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Added 4 mins ago
A
Sous Chef - Full Time
AccorHotel
Vancouver, BC
- Full-time
…across ARC Restaurant and Lounge, In-Room Dining, and Banquet operations. You will play a key role in upholding our culinary standards, mentoring junior team members, and ensuring…
Added 18 mins ago
Technical Product Manager - Geomembrane and Specialty market
Intertape Polymer Group (IPG)
Truro, NS · NS
Position Purpose: Lead the growth and success of an assigned product line by developing market-driven strategies, identifying new opportunities, and advancing product innovation. Through…
Added 48 mins ago
TI
Assistant Fleet Manager (AFTERNOON SHIFT)
Trentway-Wagar Inc.
Mississauga, ON
- Full-time
Coach Canada is seeking an experienced Assistant Maintenance/ Facility Manager to lead the daily operations of our Mississauga maintenance facility. This role combines hands-on maintenance…
Added 48 mins ago
H
Senior Project Architect
HDR
Calgary, AB
- Full-time
Our Calgary office is seeking a Senior Project Architect with the desire to use and grow their technical expertise to successfully deliver architecture projects across Water, Resource,…
Added 48 mins ago
Campus Director
Primacorp Ventures Inc
Surrey, Brit
Reports To: Regional Vice-President of Operations
Added 2 hours ago
RM
Supervisor, Centralized Scheduling
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Ross Memorial Hospital is seeking a skilled, analytical, and solutions-oriented Supervisor, Scheduling to lead the effective operation and ongoing improvement of our Scheduling Department.
Added 2 hours ago
SW
Part-Time Sales Lead - Stuart Weitzman
Stuart Weitzman
Halton Hills, ON
- Part-time
Knowledge of POS, Microsoft office, and basic computer skills (including iPads, Internet, Mobile POS).
Added 2 hours ago
XT
Business Development Executive
XTL Transport, Logistics, Distribution
Toronto, ON
- Full-time
Lead business discovery to understand client business goals
Added 2 hours ago
B
Property Manager
BGIS
Iqaluit, NU
- Full-time
…The Property Manager is involved in all aspects of day-to-day operations of the property, including accounting, tenant relations, maintenance and repair, security, janitorial services,…
Added 2 hours ago
EK
Commercial Kitchen + Bar Designer
Earls Kitchen + Bar
Vancouver, BC
- $65,000 to $85,000 CAD / year
- Full-time
Collaborate with internal Project Managers to ensure specified equipment lead times align with the project schedule's critical path, proactively communicating potential impacts or risks.
Added 3 hours ago
CC
Retail Shift Leader
Canna Cabana
Canmore, AB
- Part-time
Provide assistance to store management in supervising and facilitating the daily operations of the store
Added 3 hours ago
H
Transportation Planner
HDR
Calgary, AB · Vancouver, BC · Burlington, ON · Richmond Hill, ON · Toronto, ON
- Full-time
…future of mobility. This isn’t just a job, it’s a chance to lead progress, drive meaningful impact, and leave a legacy of smarter, more connected transportation networks. We are all…
Added 4 hours ago
S&
Lead Instrumentation & Controls Engineer 1 - Nuclear
Sargent & Lundy
Toronto, ON · North York, ON
- Full-time
This position is based on a hybrid work schedule and will require in-office work 3 days per week, giving you the flexibility to work remotely for two days.
Added 4 hours ago
CC
Retail Shift Leader
Canna Cabana
Canmore, AB
- Part-time
Provide assistance to store management in supervising and facilitating the daily operations of the store
Added 4 hours ago
CC
Retail Shift Leader
Canna Cabana
Canmore, AB
- Full-time
Maintain specified inventory and support merchandise operations, including receiving, stocking, merchandising, product availability, and inventory control.
Added 6 hours ago
S
DCN Production Supervisor
SLB
Calgary, AB
- Full-time
…high-mix manufacturing environment. The Supervisor ensures safe operations, drives a culture of continuous improvement, and supports quality and production efficiency objectives. This role…
Added 8 hours ago
HT
PD Service - Mechanical
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 8 hours ago
L
Supply Chain Project Manager | Contract until October 2027
lululemon
Vancouver, BC
- Full-time
…partner with Global Supply Chain leadership to stand up and lead a project within the strategic PMO portfolio across several functions, including work to plan, design, and deliver against…
Added 8 hours ago
S
Prepared Foods - Manager Home Meal Replacement
Sobeys
Saskatoon, SK
- Full-time
…fiscally responsible operation of the department. The Manager will lead and manage staff to achieve the highest level of customer service, food quality. Adhere to all Food Safety Protocols,…
Added 8 hours ago
L
Manager, Asset Protection & Safety, Global Fulfillment | Brampton, Ontario
lululemon
Brampton, ON
- Full-time
…a business-critical role in protecting people, assets, and operations across the network. Through an integrated approach across safety, security, and investigations, the team ensures safe,…
Added 9 hours ago
M
Strategic Projects Lead (Studio PMO)
Mecka
Remote, Canada
- $165,000 to $185,000 CAD / year
- Full-time
- Remote
…hardware and tight deadlines. Each one depends on hardware, operations, engineering, and partner teams moving to the same…
Added 9 hours ago
M
Marketing Coordinator
Marcon
Vancouver, BC
- $65,000 to $85,000 CAD / year
- Full-time
This is a generalist marketing role with the opportunity to build depth in one or two areas such as CRM and lead nurture, social and content, or events and sales gallery experience. You…
Added 10 hours ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Reporting to the Restaurant Manager is responsible to provide leadership with the team and takes ownership of daily operations. The ability to react to situations that need a sense of…
Added 10 hours ago
GE
Executive Housekeeper
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…Housekeeping department, supervising staff and overseeing daily operations with the view to achieve the department's goal of "picture perfect…
Added 11 hours ago
SH
Operations Coordinator
South Hall Banquet & Wedding Palace Ltd
Vancouver, BC
- Full-time
The Operations Coordinator supports smooth, organized day-to-day office operations by coordinating administrative processes, maintaining records, and helping teams stay informed. This…

