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Added 2 mins ago
SL
Customer Sales & Service Rep I
SiteOne Landscape Supply
Ottawa, ON
- Full-time
At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this…
Added 2 mins ago
AW
Shuttle/Van Driver Oakville
Auto Warehousing Company Canada
Oakville, ON
- $21.85 to $23 CAD / hour
- Full-time
This position is responsible for driving customer vehicles within the Oakville yard, rail area, as well as on public roadways to an offsite up-fitter or off-site yard, in a safe and…
Added 2 mins ago
B
Estate Insurance Associate
BMO
Toronto, ON · Vaughan, ON · VMC
- Full-time
Provides exceptional client experience and service to ensure client needs are met or exceeded to enhance sales activities, referrals and client retention.
Added 2 mins ago
BS
Full-Time Sales Associate
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Toronto, ON
- Full-time
At Browns Shoes, we’re all about creating exceptional customer experiences filled with style, service, and passion.
Added 2 mins ago
BB
Seasonal Retail Associate
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Canada
- Part-time
…the year! Whether you're looking to build new skills, gain experience, or be part of a great team, we'd love to meet…
Added 2 mins ago
WR
Sales Associate - Wine Merchant (Dundas St & Herchimer St)
Wine Rack
Belleville, ON
- Part-time
Passionate about delivering exceptional customer experience
Added 2 mins ago
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Sales Associate - Wine Merchant (Highway 45 & Elgin St)
Wine Rack
Cobourg, ON
- Part-time
Passionate about delivering exceptional customer experience
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Service Desk Analyst
Rush Street Interactive
Toronto, ON
Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience.
Added 17 mins ago
NB
Associate
National Bank of Canada
Medicine Hat, AB
- Full-time
A career as an Associate in the Wealth Management team at National Bank, will give you the opportunity to show your ability to work in synergy with clients and colleagues. In this role, you…
Added 17 mins ago
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Clinical Research Associate (CRA) – Oncology | Canada
Scimega | Expert Oncology CRO
Toronto, ON
- Full-time
Under the direction of Clinical Trial Leader (CTL) and in accordance with customer specifications/values, Scimega’s corporate standards, and applicable regulations, the Clinical Research…
Added 17 mins ago
UF
Specialist, Women’s Philanthropy (18 Month Contract)
UJA Federation of Greater Toronto
Toronto, ON · North York, ON
- Contract
Reporting to the Associate Vice President, Women’s Philanthropy, the Specialist will support the professionals responsible for the fundraising, engagement and stewardship of donors.
Added 17 mins ago
NB
Wealth Associate
National Bank of Canada
Brossard, QC
- Full-time
A career as an Associate in the Wealth Management team at National Bank, will give you the opportunity to show your ability to work in synergy with clients and colleagues. In this role, you…
Added 17 mins ago
C
Associate Relationship Manager
Computershare
Calgary, AB
- Full-time
We are looking for an Associate Relationship Manager (ARM) to join our team. You will be responsible for providing day to day administrative support to the Relationship Managers (RM) by…
Added 17 mins ago
Portfolio Analyst
Scotiabank
Toronto, ON
…field as necessary to deliver a seamless and efficient client experience by managing cash requirements and ongoing portfolio management for portfolios adhering to the centralized models.…
Added 17 mins ago
Customer Experience Associate - Yonge & Hillcrest, Toronto, ON (18.75 hours/week)
Scotiabank
Toronto, ON · North York, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 17 mins ago
Store Associate
Sherwin-Williams
Calgary, AB
Have at least one (1) year of experience working in a delivery, retail, or customer service position
Added 17 mins ago
PC
Associate System Analyst / Analyste de systèmes associé
Parkland Corporation
Montreal, QC
- Full-time
…des meilleurs talents et nous nous engageons à faire de votre expérience professionnelle une expérience à la fois stimulante et…
Added 17 mins ago
Retail Sales Associate, Meadowlands Plaza
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Experience in Retail Sales, Customer Service or Hospitality is a definite asset
Added 32 mins ago
RS
Warehouse Associate, Full-Time
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Regina, SK
- Full-time
Our purpose is to provide the highest quality HVAC and Refrigeration experience in Canada.
Added 32 mins ago
CR
Materials Coordinator
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Winnipeg, MB
- Full-time
A minimum of 2 years experience a buyer purchaser or warehouse associate is an asset.
Added 32 mins ago
SI
Sales Associate
Staples Inc.
Sault Ste. Marie, ON
- Part-time
Deliver exceptional customer service and enhance customer engagement and satisfaction.
Added 47 mins ago
MC
Technicien(ne) de l'entrepôt / Warehouse Associate
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- Full-time
At Mobilia, we believe that great customer experiences start behind the scenes. We are looking for a reliable, energetic, and hands-on Warehouse Associate to join our team for a temporary…
Added 47 mins ago
HG
Sales Associate
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Vancouver, BC
- Full-time
Customer-focused skills, including Customer Satisfaction and Customer Service, with a commitment to delivering a positive in-store experience.
Added 47 mins ago
C
Client Engagement Associate [Hourly]
CIBC
Hamilton, ON · London, ON · Eastgate Square - Hamilton
- Part-time
Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services
Added 47 mins ago
SC
Retail Operations Supervisor
Staples Canada
Tsawwassen, BC
- Full-time
Customer Engagement: Model and coach, our selling model behaviors, engage with customers, and motivate associates to do the same. Ensure a seamless customer experience by utilizing all…

