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Added 12 mins ago
First Year Committee Chair
The CUS
Vancouver, BC
Hire and lead the CUS First Year Committee, fostering a collaborative and enthusiastic team environment
Added 27 mins ago
Grade Foreperson
BA Blacktop Group of Companies
Sechelt, BC
Full-time
BA Blacktop Ltd. is currently seeking a team-oriented, self-motivated and dedicated individual to join our Operations Team as a Grade Foreperson.
Added 27 mins ago
Family Practitioner/General Practitioner
Health Match BC
Fort St. James, BC
Full-time
Successful applicants may wish to be considered for a 0.2 FTE medical lead
Added 27 mins ago
Senior Systems Engineer
Aviso
Toronto, ON
$110,000 to $120,000 CAD / year
Full-time
We're looking to fill an opening for a Senior Systems Engineer to join our Technology Ops & Support Partners team.
Added 27 mins ago
Service Designer, Temporary
Aviso
Vancouver, BC
Contract
Lead a cross-functional team of SMEs and decision-makers through the design exploration of future state recommendations: facilitate ideation and prioritization sessions, prototype and…
Added 27 mins ago
Operator & License Owner, Vancouver
Stranger Soccer
Vancouver, BC
Full-time
As an Operator & License Owner, you'll lead the growth of Stranger Soccer in Vancouver - from building local partnerships and managing operations to growing an active community of players.
Added 27 mins ago
Service Plumbing Foreman – Red Seal Plumber / Gas B
Pacific Blue Mechanical
Vancouver, BC
Contract
We are looking for an experienced Red Seal Service Plumbing Foreman to join our team and take a senior role within our service department.
Added 27 mins ago
Senior IT Auditor
Aviso
Toronto, ON
$83,000 to $100,000 CAD / year
Full-time
We're looking to fill an opening for Senior IT Internal Auditor to join our Internal Audit team.
Added 27 mins ago
Supervisor (Part Time)
Carters Inc.
Lethbridge, AB
Part-time
…first Original Bodysuit® to the lasting careers we offer our team. We’ve kept our close-knit culture since our founding, and we invest in our teams with training and development programs,…
Added 27 mins ago
Project Coordinator - Industrial East
Bird Construction
Mississauga, ON
Full-time
As a leader in Canadian construction for over 100 years, the impact of our team is etched deeply within the core of our legacy. Beyond Bird, this impact is felt in the fundamental aspects…
Added 27 mins ago
National Vice President, Priority Clients
Aviso Wealth
Remote, Canada
$145,000 to $160,000 CAD / year
Full-time · Remote
Lead, coach and develop a team of Relationship Managers to achieve business goals and deliver outstanding client experiences
Added 27 mins ago
National Vice President, Priority Clients
Aviso Wealth
Remote, Canada
$145,000 to $160,000 CAD / year
Full-time · Remote
Lead, coach and develop a team of Relationship Managers to achieve business goals and deliver outstanding client experiences
Added 42 mins ago
AI & Cloud Governance Lead
Northbridge Financial
Toronto, ON
Full-time
What is it like to be an AI & Cloud Governance Lead at Northbridge Financial
Added 57 mins ago
Family Practitioner/General Practitioner
Health Match BC
Comox, BC
Full-time
…loyal MOA staff who enjoy working together as the Comox Medical Team to ensure that your day ends as well as it starts. Registered Nurse-In-Practice (RN) who provides invaluable patient…
Added 57 mins ago
Operator & License Owner, Edmonton
Stranger Soccer
AB · Edmonton, AB
Full-time
As an Operator & License Owner, you'll lead the growth of Stranger Soccer in Edmonton - from building local partnerships and managing operations to growing an active community of players.
Added 57 mins ago
Operator & License Owner, Ottawa
Stranger Soccer
Ottawa, ON
Full-time
As an Operator & License Owner, you'll lead the growth of Stranger Soccer in Ottawa - from building local partnerships and managing operations to growing an active community of players.
Added 57 mins ago
Solution Architect
Aviso
Toronto, ON
$150,000 to $168,000 CAD / year
Full-time
…partner with business stakeholders and solutioning teams to lead and drive the implementation of technology solutions incrementally towards the enterprise architectural…
Added 57 mins ago
National Vice President, Priority Clients
Aviso
Vancouver, BC
$145,000 to $160,000 CAD / year
Full-time
Lead, coach and develop a team of Relationship Managers to achieve business goals and deliver outstanding client experiences
Added 57 mins ago
Operator & License Owner, Calgary
Stranger Soccer
Calgary, AB
Full-time
As an Operator & License Owner, you'll lead the growth of Stranger Soccer in Calgary - from building local partnerships and managing operations to growing an active community of players.
Added 57 mins ago
Operator & License Owner, Quebec
Stranger Soccer
Quebec, QC
Full-time
As an Operator & License Owner, you'll lead the growth of Stranger Soccer in Quebec - from building local partnerships and managing operations to growing an active community of players.
Added 57 mins ago
Youth Support Worker - Outreach
Richmond School District No. 38
Richmond, BC
Full-time
…work collaboratively as a member of a multi-functional program team with teachers, administrators, and community care…
Added 57 mins ago
Strategic Project Lead
Mecka
Richmond Hill, ON
$140,000 to $180,000 USD / year
Full-time
We’re hiring a Strategic Project Lead to own high-priority projects end-to-end across Mecka’s operations and customer workstreams.
Added 57 mins ago
Front of House - Server
Northland Properties
Ottawa, ON
Our people are the heart and soul of our business, and we are on the hunt for positive, hospitality driven, team-oriented people to become a part of our service team. With many different…
Added 57 mins ago
Inside Sales Representative
Mohegan
AB · Edmonton, MB
Full-time
…the acquisition of net new accounts for General Freight and lead generation across all divisions. You will maintain good relationships with internal and external contacts with a pleasant,…
Added 1 hour ago
Health Care Assistant Instructor
Discovery Community College
Courtenay, BC
Part-time
Discovery Community College offers a truly close-knit team of people who are passionate about changing lives. As a member of this team, you will Discover all the best of Community, in both…

