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Added 25 mins ago
RI
Lead Oracle Artificial Intelligence
Raas Infotek
ON · Ontario, Canada
- Contract
The successful candidate will possess deep expertise in Oracle AI Agent Studio, Oracle Fusion Cloud Applications, AI architecture, GenAI technologies, and enterprise integration patterns.…
Added 25 mins ago
AI
Senior L3 AI Engineer
Apptoza Inc.
Montreal, QC
- Full-time
…as point of contact. Over time, the team will help build an agent to automate training, Level 2 and QA…
Added 25 mins ago
KR
Oracle Technical Lead
KTek Resourcing
Brampton, ON
- Contract
The successful candidate will possess deep expertise in Oracle AI Agent Studio, Oracle Fusion Cloud Applications, AI architecture, GenAI technologies, and enterprise integration patterns.…
Added 25 mins ago
LH
Guest Service Agent - PT
Level Hotels & Furnished Suites
Vancouver, BC
- $21 to $24 CAD / hour
- Part-time
…relationships with residents and vendors. As Guest Services Agent, each day brings new learning opportunities. If you're eager to jump right into a fast-paced environment and contribute to…
Added 41 mins ago
AI
Oracle EPM Developer (EPBCS)
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Mississauga, ON
- Full-time
Knowledge of Smart View, Data Management, and Integration Agent.
Added 41 mins ago
P
Azure Data Consultant, Senior Associate
PwC
Toronto, ON
- Full-time
Added 56 mins ago
AB
Rental Sales Agent - Part Time
Avis Budget Group
Ottawa, ON
- Part-time
Added 1 hour ago
HS
Nurse - Temporary Casual 6 months
Hopewell Support Services
Ariss, ON
- Part-time
Added 1 hour ago
HS
Nurse - Temporary Part Time
Hopewell Support Services
Ariss, ON
- Part-time
Added 1 hour ago
TT
Senior Full Stack Software Engineer
True Talent Solutions Partners
Canada
- $200,000 to $275,000 USD / year
- Full-time
…experience and ship new capabilities as the team develops an agent-driven approach to software…
Added 1 hour ago
P
SR&ED and Incentives, Senior Manager
PwC
Toronto, ON
- Full-time
Added 1 hour ago
P
May 2027 - Deals Performance and Restructuring Non-CPA - Summer Intern - Halifax
PwC
Halifax, NS
- Full-time
Added 1 hour ago
L
Customer Support Agent - (Inbound) - Part Time Regular (Float) - Mississauga, ON
LifeLabs
Mississauga, ON
- Part-time
The Customer Support Agent – Inbound will serve as the initial customer contact for Ontario based LifeLabs customers and clients and is responsible for screening inbound calls and work to…
Added 1 hour ago
Bilingual Customer Service Agent - Monday to Friday
SPI Santé Sécurité / SPI Health and Safety
Blainville, QC
Added 1 hour ago
KR
AI Delivery - Oracle Fusion AI
KTek Resourcing
Brampton, ON
- Contract
The successful candidate will possess deep expertise in Oracle AI Agent Studio, Oracle Fusion Cloud Applications, AI architecture, GenAI technologies, and enterprise integration patterns.…
Added 1 hour ago
GE
Reservation Agent - Internal Candidates Only
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…Office Manager, and/or Front Office Manager, the Reservation Agent promotes and sells room nights to existing and potential clients, while providing and exceptional level of service. To…
Added 1 hour ago
KR
AI Delivery Technical Lead
KTek Resourcing
Brampton, ON
- Contract
The successful candidate will possess deep expertise in Oracle AI Agent Studio, Oracle Fusion Cloud Applications, AI architecture, GenAI technologies, and enterprise integration patterns.…
Added 1 hour ago
P
Finance Director
Pollin
Toronto, ON
- Full-time
Act as a change agent to reimagine and modernize the finance function from the ground up, delivering strategic insights and building a nimble, high-impact team
Added 1 hour ago
SO
Senior Commissioning Agent (Mechanical)
Salas O'Brien
Toronto, ON · North York, ON
- Full-time
Working on our commissioning team as a Senior Commissioning Agent (Mechanical), you will be providing commissioning services to our clients, which includes both off-site development work…
Added 1 hour ago
SO
Senior Commissioning Agent (Mechanical)
Salas O'Brien
Toronto, ON · North York, ON
- Full-time
Working on our commissioning team (Vertical Start Up Commissioning Group - VSC Group) as a Senior Commissioning Agent (Mechanical), you will be providing commissioning services to our…
Added 1 hour ago
SO
Commissioning Agent (Mechanical)
Salas O'Brien
Toronto, ON · North York, ON
- Full-time
Working on our commissioning team (VSC Group) as a Commissioning Agent, you will be providing commissioning services to our clients which includes both off-site development work and on-site…
Added 1 hour ago
IP 605 Building Policy Skills: Interdisciplinary Seminar 1 Winter 2027
Wilfrid Laurier University
Waterloo, ON
…Laurier Faculty Association (WLUFA) is the exclusive bargaining agent. All applicants are assessed using both the “Appendix H: Assessment of CTF Candidates under 13.6.1” in the collective…
Added 2 hours ago
VA
AI Enablement Specialist - Contract
Vital AI
Canada
- Contract
…demonstrating their ability to use AI tools, build a simple AI agent, and explain the process to…
Added 2 hours ago
C
AI Transformation Lead
commonsku
Remote, Canada
- $130,000 to $160,000 CAD / year
- Full-time
- Remote
Practical fluency building with AI tools (agentic workflows, AI platforms, prompt and agent configuration) and understanding how they integrate into business systems (APIs, data flows,…
Added 2 hours ago
WA
Full Time Call Centre Agent
We An-Ser
Regina, SK
- $17 CAD / hour
- Full-time