Coach

Temporary Sales Associate

Ottawa, ON, Canada

$17.60-$22.00 · Part-time

Apply About employer

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Job details

Pay: $17.60-$22.00
Job type: Part-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last - for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations. This role blends luxury‑retail service, omni‑channel selling, and team collaboration to drive brand loyalty and revenue.

Key Responsibilities

Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
Build lasting client relationships through personalized styling, product expertise, and fashion advice.
Drive sales through cross-selling, upselling, and tailored recommendations.
Utilize mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases.
Develop and execute personal sales plans; meet or exceed individual and team KPIs.
Source new customers, maintain relationships, and follow up to close sales.
Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs.
Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards.
Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures.
Process transactions efficiently (purchases, returns, exchanges, online pickups).
Support inventory cycles: receive shipments, stock shelves, and manage product movement.
Assist teammates in functional areas as required.
Foster a collaborative, trust-based environment; encourage team performance.
Participate in brand initiatives, training programs, and inclusion activities.
Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor.

Required Qualifications

1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors. A combination of education and experience will be considered
Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie-talkie use, ability to read price/release sheets.
Strong English proficiency.
Luxury retail background, social media savvy, experience with live-stream shopping or video demos, clienteling and data acquisition skills. (Preferred)
Ability to work in a fast-paced environment,
Strong English language proficiency. (for EU)

Schedule: Ability to work a flexible schedule to meet business needs - including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays).  

Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Our Competencies for All Employees

Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.

Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.

Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Coach. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Base Pay Range

$17.60-$22.00

Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of Canada Corporate Compensation & Benefits.

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More about this job

Responsibilities

Represent Coach by delivering personalized luxury retail service, building client relationships, and meeting individual and store sales goals through styling, recommendations, and omni-channel selling. Support store operations by processing transactions, replenishing and organizing merchandise, assisting with inventory and visual merchandising, and collaborating with teammates.

Requirements

At least one year of sales experience is required, with luxury retail experience preferred; candidates should have fashion knowledge, strong English proficiency, basic computer and POS skills, and the ability to work a flexible schedule. The role also requires regularly lifting at least 25 pounds, occasionally lifting up to 50 pounds, and performing physical tasks such as climbing, bending, and kneeling; relevant education may be considered alongside experience.

Skills

Luxury Retail Sales
Customer Service
Personalized Styling
Client Relationship Building
Cross-Selling
Upselling
Omni-Channel Selling
Clienteling
Social Selling
Sales Planning
POS Operation
Inventory Management
Visual Merchandising
Team Collaboration
Fashion Knowledge
Communication

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k)
Paid Parental Leave
Commuter Benefits
Disability Insurance
Tuition Assistance

Visa sponsorship

Not detected in the job text

Keywords

Luxury Retail
Fashion
Sales
Customer Service
Brand Ambassador
Clienteling
Omni-Channel Selling
Mobile POS
POS
Social Selling
Short-Form Video
Live-Stream Shopping
Sales KPIs
Cross-Selling
Upselling
Inventory Processing
Replenishment
Visual Merchandising
Asset Protection
Cash Wrap
Online Pickups
Product Knowledge
Client Data Acquisition
Fashion Trends
Team Collaboration

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