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Added 1 min ago
District Manager Operations - Collections (GTA)
Waste Management, Inc. (WM)
Toronto, ON
Full-time
Formulates short-term and long-term goals and action plans in conjunction with the Senior District Manager and/or Director of Collection Operations.
Added 1 hour ago
Associate
TC Energy
Calgary, AB
Full-time
TC Energy is seeking a driven Associate to support our Litigation & Employment Law legal group, which provides legal services to all of TC Energy’s business lines. Reporting to the…
Added 2 hours ago
Merchant, Multicultural (Super Market Division)
Loblaw Companies Limited
Brampton, ON
Full-time
Support the Category Director in assortment optimization analysis, planogram design and in-store merchandising strategies, working in coordination with Associate Merchants, Space Planners,…
Added 3 hours ago
Warehouse Associate
Sonepar
Moncton, NB
We take care of our employees: Flexible benefits program including: Medical, Dental, Vision, Health Spending Account, RRSP matching, Life Insurance, and employee paid disability.
Added 11 hours ago
Director, Financial Services
ASSOCIATION OF INDEPENDENT COLLEGES OF ART AND DESIGN INC
Vancouver, BC
Full-time
Reporting to the Vice-President, Finance + Administration, the Director, Financial Services is responsible for leading the University in the ongoing process of continuous improvement in…
Added 12 hours ago
Sales Support Associate III
Coach
Edmonton, AB
Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 18 hours ago
Sales Associate II
Coach
Mirabel, QC
Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 18 hours ago
Assistant Food & Beverage Manager-Hilton Garden Inn & Homewood Suites by Hilton Ottawa Downtown
Concord Hospitality Enterprises
Ottawa, ON
Full-time
Perform other duties as assigned by the Director of Food & Beverage.
Added 18 hours ago
Temporary Sales Associate
Coach
Cookstown, ON
Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 21 hours ago
Fulfillment Analyst, Commercial Funding
First National Financial LP
Toronto, ON · East York, ON
Full-time
Associate Director & Team Lead, Commercial Funding
Added 21 hours ago
Fulfillment Analyst - Bilingual, Commercial Funding
First National Financial LP
Toronto, ON · East York, ON
Full-time
Associate Director & Team Lead, Commercial Funding
Added 21 hours ago
Temporary Executive Assistant - School Operations - JWS (35hrs)
Halton District School Board
Burlington, ON
Internship
…Superintendent(s), Executive Officer(s), System Principal(s), Associate Director and/or Director’s area(s) of…
Added 21 hours ago
Bilingual Portfolio Analyst, Commercial Asset Management
First National Financial LP
Toronto, ON · East York, ON
Full-time
Added 21 hours ago
Director of Financial Services
Emily Carr University of Art and Design
Vancouver, BC
$125,478 to $167,305 CAD / year
Full-time
Reporting to the Vice-President, Finance + Administration, the Director, Financial Services is responsible for leading the University in the ongoing process of continuous improvement in…
Added 22 hours ago
Senior Manager, Transitional Housing Program
Fred Victor Centre
Toronto, ON
$80,164.5 to $100,191 CAD / year
Full-time
If you are a person with a disability and require accom
Added 22 hours ago
Business Analyst
Brock University
St. Catharines, ON · Main Campus (Employees)
Full-time
Reporting to the Associate Director, Enrolment Systems & Compliance, the Business Analyst supports the systems maintenance and operations portfolio to ensure quality customer service and…
Added 1 day ago
Temporary Sales Support Associate
Coach
Laval, QC
Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 1 day ago
Temporary Sales Associate
Coach
Laval, QC
Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 1 day ago
Associate, CLARIFI - Asia / Associé(e), CLARIFI - Asie
Rights and Resources
Montreal, QC
Full-time
The Associate coordinates grants, partnerships, and program operations that strengthen community land rights across Asia. Reporting to the Director of CLARIFI, the Associate works closely…
Added 1 day ago
Apprenticeship Program Compliance Supervisor/State Program Administrator, Director
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
Full-time
Job Class: State Program Administrator, Director
Added 1 day ago
Onboarding Excellence Lead - Associate Director (1-year Fixed Term Contract)
EY
Toronto, ON
Added 1 day ago
Associate Director, Regulatory Affairs (Regulatory Intelligence)
Telix Pharmaceuticals Limited
Canada
Full-time
The Associate Director, Regulatory Affairs (Regulatory Intelligence), will be responsible for monitoring, analyzing, and interpreting global regulatory developments to ensure the company’s…
Added 1 day ago
Area Manager
FirstService Residential Canada
Vancouver, BC
Full-time
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace…
Added 1 day ago
Strata Coordinator
FirstService Residential Canada
Vancouver, BC
Full-time
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace…
Added 1 day ago
Temporary Sales Support Associate
Coach
Burlington, ON
Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…

