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Added 2 hours ago
Regional Manager, Canada West
HUGO BOSS Canada, Inc.
Vancouver, BC
Other
Manage Store teams towards acceptable Store Operations/Human Resources compliance to ensure that all Stores understand, administer and interpret the Store Operations Guidelines/ HR policies…
Added 2 hours ago
Regional Manager, Canada West
HUGO BOSS Fashions, Inc.
Vancouver, BC
Other
Manage Store teams towards acceptable Store Operations/Human Resources compliance to ensure that all Stores understand, administer, and interpret the Store Operations Guidelines/ HR…
Added 6 hours ago
Sales Support Associate III
Coach
Laval, QC
Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 8 hours ago
Associate, Private Investment Counsel
CIBC
Ottawa, ON
Full-time
Reporting to the Executive Director and Regional Head, the Associate, Investment Counsellor I (AIC I) provides assistance to the Investment Counsellor in servicing the investment needs of…
Added 12 hours ago
Associate, Commercial Real Estate
Coast Capital Savings
Victoria, BC
Reporting to the Director, Commercial Real Estate, the Associate supports an assigned team of Relationship Managers in the Commercial Real Estate team in the preparation, execution and…
Added 15 hours ago
Veterinarian, Medical Director, Credit Valley Animal Hospital
VCA Canada
Mississauga, ON
Full-time
…graduates and internationally trained veterinarians. The Medical Director ensures compliance with all regulatory requirements and works to align clinical practices with the broader…
Added 19 hours ago
Event Audio Visual Technician, Hilton Niagara Falls Fallsview - Full Time
Encore Canada
Niagara Falls, ON
Full-time
…This position reports to an Operations Manager, Operations Director or Director, Event…
Added 1 day ago
Associate Director, Commercial Banking (Corporate Finance Group)
BMO
Toronto, ON · FCP
The Associate Director plays a critical role in supporting the growth and risk‑management objectives of the portfolio. This role requires a combination of advanced financial analysis,…
Added 1 day ago
Associate Director, Strategic Initiatives, Wealth Planning
BMO
Toronto, ON · FCP
Full-time
Added 1 day ago
Academic Integrity Coordinator
University Canada West
Vancouver, BC
$55,000 to $65,000 CAD / year
Full-time · Temporary
Reporting to the Executive Director, Academic Operations & Initiatives, the Academic Integrity Coordinator provides administrative support for all academic integrity related functions…
Added 1 day ago
Culinary Specialist 12-18 Month Contract
Sysco
Vancouver, BC · Sysco Vancouver
Full-time
Coordinate with Director of Business Resources, leveraging data to identify top opportunities for business reviews.
Added 1 day ago
Associate Director - Lead Software Developer
RBC
Toronto, ON
Full-time
Familiarity with compliance, audit issues affecting banking businesses in the capital markets preferred.
Added 1 day ago
Regulatory Compliance Associate
Pacific Smoke International Inc
Markham, ON
$55,000 to $62,000 CAD / year
Regulatory Compliance Associate (Bilingual -Mandarin Speaking)
Added 1 day ago
Associate Director, Innovation Solutions
BMO
Toronto, ON · FCP
Full-time
In addition, the Associate Director will provide leadership and oversight for the Power Platform and Innovation Solutions portfolio, including Power Apps, Power Automate, Copilot…
Added 1 day ago
Condominium Manager
FirstService Residential Canada
Toronto, ON · North York, ON
Full-time
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace…
Added 1 day ago
Chemistry Laboratory Manager
Auxilium Health
Oshawa, ON
$65,000 to $75,000 CAD / year
Full-time
Coordinate and review laboratory staffing, schedules, and task assignments with the Associate Director of Operations to ensure optimal resource utilization, operational efficiency, and…
Added 1 day ago
Temporary Sales Support Associate
Coach
Mississauga, ON
Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 1 day ago
Senior Associate, Risk & Compliance Services
Invictus Accounting Group LLP
Vancouver, BC
Full-time
JOB DESCRIPTION - SENIOR ASSOCIATE, RISK & COMPLIANCE SERVICES
Added 1 day ago
Associate Director - Lead Software Developer
Royal Bank of Canada
Toronto, ON
Full-time
Familiarity with compliance, audit issues affecting banking businesses in the capital markets preferred.
Added 1 day ago
Manager, Client Engagement - Wayfinding
BrandActive
Toronto, ON
Full-time
Added 1 day ago
Manager, Client Engagement - Wayfinding
BrandActive
Toronto, ON
$100,000 to $150,000 CAD / year
Full-time
Added 1 day ago
Operations Supervisor - Production and Special Projects
Compass Group Canada
Vancouver, BC · Greater Vancouver Metropolitan Area
Full-time
The Operations Supervisor – Production & Special Projects works closely with the Director of Operations to support the overall effectiveness of The Lazy Gourmet’s Operations department.…
Added 1 day ago
Specialist, Front Store Operations
Loblaw Companies Limited
Toronto, ON
Full-time
Reporting directly to the Director, Front Store Operations, the incumbent liaises, collaborates, and coordinates between various Central Office departments to support the Stores and the…
Added 1 day ago
Director, Specialty Retail Programs
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
Full-time
Reporting to the Senior Director, Specialty Retail & Pharmacy Operations, the Director, Specialty Retail Programs will be responsible for leading and evolving strategic Specialty Retail…
Added 1 day ago
Director, Canadian Banking Controller
CIBC
Toronto, ON
Full-time
Reporting to the Associate Vice President, Banking, Wealth and Corporate Controller, the Director, Canadian Banking Controller (the “Controller”) plays a key role in supporting the Canadian…