Coast Hotels

Front Desk Agent

Victoria, BC, Canada

Apply About employer

Applications open in a new tab.

Job details

Apply by: Nov 24, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

At Coast Hotels, we believe our Ambassadors (employees) are at the heart of creating refreshingly local exceptional guest experiences. We are proud to live our core values by fostering an inclusive workplace where diverse perspectives and backgrounds strengthen our team, our service, and our connection to the communities we serve.

The Front Desk Agent will contribute to the overall success of the hotel by providing superior customer service and administrative support to the Front Office.

Responsibilities:

Provides customer service and handles administrative duties such as the check-in and check-out of guests, handling guest concerns, assisting with the arrivals and departures of groups and tours and luggage storage
Follows established procedures and policies when completing tasks
Receives, sorts and distributes incoming mail
Prepares and sends courier packages and ensures accurate billing and records
Orders office supplies and maintains inventory levels
Acts as an Ambassador for Coast, including greeting guests and handling basic inquiries
Demonstrates a customer service attitude with internal/external contacts
Provides basic data entry and transaction handling service for the Front Office
Inputs data accurately into the appropriate database
Produces statistics and reports on the data as per standard formats
Reports discrepancies in room rates, payment information and credit arrangements to appropriate manager for follow up
Verifies the accuracy of their daily inputs, including payment transactions, and submits their daily shift audit for review by the night audit
Handles cash, cheques, credit and debit card transactions in accordance with hotel policies
Other duties as required

Skills/Knowledge/Experience:

Minimum 1 year experience in similar position preferred
Secondary School Diploma
Advanced communication, interpersonal, and customer service skills
Technical aptitude
Beginner level in the use of MS Office Suite
Professional appearance and attitude
Bondable
Exemplifies Coast’s core values and enjoys working in a culture of accountability
Able to work a flexible schedule which includes evenings, weekends and some nights

Coast Hotels offers a variety of benefits, including competitive wages & benefits, employee discounts, training & development, career advancement opportunities & more!

Coast Hotels is committed to creating an inclusive and accessible workplace for all candidates and Ambassadors.
If you require accommodation during the hiring process, please let us know.

Coast Hotels would like to thank all interested applicants
Only those selected for an interview will be contacted

NO PLACE LIKE COAST !

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More about this job

Responsibilities

Provide guest service and administrative support, including check-in and check-out, responding to guest concerns, assisting groups and tours, and handling mail, courier packages, and office supplies. Process and verify data and payments, prepare reports, follow hotel procedures, and submit daily shift audits for review.

Requirements

A secondary school diploma is required, and at least one year of experience in a similar position is preferred. Candidates should have strong communication, interpersonal, and customer service skills, beginner-level Microsoft Office ability, a professional attitude, and availability for a flexible schedule that includes evenings, weekends, and some nights.

Skills

Customer Service
Guest Check-In and Check-Out
Guest Relations
Administrative Support
Communication
Interpersonal Skills
Data Entry
Transaction Processing
Cash Handling
Payment Processing
Microsoft Office
Inventory Management
Mail and Courier Handling
Report Preparation
Attention to Detail
Flexible Scheduling

Benefits

Competitive Wages
Employee Discounts
Training and Development
Career Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Front Office
Hotel
Guest Services
Customer Service
Check-In
Check-Out
Guest Concerns
Group and Tour Arrivals
Luggage Storage
Administrative Support
Mail Distribution
Courier Packages
Office Supplies
Inventory
Data Entry
Database
Transaction Processing
Statistics and Reports
Room Rates
Payment Information
Credit Arrangements
Shift Audit
Cash Handling
Cheques
Credit Cards
Debit Cards
Microsoft Office

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