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Added 9 mins ago
FI
Territory Sales Manager
Formations Inc.
Winnipeg, MB
- Full-time
Customer Relationship ManagementBuild and maintain strong relationships with existing customers, prospective accounts, and key decision-makers.Conduct regular customer visits and business…
Added 9 mins ago
T
Customer Experience Associate - Dartmouth Crossing
TD
Dartmouth, NS
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 9 mins ago
UO
Administrative Assistant, Surgery
University of Calgary
Calgary, AB
- Full-time
Demonstrated strong communication, team and customer service skills, and an ability to exercise judgment within established guidelines
Added 9 mins ago
SI
Waitstaff
Shannex Incorporated
Truro, NS
- Part-time
At least one year of experience with serving food or demonstrated experience in customer service
Added 9 mins ago
Customer Care Representative-Oromocto, NB
Sonova AG
Oromocto, NB
…retail clinic environment? Are you passionate about providing customer service that exceeds…
Added 9 mins ago
SL
Lead Technician
Summit LLC
ON · Rexdale, Ontario
- Full-time
…office, located in Markham ON, houses the administrative and support functions for the company. Stock Transportation has a strong record of success and decades of experience in pupil…
Added 9 mins ago
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Commercial Sales Training Manager
''
Toronto, ON
- Full-time
The Commercial Training Manager is part of the Foodservice commercial organization and reports to the Senior Director, Strategy & Execution – Foodservice. This role partners closely with…
Added 9 mins ago
FB
Produce Production Assistant Manager
Farm Boy Inc.
Toronto, ON
- From $21.5 CAD / hour
- Full-time
In this role, you’ll support Farm Boy’s vision of delivering the best fresh shopping experience by partnering with the Department Manager to drive strong operational results. With a…
Added 9 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Winkler, MB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 9 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
St. Thomas, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 9 mins ago
SD
Merchandiser, Hourly Full Time Evening
Shoppers Drug Mart
Victoria, BC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 9 mins ago
W
(CAN) Cashier Temp
Walmart
Listowel, ON
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 9 mins ago
W
Front End Checkout Team Associate
Walmart
Campbell River, BC
- Full-time
To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 9 mins ago
W
(CAN) Front End Checkout Team Associate
Walmart
Winnipeg, MB
- Part-time
To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 9 mins ago
W
Self checkout attendant
Walmart
Edmonton, AB
- Part-time
…reassuring way and escalate cash or technical issues to the Customer Service…
Added 9 mins ago
W
(CAN) Consumables Associate Temp
Walmart
Listowel, ON
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 9 mins ago
EN
Quick Service (QSR) Sales Associate (Part-Time) - Eataly Sherway Gardens
Eataly North America
Toronto, ON
- $17.95 CAD / hour
- Part-time
A Quick Service Restaurant (QSR) Sales Associate provides exceptional guest service across Eataly’s various QSR counters – serving gelato, pastries, coffee, paninis and other Italian…
Added 9 mins ago
W
(CAN) Health and Beauty Team Associate
Walmart
Ottawa, ON
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 24 mins ago
MH
Bilingual Legal & Debt Resolution Specialist
Mitsubishi HC Capital Canada
Burlington, ON
- $58,290 to $108,290 CAD / year
- Full-time
Work closely with the Credit Service Department and other business units such as Sales, Asset Management, Customer Support, and Operations to ensure customer service satisfaction, and…
Added 24 mins ago
CN
Lodge Manager - PNW
Civeo North America
Kitimat, BC
- Full-time
Civeo Pacific Northwest Employees LP is seeking a Lodge Manager to lead day-to-day operations for Sitka Lodge located in Kitimat, BC. Reporting to the Sr. Operations Manager, this role…
Added 24 mins ago
BF
Senior Mechanical Project Engineer
BC Ferries
BC · British Columbia, Canada
- Full-time
Reporting To The Engineering Manager, Mechanical In The Technical Services And Standards Department, You Add Value In Key Areas Of Oversight Such As
Added 24 mins ago
A
Strategy & Operations, Customer Success
Ashby
Canada
- Full-time
In this Strategy and Operations, Customer Success role, you will drive the strategy, processes, and data-driven insights that empower our Customer Success Team to deliver exceptional…
Added 24 mins ago
WR
Commis d’entrepôt/Chauffeur
Westlake Royal Building Products
Sherbrooke, QC
- Full-time
Community Relations - We support and encourage our employees to volunteer their time and efforts in worthwhile causes and donate funds to assist various charitable groups.
Added 24 mins ago
B
Senior Manager, First Party Fraud Analytics - Onboarding
BMO
Toronto, ON
- Full-time
…measure, and mitigate first party fraud risk while balancing customer experience, portfolio performance, and business growth objectives. Working closely with Technology, Data & Analytics,…
Added 24 mins ago
S
Home Health Care - Specialist Rehab Product
Sobeys
St. John's, NL
- Full-time
Role model and reinforce customer service expectations daily for all staff

