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Added 48 mins ago
B
Customer Service Representative
BASF
Regina, SK
- Full-time
We are looking for a Customer Service Representative to join our Agricultural Solutions team in Regina.
Added 49 mins ago
PC
Pastry Cook
Parq Casino
Vancouver, BC
- $18 to $20 CAD / hour
- Full-time
Have solid problem solving, decision making, customer service, communication and sales skills
Added 1 hour ago
AI
Sales Associate
AutoCanada Inc.
Sherwood Park, AB
- Full-time
The Automotive Sales Representative interacts with customers online, over the phone and in-person to guide them through the vehicle purchase process. With your outstanding communication and…
Added 1 hour ago
PR
Technical Sales Representative
Pacific Rim Engineered Products (1987) Ltd.
Surrey, BC
- Full-time
This full-time, on-site Technical Sales Representative role is based in Surrey, BC. The Technical Sales Representative will actively prospect and engage new and existing customers, identify…
Added 1 hour ago
TH
Merchandising Execution Associate: Part Time Temp - VANCOUVER TERMINAL
The Home Depot Canada
Vancouver, BC · Greater Vancouver Metropolitan Area
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 3 hours ago
RC
inside sales representative
Rainbow Concrete Industries LTD.
Sudbury, ON · Greater Sudbury, ON
- Full-time
Added 3 hours ago
PF
Outside Sales Representative
Paku Foods
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…across the GTA. We are seeking a motivated, customer-focused Sales Representative to open new wholesale accounts and look after our existing ones. This field-based role involves visiting…
Added 4 hours ago
IB
2026 Seasonal Customer Experience Representative
Indigo Books & Music
West Vancouver, BC
- Up to $18.25 CAD / hour
- Part-time
Ability to be mobile on the sales floor for extended periods of time
Added 5 hours ago
LH
LeafFilter - Field Sales Representative - Canada (Regina Saskatoon)
Leaf Home
Saskatoon, SK
- Full-time
As a Leaf Home Field Sales Representative, you will provide potential customers with your expertise and educate them on the benefits of LeafFilter gutter protection and gutter replacement.…
Added 6 hours ago
Pre-Planning Director
Arbor Memorial Inc
Burlington, ON
…Burlington, Ontario are currently recruiting a full-time Pre-Planning Sales Representative to join our Sales…
Added 7 hours ago
NC
Outside Sales Representative
NAPA Canada
Cobourg, ON
- Full-time
Gather market intelligence and report service or product issues to assigned store managers and district sales manager
Added 7 hours ago
AI
Outside Sales Representative
American Iron & Metal (AIM)
Ottawa, ON
- Full-time
We are looking for an Outside Sales Representative, responsible for the development of the market in the
Added 7 hours ago
CN
Appointment Center - Customer Service Representative
Contractor Nation
Dartmouth, NS
- Full-time
Customer Service Representative – Appointment Centre
Added 8 hours ago
TT
Technician Lead
Trane Technologies
Laval, QC
- Full-time
Collaborate with the Service Manager and Health and Safety representative in the event of incidents or accidents.
Added 8 hours ago
MI
CN - Vendor Managed Inventory Specialist
MSC Industrial Supply Co.
Dartmouth, NS
- Full-time
Provides communication and feedback to the sales representative and supervisor as appropriate to ensure full customer satisfaction.
Added 8 hours ago
TM
Wireless Sales Representative
The Mobile Shop
Calgary, AB
- Full-time
…Glentel Inc., Canada’s leading wireless retailer. We are seeking Sales Representatives (Mobilists) to work inside Real Canadian Superstore where you will guide customers towards their…
Added 8 hours ago
TM
Wireless Sales Representative
The Mobile Shop
Calgary, AB
- Full-time
…Glentel Inc., Canada’s leading wireless retailer. We are seeking Sales Representatives (Mobilists) to work inside Real Canadian Superstore where you will guide customers towards their…
Added 8 hours ago
KW
Operations Coordinator
Kintetsu World Express Inc.
Halifax, NS
- Full-time
We are seeking an Operations Coordinator to provide customer service and sales support within the Operations Department. In this role, you will serve as a key point of contact between…
Added 9 hours ago
WH
Pastry Cook
Westmont Hospitality Group
Vancouver, BC
- $19 to $21 CAD / hour
Have solid problem solving, decision making, customer service, communication and sales skills
Added 9 hours ago
GL
FInancial Service Representative
goeasy Ltd.
Wetaskiwin, AB
- Full-time
A day in the life of a Financial Service Representative:
Added 9 hours ago
GL
Financial Service Representative
goeasy Ltd.
Waterloo, ON
- Full-time
A day in the life of a Financial Service Representative:
Added 9 hours ago
GL
Financial Service Representative
goeasy Ltd.
Vancouver, BC
- Full-time
A day in the life of a Financial Service Representative:
Added 9 hours ago
GL
Financial Service Representative
goeasy Ltd.
Brampton, ON
- Full-time
A day in the life of a Financial Service Representative:
Added 9 hours ago
ES
Financial Sales Representative
easyfinancial Services
Montreal, QC
- Full-time
Role Description The Financial Sales Representative is a full-time, on-site role based in Montreal, QC. In this position, the individual will engage with customers in person and by phone to…
Added 10 hours ago
A
Senior Wealth Advisor
ATB
Edmonton, AB · Fort Saskatchewan, AB · Leduc, AB · Sherwood Park, AB · Spruce Grove, AB · St. Albert, AB
- Full-time
Operational & Advisory Workflow: Efficiently manage the end-to-end financial planning process, ensuring accurate service delivery while prioritizing meaningful client interactions.

