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Added 1 min ago
FT Manager Meat - Hillside Location
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Victoria, BC
Minimum 18 months of retail store experience, meat experience preferred
Added 1 min ago
Groups - Manager, Group Sales
Sunwing Vacations Group
Toronto, ON
…operator Vacation Express, together with the Group’s own travel retail businesses SellOffVacations.com and Luxe Destination Weddings. Our culture is driven by our EPIC Values…
Added 1 min ago
Rentals Head Technician - Winter 2026/27
Sunshine Village Corporation
Banff, AB
…Western Canada. If you want to be part of making our guests’ ski experience unforgettable and think a winter season skiing and riding on the best powder in the Rockies would be great too,…
Added 16 mins ago
Marketing Manager, Canada
Therabody
Canada
$75,000 to $80,000 CAD / year
Lead end-to-end marketing execution for new product introductions and momentum activities across retail, PR, influencer, and event channels.
Added 16 mins ago
Retail Print & Services Supervisor
Staples Canada
St. Thomas, ON
Full-time
3+ years of prior customer service experience in retail required, with prior supervisory and coaching experience preferred.
Added 29 mins ago
Info Sec specialist- CISA,GRC
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
$86 to $103 CAD / hour
Contract
Lead assessments of audit and regulatory finding remediations required to mitigate risk within technology infrastructure and applications, working with stakeholders across the three lines…
Added 29 mins ago
Director of Growth
Kotn
Toronto, ON
$130,000 to $150,000 CAD / year
Full-time
Lead the adoption of AI-driven approaches to media buying, creative testing, audience strategy, and campaign automation as the performance landscape continues to evolve
Added 29 mins ago
Sr. Manager, Key Accounts – Commercial Planning
AMOREPACIFIC
Toronto, ON · Greater Toronto Area, Canada
$110,000 to $130,000 CAD / year
Full-time
Lead commercial negotiations with retail partners to align sales targets, OTB commitments, inventory levels, and growth expectations.
Added 29 mins ago
Education Manager, Sales and Education
AMOREPACIFIC
Toronto, ON · Greater Toronto Area, Canada
$85,000 to $95,000 CAD / year
Full-time
7+ years of experience in education, sales training, beauty retail or professional skincare; experience working with Sephora or/ luxury retailer partners is a strong asset.
Added 31 mins ago
Field Technical Service Representative (Seasonal)
Best Buy Canada
Toronto, ON
Full-time
No experience required! Your everyday tech use has already given you a great foundation, and we’ll provide the rest of the training you need to assist our customers.
Added 31 mins ago
Field Technical Service Representative (Seasonal)
Best Buy Canada
Calgary, AB
Part-time
No experience required! Your everyday tech use has already given you a great foundation, and we’ll provide the rest of the training you need to assist our customers.
Added 31 mins ago
Stage Experience Lead - Full Time
Sephora
Nanaimo, BC
$22.85 to $28.55 CAD / hour
Full-time
The Stage Experience Lead - Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or…
Added 45 mins ago
Journalier(e) - Warehouse Associate
TC Transcontinental
Kirkland, QC
Full-time
…TCL.B), known under the TC Transcontinental brand, is a Canadian retail marketing services company, Canada's largest printer, and the Canadian leader in French-language educational…
Added 45 mins ago
Maintenance Supervisor (Afternoon Shift)
Ventura Foods
Toronto, ON
Lead, actively participate and support OPEX initiatives
Added 45 mins ago
Retail Shift Leader
Canna Cabana
Calgary, AB · Brentwood, Calgary, AB
Part-time
Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred
Added 45 mins ago
Retail Shift Leader
Canna Cabana
Beaumont, AB
Part-time
Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred
Added 45 mins ago
Retail Shift Leader
Canna Cabana
Calgary, AB
Part-time
Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred
Added 45 mins ago
Warehouse - Lead Hand - Morning Shift
Bunzl Can
Pitt Meadows, BC
Full-time
Bunzl Canada Inc. (bunzlcanada.ca) provides the food and retail packaging, cleaning and hygiene products and equipment, safety and industrial supplies which keep over 58,000 Canadian…
Added 45 mins ago
Central - Assistant Warehouse Manager
Farm Boy Inc.
Ottawa, ON
$60,000 to $66,000 CAD / year
Full-time
Lead, coach, and develop warehouse team members, fostering a culture of engagement, accountability, professionalism, and teamwork.
Added 45 mins ago
Forward Deployed Strategist
Lazer
Remote, Canada
Full-time · Remote
…companies like Apple, Google, Coinbase, and more. With our product experience, we have designed, engineered, and grown products from $0 to $200M in…
Added 45 mins ago
Manager, Learning & Development
Indigo Books & Music
Toronto, ON
$100,000 to $125,000 CAD / year
Full-time
Lead learning and development programs through design, development, facilitation and evaluation - partner with HRM and business leaders to develop implementation plans to roll out programs…
Added 45 mins ago
Gestionnaire de comptes – Canada et États-Unis - Account Manager – Canada and USA
Expresco Foods
Montreal, QC
Full-time
…supply value-added portion-controlled meat to the food and retail sector under the Expresco brand, as well as to customers under their own private…
Added 1 hour ago
Senior Beauty Sales Consultant
Chatters Limited Partnership
Vaughan, ON
Full-time
Bonus: Previous experience as a Keyholder in a retail environment.
Added 1 hour ago
Chief Commercial Officer
Victoria Newitt Recruitment Inc.
Vancouver, BC
$300,000 to $350,000 CAD / year
Full-time
From our hatcheries to our “ready to eat” state of the art cooking facilities we service customers in the retail, food service and industrial sectors. We are proud of our support of the…
Added 1 hour ago
Senior Beauty Sales Consultant
Chatters Limited Partnership
Toronto, ON
Full-time
Bonus: Previous experience as a Keyholder in a retail environment