Coast Hotels

Front Desk Agent

Victoria, BC, Canada

Apply About employer

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Job details

Apply by: Nov 24, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

At Coast Hotels, we believe our Ambassadors (employees) are at the heart of creating refreshingly local exceptional guest experiences. We are proud to live our core values by fostering an inclusive workplace where diverse perspectives and backgrounds strengthen our team, our service, and our connection to the communities we serve.

The Front Desk Agent will contribute to the overall success of the hotel by providing superior customer service and administrative support to the Front Office.

Responsibilities:

Provides customer service and handles administrative duties such as the check-in and check-out of guests, handling guest concerns, assisting with the arrivals and departures of groups and tours and luggage storage
Follows established procedures and policies when completing tasks
Receives, sorts and distributes incoming mail
Prepares and sends courier packages and ensures accurate billing and records
Orders office supplies and maintains inventory levels
Acts as an Ambassador for Coast, including greeting guests and handling basic inquiries
Demonstrates a customer service attitude with internal/external contacts
Provides basic data entry and transaction handling service for the Front Office
Inputs data accurately into the appropriate database
Produces statistics and reports on the data as per standard formats
Reports discrepancies in room rates, payment information and credit arrangements to appropriate manager for follow up
Verifies the accuracy of their daily inputs, including payment transactions, and submits their daily shift audit for review by the night audit
Handles cash, cheques, credit and debit card transactions in accordance with hotel policies
Other duties as required

Skills/Knowledge/Experience:

Minimum 1 year experience in similar position preferred
Secondary School Diploma
Advanced communication, interpersonal, and customer service skills
Technical aptitude
Beginner level in the use of MS Office Suite
Professional appearance and attitude
Bondable
Exemplifies Coast’s core values and enjoys working in a culture of accountability
Able to work a flexible schedule which includes evenings, weekends and some nights

Coast Hotels offers a variety of benefits, including competitive wages & benefits, employee discounts, training & development, career advancement opportunities & more!

Coast Hotels is committed to creating an inclusive and accessible workplace for all candidates and Ambassadors.
If you require accommodation during the hiring process, please let us know.

Coast Hotels would like to thank all interested applicants
Only those selected for an interview will be contacted

NO PLACE LIKE COAST !

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More about this job

Responsibilities

Provide guest service and administrative support, including check-in and check-out, responding to guest concerns, assisting groups and tours, and handling mail, courier packages, and office supplies. Process and verify data and payments, prepare reports, follow hotel procedures, and submit daily shift audits for review.

Requirements

A secondary school diploma is required, and at least one year of experience in a similar position is preferred. Candidates should have strong communication, interpersonal, and customer service skills, beginner-level Microsoft Office ability, a professional attitude, and availability for a flexible schedule that includes evenings, weekends, and some nights.

Skills

Customer Service
Guest Check-In and Check-Out
Guest Relations
Administrative Support
Communication
Interpersonal Skills
Data Entry
Transaction Processing
Cash Handling
Payment Processing
Microsoft Office
Inventory Management
Mail and Courier Handling
Report Preparation
Attention to Detail
Flexible Scheduling

Benefits

Competitive Wages
Employee Discounts
Training and Development
Career Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Front Office
Hotel
Guest Services
Customer Service
Check-In
Check-Out
Guest Concerns
Group and Tour Arrivals
Luggage Storage
Administrative Support
Mail Distribution
Courier Packages
Office Supplies
Inventory
Data Entry
Database
Transaction Processing
Statistics and Reports
Room Rates
Payment Information
Credit Arrangements
Shift Audit
Cash Handling
Cheques
Credit Cards
Debit Cards
Microsoft Office

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