Coast Capital

Member Services Representative - Headquarters Branch

Surrey, BC, Canada

Starting Salary Range: $24.05 - $25.44 · Part-time

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Job details

Pay: Starting Salary Range: $24.05 - $25.44
Job type: Part-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 1, 2026

Original job description

At Coast Capital, we’re not dreaming about a better future, we’re building one.

Part of the Coast Capital Savings Federal Credit Union family of brands, we’ve been unlocking financial opportunities that positively impact people and communities for more than 85 years. We believe that every Canadian deserves a financial partner who actually cares how things turn out and driven by our social purpose, we look at everything we do through the lens of how we can help our members, employees, and communities. We’re deeply committed to making our financial cooperative a great place to work - Coast Capital is a platinum member of Canada’s Best Managed Companies and one of Canada’s Most Admired Corporate Cultures.

Member Services Representative - Headquarters Branch

Oct 1, 2026

Location(s): Help Headquarters Branch

Job Type: Part Time Regular

myWork Program: Office

Starting Salary Range: $24.05 - $25.44

Background Screening Requirement:

Enhanced Criminal Record Check
Credit Check
Identity Verification
Employment Verification
References

Job Purpose

On any given shift you will be the face of Coast Capital in the branch and balance a friendly advice and service approach with demonstrated ability to proactively listen and identify opportunities to deepen member relationships. By providing our members with support and financial advice, we help them Build a Better Future, Together.

Accountabilities

Be the first friendly face our members see at Coast Capital by exhibiting our Coast Capital values;
We build connection
We act with courage
We re-imagine
Build relationships with member and deliver an outstanding member experience by meeting their initial needs and proactively identifying future opportunities through money chats and so much more!
Educating members on our alternate channels (online banking and mobile platforms) to deliver a memorable member experience
Contribute to team results through listening, spotting opportunities and partnering with other Coast Capital team members to best meet our members financial needs
Build a strong understanding of how Coast Capital Savings assists in providing financial well-being to our members
Create a positive member experience by proactively taking ownership of resolving and preventing member banking issues.
Be the first line of defense by being on the lookout for any counterfeit money or illegal transactions that may occur.

Skills & Qualifications

To be successful as a Member Service Representative in a Coast Capital branch, you must be positive, team-oriented individual with the following knowledge, skills and abilities.

Communication – You have strong verbal English communication skills and are comfortable having sensitive conversations with members.
Active Listening – You listen to your customer and ensure you identify the challenge they may have so you can work towards a positive outcome.
Empathy – You understand a bank account is more than numbers on a screen and you can show understanding and respect for whatever situation a member might be in.
Initiative – You don’t sit and wait for something to do. You see something that needs to be done, and do it.
Problem Solving – You find job satisfaction by identifying a member problem and work towards solving it with them.
Curiosity – You are a life-long learner who loves to grow their understanding of the financial world.
Advisory – You are comfortable identifying opportunities and suggesting Coast Capital products to our members by referring them to other specialists within our organization.
Adaptability – You happily handle whatever situation comes your way.
Motivation – You are a self-motivated, positive and are looking to grow your career in customer service and/or banking.
Integrity – You follow the documented process and do the right thing, every time. Even when no one is watching.

Equity, Diversity & Inclusion at Coast Capital

Don’t meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone – including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you’re excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital.

At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community.

Coast Capital is committed to providing an accessible recruitment experience. If you are a candidate with a disability and require accommodation(s) during any stage of the recruitment process, please contact us at accessibility@coastcapitalsavings.com or 778-391-5836. This contact is intended solely for inquiries or feedback related to accessibility barriers, accommodation requests or alternate format requests. We will work with you to ensure your needs are met. You will only receive a response to inquiries related to these topics.

Why join Coast Capital Savings?

Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities.
Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we’re doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive.
A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership.
Work where you’re most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role.
Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle.
Retirement options. We also take care of our employees once they retire. That’s why we offer the choice of a defined contribution or defined benefit pension plan or RSP’s.
Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits.
Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We’re human, which means we like to have fun with events, celebrations, and recognition throughout the year.
An award winning culture. We’re a Platinum member of Canada’s Best Managed Companies and are regularly recognized by Canada’s Most Admired Corporate Cultures and the BC Top Employers Awards.
We reinvest 10% back into the community. When we do well, our communities do well. That’s why since 2000 we’ve invested over $90 million into our member’s communities.
Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice.

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More about this job

Responsibilities

Provide friendly, personalized service and financial guidance to members, identify opportunities to deepen relationships, and educate members about online and mobile banking. Resolve and prevent banking issues, collaborate with colleagues to meet members’ financial needs, and watch for counterfeit currency or illegal transactions.

Requirements

The posting seeks a positive, team-oriented candidate with strong verbal English communication, active listening, empathy, initiative, problem-solving ability, curiosity, adaptability, and integrity. The candidate should be comfortable discussing members’ needs, identifying relevant products or referrals, and motivated to grow in customer service or banking; no specific education or prior experience requirement is stated.

Skills

Verbal Communication
Active Listening
Empathy
Initiative
Problem Solving
Curiosity
Financial Advisory
Adaptability
Motivation
Integrity
Relationship Building
Customer Service
Digital Banking Education
Fraud Detection
Teamwork

Benefits

Customizable Benefits
Pension Plan
Retirement Savings Plan
Mortgage Financing Benefits
Auto Financing Benefits
Employee Recognition
Employee Volunteer Program

Visa sponsorship

Not detected in the job text

Keywords

Member Services
Credit Union
Financial Services
Member Experience
Financial Advice
Relationship Building
Money Chats
Online Banking
Mobile Banking
Financial Well-Being
Customer Service
Issue Resolution
Fraud Detection
Counterfeit Currency
Illegal Transactions
Product Referrals
Team Collaboration
Enhanced Criminal Record Check
Credit Check
Identity Verification
Employment Verification
References

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