Coach

Sales Support Associate III

Laval, QC, Canada

Pay: $17.60-$22.00
Job type: Part-time
Apply by: Oct 12, 2026
Posting language: English
Posted: Sep 12, 2026

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Applications open in a new tab.

Original job description

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last - for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this role.

Key Responsibilities

Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
Serve as a brand ambassador internally and in the local market; support social media engagement.
Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
Suggest add-on products, promote gift cards, and capture customer information where permitted.
Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
Manage stock levels, replenish sales floor, and execute visual merchandising updates.
Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Requirements

1+ of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment. A combination of education and experience will be considered
Possesses current knowledge of fashion trends and competition in the marketplace.
Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
Strong attention to detail and organizational skills.
Ability to multitask in a fast-paced environment.
Excellent communication and customer service skills.
Ability to work in a fast-paced environment.
Strong English language proficiency. (for EU)

Schedule: Ability to work a flexible schedule to meet business needs - including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays).  

Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Our Competencies for All Employees

Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.

Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.

Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Coach. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Base Pay Range

$17.60-$22.00

Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of Canada Corporate Compensation & Benefits.

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More about this job

Responsibilities

Welcome and assist customers, operate the point-of-sale system, maintain the cash wrap, and support sales through product recommendations and customer information capture. Process shipments and inventory, replenish and merchandise the sales floor, maintain store standards, and follow loss prevention policies.

Requirements

Requires at least one year of retail experience, preferably in luxury retail, along with fashion trend awareness, basic computer and register skills, and strong customer service and communication abilities. Candidates should be organized, detail-oriented, able to multitask in a fast-paced setting, work a flexible schedule, and meet the stated physical requirements.

Skills

Customer Service
Sales Support
Point-of-Sale Operation
Cash Handling
Inventory Management
Shipment Processing
Visual Merchandising
Stockroom Organization
Loss Prevention
Communication
Attention to Detail
Organization
Multitasking
Fashion Trend Awareness
Basic Computer Skills
Teamwork

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Parental Leave
Commuter Benefits
Disability Insurance
Tuition Assistance

Visa sponsorship

Not detected in the job text

Keywords

Retail
Luxury Retail
Customer Service
Sales Support
Point-of-Sale System
Cash Handling
Mobile POS
iPad
Laptop
Internet
Walkie-Talkie
Inventory Management
Shipment Processing
Stock Transfers
Stockroom
Visual Merchandising
Product Replenishment
Gift Cards
Add-On Sales
Customer Information Capture
Loss Prevention
Housekeeping
Fashion Trends
Retail Competition
Flexible Scheduling

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