Coach

Sales Support Associate III

Edmonton, AB, Canada

Pay: $17.60-$22.00
Job type: Part-time
Apply by: Oct 29, 2026
Posting language: English
Posted: Sep 29, 2026

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Original job description

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last - for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting impression on our customers through friendly, efficient interactions at our cash wrap and a well-maintained sales floor. Accurate and effective work, supporting the flow of product from the moment of receipt through the point of sale is essential to this role.

Key Responsibilities

Welcome clients with warmth and professionalism; anticipate needs and provide personalized assistance.
Serve as a brand ambassador internally and in the local market; support social media engagement.
Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
Suggest add-on products, promote gift cards, and capture customer information where permitted.
Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
Manage stock levels, replenish sales floor, and execute visual merchandising updates.
Support sales floor activities, respond to customer requests confidently, and partner with team or management as needed.
Maintain housekeeping standards and adhere to Loss Prevention guidelines.

Requirements

1+ of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment. A combination of education and experience will be considered
Possesses current knowledge of fashion trends and competition in the marketplace.
Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.
Strong attention to detail and organizational skills.
Ability to multitask in a fast-paced environment.
Excellent communication and customer service skills.
Ability to work in a fast-paced environment.
Strong English language proficiency. (for EU)

Schedule: Ability to work a flexible schedule to meet business needs - including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays).  

Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Our Competencies for All Employees

Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.

Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.

Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Coach. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Base Pay Range

$17.60-$22.00

Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of Canada Corporate Compensation & Benefits.

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More about this job

Responsibilities

Welcome and assist customers with personalized service, operate the point-of-sale system accurately, and support sales through product recommendations and customer information capture. Process shipments and inventory, replenish and merchandise the sales floor, maintain store standards, and follow loss-prevention policies.

Requirements

Requires at least one year of retail experience, preferably in a luxury service environment, along with fashion-market awareness and familiarity with cash registers, basic computer tools, mobile POS, and store communication equipment. Candidates should have strong customer-service and communication skills, attention to detail, organizational and multitasking abilities, schedule flexibility, English proficiency, and the ability to perform physical tasks including lifting up to 50 pounds occasionally.

Skills

Customer Service
Point-of-Sale Operation
Cash Handling
Retail Sales
Product Recommendations
Inventory Management
Shipment Processing
Stockroom Organization
Visual Merchandising
Loss Prevention
Communication
Attention to Detail
Organization
Multitasking
Fashion Trend Awareness
Teamwork

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Parental Leave
Commuter Benefits
Disability Insurance
Tuition Assistance

Visa sponsorship

Not detected in the job text

Keywords

Retail
Luxury Retail
Customer Service
Point Of Sale
Mobile POS
Cash Handling
Cash Register
iPad
Laptop
Internet
Walkie-Talkie
Sales Support
Product Recommendations
Gift Cards
Customer Information Capture
Shipment Processing
Inventory Management
Stockroom
Visual Merchandising
Loss Prevention
Fashion Trends
Price Sheets
Product Release Sheets
Social Media Engagement
Housekeeping

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