Coach

Store Manager

Richmond, BC, Canada

$75,000.00-$100,000.00 · Full-time

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Applications open in a new tab.

Job details

Pay: $75,000.00-$100,000.00
Job type: Full-time
Experience: 1–6 years of leadership experience in retail or service industries; luxury or fashion background is a plus.
Posting language: English
Posted: Sep 26, 2026

Original job description

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last - for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

As a Store Manager, you are the heartbeat of your store - leading with purpose, driving performance, and creating unforgettable customer experiences that reflect the Coach brand. You set the tone for an inclusive, collaborative culture and empower your team to exceed expectations in a fast-paced retail environment.

You lead by example, inspire your team through coaching and development, and ensure every customer interaction strengthens their connection to the brand. Your leadership drives sales, profitability, and a vibrant store culture where results and service excellence go hand in hand.

Key Responsibilities

Lead your store to success by driving sales, profitability, and productivity across all channels.
Execute strategic business plans while remaining responsive to evolving customer needs and local market trends.
Champion a service-first culture, delivering exceptional experiences through personalized clienteling and service excellence.
Resolve customer concerns with empathy, urgency, and professionalism.
Inspire, coach, and develop a diverse, high-performing team that thrives on collaboration and results.
Set clear goals, provide meaningful feedback, and celebrate individual and team achievements.
Recruit, onboard, and retain top talent who reflect the values of the Coach brand.
Oversee daily operations including inventory management, payroll, and loss prevention.
Ensure visual merchandising and store presentation meet brand standards and inspire customers.
Optimize staffing and scheduling to meet business demands and deliver seamless service.
Foster a welcoming, inclusive environment where every team member feels valued and empowered.
Communicate effectively with your team, peers, and corporate partners to align on goals and initiatives.
Serve as a brand ambassador, representing Coach in the store and throughout the community.

Requirements

1–6 years of leadership experience in retail or service industries; luxury or fashion background is a plus. A combination of education and experience will be considered
A passion for leading people and building strong, motivated teams.
A deep commitment to delivering best-in-class customer experiences that reflect Coach’s heritage and values.
Strong business acumen with a focus on results and operational excellence.
Exceptional communication and interpersonal skills that foster trust and clarity.
Proficiency in Microsoft Office; experience with retail systems like labor management, inventory, and sales reporting tools.
Knowledge of fashion trends and competition in the market place; curiosity for digital engagement and social media.
A collaborative spirit and the ability to build strong vendor and community relationships.
Ability to work in a fast-paced environment,
Strong English language proficiency. (for EU)

Schedule: Ability to work a flexible schedule to meet business needs - including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays).  

Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Our Competencies for All Employees

Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.

Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.

Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Coach. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Base Pay Range

$75,000.00-$100,000.00

Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of Canada Corporate Compensation & Benefits.

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More about this job

Responsibilities

Lead store performance by driving sales, profitability, productivity, and exceptional customer experiences while executing business plans and responding to local market needs. Develop and retain a high-performing team, oversee store operations and presentation, and foster an inclusive culture while representing the Coach brand.

Requirements

Requires 1–6 years of leadership experience in retail or service, with luxury or fashion experience considered an advantage; a combination of education and experience is accepted. Candidates should demonstrate strong people leadership, customer service, business and operational skills, communication, Microsoft Office and retail systems proficiency, fashion-market awareness, and flexibility to work varied schedules and perform physical store duties.

Skills

Retail Leadership
Sales Growth
Profitability Management
Customer Service
Clienteling
Team Coaching and Development
Recruiting and Retention
Inventory Management
Payroll Management
Loss Prevention
Visual Merchandising
Staffing and Scheduling
Business Planning
Microsoft Office
Retail Systems
Communication

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Parental Leave
Commuter Benefits
Disability Insurance
Tuition Assistance

Visa sponsorship

Not detected in the job text

Keywords

Retail Management
Fashion Retail
Sales
Profitability
Productivity
Customer Experience
Clienteling
Business Planning
Team Leadership
Coaching
Talent Recruitment
Employee Retention
Inventory Management
Payroll
Loss Prevention
Visual Merchandising
Staff Scheduling
Microsoft Office
Labor Management Systems
Sales Reporting
Digital Engagement
Social Media
Market Trends
Vendor Relationships
Community Engagement
Inclusive Culture

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