Coach

Store Manager

Richmond, BC, Canada

Pay: $75,000.00-$100,000.00
Job type: Full-time
Apply by: Oct 26, 2026
Experience: 1–6 years of leadership experience in retail or service industries; luxury or fashion background is a plus.
Posting language: English
Posted: Sep 26, 2026

Apply About employer

Applications open in a new tab.

Original job description

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last - for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

As a Store Manager, you are the heartbeat of your store - leading with purpose, driving performance, and creating unforgettable customer experiences that reflect the Coach brand. You set the tone for an inclusive, collaborative culture and empower your team to exceed expectations in a fast-paced retail environment.

You lead by example, inspire your team through coaching and development, and ensure every customer interaction strengthens their connection to the brand. Your leadership drives sales, profitability, and a vibrant store culture where results and service excellence go hand in hand.

Key Responsibilities

Lead your store to success by driving sales, profitability, and productivity across all channels.
Execute strategic business plans while remaining responsive to evolving customer needs and local market trends.
Champion a service-first culture, delivering exceptional experiences through personalized clienteling and service excellence.
Resolve customer concerns with empathy, urgency, and professionalism.
Inspire, coach, and develop a diverse, high-performing team that thrives on collaboration and results.
Set clear goals, provide meaningful feedback, and celebrate individual and team achievements.
Recruit, onboard, and retain top talent who reflect the values of the Coach brand.
Oversee daily operations including inventory management, payroll, and loss prevention.
Ensure visual merchandising and store presentation meet brand standards and inspire customers.
Optimize staffing and scheduling to meet business demands and deliver seamless service.
Foster a welcoming, inclusive environment where every team member feels valued and empowered.
Communicate effectively with your team, peers, and corporate partners to align on goals and initiatives.
Serve as a brand ambassador, representing Coach in the store and throughout the community.

Requirements

1–6 years of leadership experience in retail or service industries; luxury or fashion background is a plus. A combination of education and experience will be considered
A passion for leading people and building strong, motivated teams.
A deep commitment to delivering best-in-class customer experiences that reflect Coach’s heritage and values.
Strong business acumen with a focus on results and operational excellence.
Exceptional communication and interpersonal skills that foster trust and clarity.
Proficiency in Microsoft Office; experience with retail systems like labor management, inventory, and sales reporting tools.
Knowledge of fashion trends and competition in the market place; curiosity for digital engagement and social media.
A collaborative spirit and the ability to build strong vendor and community relationships.
Ability to work in a fast-paced environment,
Strong English language proficiency. (for EU)

Schedule: Ability to work a flexible schedule to meet business needs - including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays).  

Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Our Competencies for All Employees

Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.

Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.

Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Coach. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Base Pay Range

$75,000.00-$100,000.00

Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of Canada Corporate Compensation & Benefits.

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More about this job

Responsibilities

Lead store performance by driving sales, profitability, and productivity while delivering personalized customer service and resolving concerns. Recruit, coach, and develop the team; oversee store operations, inventory, payroll, loss prevention, merchandising, and scheduling; and foster an inclusive store culture.

Requirements

Requires 1–6 years of leadership experience in retail or service industries; luxury or fashion experience is a plus, and equivalent combinations of education and experience are considered. Candidates should demonstrate strong people leadership, customer service, business and operational skills, communication, Microsoft Office and retail systems proficiency, fashion-market awareness, schedule flexibility, English proficiency, and the ability to meet physical demands.

Skills

Retail Leadership
Sales Growth
Profitability Management
Customer Service
Clienteling
Team Coaching and Development
Recruiting and Retention
Inventory Management
Payroll Management
Loss Prevention
Visual Merchandising
Staffing and Scheduling
Business Planning
Communication
Microsoft Office
Retail Systems

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Parental Leave
Commuter Benefits
Disability Insurance
Tuition Assistance

Visa sponsorship

Not detected in the job text

Keywords

Retail Management
Fashion Retail
Sales
Profitability
Productivity
Customer Experience
Clienteling
Team Development
Recruiting
Inventory Management
Payroll
Loss Prevention
Visual Merchandising
Staffing
Scheduling
Business Planning
Market Trends
Microsoft Office
Labor Management Systems
Sales Reporting
Digital Engagement
Social Media
Vendor Relationships
Community Relations
Inclusive Culture

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