 12 hours ago
Creative Director Internship → Full Time
The Performance Code
Canada
Full-time
We are looking for one person to own the creative direction and show production of everything we do from the full episode experience to the reels that make clips go viral, to the guests who…
Added 12 hours ago
Director of Sales & Marketing
Feisty Media
Canada
Full-time
Feisty Media is looking for a Director of Sales & Marketing to own the strategy and execution behind how we sell our digital products - group coaching, online courses, and events - across…
Added 12 hours ago
AVP, Strategic Programs, Innovation, Insights and Regulatory Operations
Sun Life Québec
Montreal, QC
Full-time
The AVP sets priorities, allocates resources, leads the Director team, and ensures initiatives move from concept through adoption and sustainable ownership. The role balances regulatory…
Added 13 hours ago
Media Buyer
CanPrev
Toronto, ON · North York, ON
$65,000 to $70,000 CAD / year
Full-time
Collaborate with the Director of Growth Strategy to determine optimal budget allocation across channels to ensure an effective and balanced media mix.
Added 14 hours ago
Sales Associate II
Coach
Halton Hills, ON
Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 14 hours ago
Sales Associate II
Coach
Halton Hills, ON
Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 14 hours ago
Sales Associate II
Coach
Halton Hills, ON
Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 14 hours ago
Cashier II
Coach
Halton Hills, ON
Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 14 hours ago
Assistant Store Manager I
Coach
Mirabel, QC
Full-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…

Coach

Sales Support Associate II-6

Richmond, BC, Canada

Pay: $18.25-$21.50
Job type: Part-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 1, 2026

Apply About employer

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Original job description

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last - for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this role.

Key Responsibilities

Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
Serve as a brand ambassador internally and in the local market; support social media engagement.
Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
Suggest add-on products, promote gift cards, and capture customer information where permitted.
Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
Manage stock levels, replenish sales floor, and execute visual merchandising updates.
Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Requirements

1+ of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment. A combination of education and experience will be considered
Possesses current knowledge of fashion trends and competition in the marketplace.
Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
Strong attention to detail and organizational skills.
Ability to multitask in a fast-paced environment.
Excellent communication and customer service skills.
Ability to work in a fast-paced environment,
Strong English language proficiency. (for EU)

Schedule: Ability to work a flexible schedule to meet business needs - including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays).  

Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Our Competencies for All Employees

Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.

Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.

Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Coach. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Base Pay Range

$18.25-$21.50

Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of Canada Corporate Compensation & Benefits.

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More about this job

Responsibilities

Welcome and assist customers, provide personalized service, operate the point-of-sale system, and support sales through add-on recommendations and customer information capture. Process shipments and transfers, maintain inventory and stockroom organization, replenish and merchandise the sales floor, and follow housekeeping and loss-prevention standards.

Requirements

Requires at least one year of retail experience, preferably in a luxury service environment, along with fashion-market awareness, basic computer and POS skills, and strong customer-service, communication, and organizational abilities. Candidates must be able to work a flexible schedule, communicate proficiently in English, and regularly lift at least 25 pounds, with occasional lifting up to 50 pounds.

Skills

Customer Service
Retail Sales
Point-of-Sale Operations
Cash Handling
Inventory Management
Shipment Processing
Stockroom Organization
Visual Merchandising
Product Replenishment
Loss Prevention
Communication
Organization
Attention to Detail
Multitasking
Fashion Trend Awareness
Basic Computer Skills

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Parental Leave
Commuter Benefits
Disability Insurance
Tuition Assistance

Visa sponsorship

Not detected in the job text

Keywords

Retail
Luxury Retail
Fashion
Customer Service
Sales Support
Point-of-Sale System
Mobile POS
Cash Handling
iPad
Laptop
Internet
Walkie-Talkie
Inventory Management
Shipment Processing
Stock Transfers
Stockroom
Visual Merchandising
Product Replenishment
Gift Cards
Customer Information Capture
Social Media Engagement
Loss Prevention
Housekeeping
Fashion Trends
Flexible Scheduling

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