Coach

Store Manager

Richmond, BC, Canada

Pay: $75,000.00-$100,000.00
Job type: Full-time
Apply by: Oct 26, 2026
Experience: 1–6 years of leadership experience in retail or service industries; luxury or fashion background is a plus.
Posting language: English
Posted: Sep 26, 2026

Apply About employer

Applications open in a new tab.

Original job description

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last - for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

As a Store Manager, you are the heartbeat of your store - leading with purpose, driving performance, and creating unforgettable customer experiences that reflect the Coach brand. You set the tone for an inclusive, collaborative culture and empower your team to exceed expectations in a fast-paced retail environment.

You lead by example, inspire your team through coaching and development, and ensure every customer interaction strengthens their connection to the brand. Your leadership drives sales, profitability, and a vibrant store culture where results and service excellence go hand in hand.

Key Responsibilities

Lead your store to success by driving sales, profitability, and productivity across all channels.
Execute strategic business plans while remaining responsive to evolving customer needs and local market trends.
Champion a service-first culture, delivering exceptional experiences through personalized clienteling and service excellence.
Resolve customer concerns with empathy, urgency, and professionalism.
Inspire, coach, and develop a diverse, high-performing team that thrives on collaboration and results.
Set clear goals, provide meaningful feedback, and celebrate individual and team achievements.
Recruit, onboard, and retain top talent who reflect the values of the Coach brand.
Oversee daily operations including inventory management, payroll, and loss prevention.
Ensure visual merchandising and store presentation meet brand standards and inspire customers.
Optimize staffing and scheduling to meet business demands and deliver seamless service.
Foster a welcoming, inclusive environment where every team member feels valued and empowered.
Communicate effectively with your team, peers, and corporate partners to align on goals and initiatives.
Serve as a brand ambassador, representing Coach in the store and throughout the community.

Requirements

1–6 years of leadership experience in retail or service industries; luxury or fashion background is a plus. A combination of education and experience will be considered
A passion for leading people and building strong, motivated teams.
A deep commitment to delivering best-in-class customer experiences that reflect Coach’s heritage and values.
Strong business acumen with a focus on results and operational excellence.
Exceptional communication and interpersonal skills that foster trust and clarity.
Proficiency in Microsoft Office; experience with retail systems like labor management, inventory, and sales reporting tools.
Knowledge of fashion trends and competition in the market place; curiosity for digital engagement and social media.
A collaborative spirit and the ability to build strong vendor and community relationships.
Ability to work in a fast-paced environment,
Strong English language proficiency. (for EU)

Schedule: Ability to work a flexible schedule to meet business needs - including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays).  

Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Our Competencies for All Employees

Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.

Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.

Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Coach. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Base Pay Range

$75,000.00-$100,000.00

Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of Canada Corporate Compensation & Benefits.

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More about this job

Responsibilities

Lead store performance by driving sales, profitability, and productivity while delivering personalized customer service and resolving concerns. Recruit, coach, and develop the team; oversee store operations, inventory, payroll, loss prevention, merchandising, and scheduling; and foster an inclusive store culture.

Requirements

Requires 1–6 years of leadership experience in retail or service industries; luxury or fashion experience is a plus, and equivalent combinations of education and experience are considered. Candidates should demonstrate strong people leadership, customer service, business and operational skills, communication, Microsoft Office and retail systems proficiency, fashion-market awareness, schedule flexibility, English proficiency, and the ability to meet physical demands.

Skills

Retail Leadership
Sales Growth
Profitability Management
Customer Service
Clienteling
Team Coaching and Development
Recruiting and Retention
Inventory Management
Payroll Management
Loss Prevention
Visual Merchandising
Staffing and Scheduling
Business Planning
Communication
Microsoft Office
Retail Systems

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Parental Leave
Commuter Benefits
Disability Insurance
Tuition Assistance

Visa sponsorship

Not detected in the job text

Keywords

Retail Management
Fashion Retail
Sales
Profitability
Productivity
Customer Experience
Clienteling
Team Development
Recruiting
Inventory Management
Payroll
Loss Prevention
Visual Merchandising
Staffing
Scheduling
Business Planning
Market Trends
Microsoft Office
Labor Management Systems
Sales Reporting
Digital Engagement
Social Media
Vendor Relationships
Community Relations
Inclusive Culture

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