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Added 1 min ago
Manager Financial Operations and Analytics
Department of Transportation and Infrastructure
Winnipeg, MB
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…
Added 9 mins ago
FI
Territory Sales Manager
Formations Inc.
Winnipeg, MB
- Full-time
…looking for a motivated, relationship-driven Territory Sales Manager (TSM) to join our Winnipeg team and help expand our market…
Added 9 mins ago
T
Customer Experience Associate - Dartmouth Crossing
TD
Dartmouth, NS
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 9 mins ago
UO
Administrative Assistant, Surgery
University of Calgary
Calgary, AB
- Full-time
Manages own time effectively and ensures immediate reports to manager is kept informed of activities, and progress of work
Added 9 mins ago
SI
Waitstaff
Shannex Incorporated
Truro, NS
- Part-time
Recognition and Rewards for service excellence and safety
Added 9 mins ago
SS
Client Care Supervisor (RPN) - Supportive Housing
SPRINT Senior Care
Toronto, ON
- Full-time
The Client Care Supervisor reports to the Client Services Manager and works closely with SPRINT Senior Care staff, caregivers, families, vendors, and service partners to ensure quality…
Added 9 mins ago
Customer Care Representative-Oromocto, NB
Sonova AG
Oromocto, NB
…clinic environment? Are you passionate about providing customer service that exceeds…
Added 9 mins ago
DC
Manager - Public Company Audit
DMCL Chartered Professional Accountants
Vancouver, BC
- Full-time
This role is intended for an experienced public company audit Manager who is looking for clear compensation practices, meaningful autonomy, and the authority to lead engagements effectively.
Added 9 mins ago
SM
Sr. Software Solutions Specialist
Spin Master Ltd
Toronto, ON
- Full-time
…Specialist to join our Global IT Services team, reporting to the Manager, Digital Workplace Engineering. This role is responsible for evaluating, implementing, optimizing, and supporting…
Added 9 mins ago
SL
Lead Technician
Summit LLC
ON · Rexdale, Ontario
- Full-time
…School Services, we are continually focused on delivering our service promise: Getting students to school safely, on time and ready to…
Added 9 mins ago
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Commercial Sales Training Manager
''
Toronto, ON
- Full-time
Position Title: Commercial Sales Training Manager
Added 9 mins ago
FB
Produce Production Assistant Manager
Farm Boy Inc.
Toronto, ON
- From $21.5 CAD / hour
- Full-time
…fresh shopping experience by partnering with the Department Manager to drive strong operational results. With a customer-first mindset and hands-on leadership approach, you’ll help maintain…
Added 9 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Winkler, MB
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 9 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
St. Thomas, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 9 mins ago
SD
Merchandiser, Hourly Full Time Evening
Shoppers Drug Mart
Victoria, BC
- Full-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 9 mins ago
W
(CAN) Cashier Temp
Walmart
Listowel, ON
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 9 mins ago
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Front End Checkout Team Associate
Walmart
Campbell River, BC
- Full-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 9 mins ago
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(CAN) Front End Checkout Team Associate
Walmart
Winnipeg, MB
- Part-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 9 mins ago
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Self checkout attendant
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Edmonton, AB
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…reassuring way and escalate cash or technical issues to the Customer Service…
Added 9 mins ago
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(CAN) Consumables Associate Temp
Walmart
Listowel, ON
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 9 mins ago
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Quick Service (QSR) Sales Associate (Part-Time) - Eataly Sherway Gardens
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Toronto, ON
- $17.95 CAD / hour
- Part-time
A Quick Service Restaurant (QSR) Sales Associate provides exceptional guest service across Eataly’s various QSR counters – serving gelato, pastries, coffee, paninis and other Italian…
Added 9 mins ago
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(CAN) Health and Beauty Team Associate
Walmart
Ottawa, ON
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 24 mins ago
MH
Bilingual Legal & Debt Resolution Specialist
Mitsubishi HC Capital Canada
Burlington, ON
- $58,290 to $108,290 CAD / year
- Full-time
Reporting to the Manager, Legal & Debt Resolution, the Legal & Debt Resolution Specialist is responsible for more complex written off and delinquent files, all over Canada, recommending…
Added 24 mins ago
CN
Lodge Manager - PNW
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- Full-time
Civeo Pacific Northwest Employees LP is seeking a Lodge Manager to lead day-to-day operations for Sitka Lodge located in Kitimat, BC. Reporting to the Sr. Operations Manager, this role…
Added 24 mins ago
BF
Senior Mechanical Project Engineer
BC Ferries
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- Full-time
Reporting To The Engineering Manager, Mechanical In The Technical Services And Standards Department, You Add Value In Key Areas Of Oversight Such As

Coast Hotels

Front Desk Agent

Victoria, BC, Canada

Apply About employer

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Job details

Apply by: Nov 24, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

At Coast Hotels, we believe our Ambassadors (employees) are at the heart of creating refreshingly local exceptional guest experiences. We are proud to live our core values by fostering an inclusive workplace where diverse perspectives and backgrounds strengthen our team, our service, and our connection to the communities we serve.

The Front Desk Agent will contribute to the overall success of the hotel by providing superior customer service and administrative support to the Front Office.

Responsibilities:

Provides customer service and handles administrative duties such as the check-in and check-out of guests, handling guest concerns, assisting with the arrivals and departures of groups and tours and luggage storage
Follows established procedures and policies when completing tasks
Receives, sorts and distributes incoming mail
Prepares and sends courier packages and ensures accurate billing and records
Orders office supplies and maintains inventory levels
Acts as an Ambassador for Coast, including greeting guests and handling basic inquiries
Demonstrates a customer service attitude with internal/external contacts
Provides basic data entry and transaction handling service for the Front Office
Inputs data accurately into the appropriate database
Produces statistics and reports on the data as per standard formats
Reports discrepancies in room rates, payment information and credit arrangements to appropriate manager for follow up
Verifies the accuracy of their daily inputs, including payment transactions, and submits their daily shift audit for review by the night audit
Handles cash, cheques, credit and debit card transactions in accordance with hotel policies
Other duties as required

Skills/Knowledge/Experience:

Minimum 1 year experience in similar position preferred
Secondary School Diploma
Advanced communication, interpersonal, and customer service skills
Technical aptitude
Beginner level in the use of MS Office Suite
Professional appearance and attitude
Bondable
Exemplifies Coast’s core values and enjoys working in a culture of accountability
Able to work a flexible schedule which includes evenings, weekends and some nights

Coast Hotels offers a variety of benefits, including competitive wages & benefits, employee discounts, training & development, career advancement opportunities & more!

Coast Hotels is committed to creating an inclusive and accessible workplace for all candidates and Ambassadors.
If you require accommodation during the hiring process, please let us know.

Coast Hotels would like to thank all interested applicants
Only those selected for an interview will be contacted

NO PLACE LIKE COAST !

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More about this job

Responsibilities

Provide guest service and administrative support, including check-in and check-out, responding to guest concerns, assisting groups and tours, and handling mail, courier packages, and office supplies. Process and verify data and payments, prepare reports, follow hotel procedures, and submit daily shift audits for review.

Requirements

A secondary school diploma is required, and at least one year of experience in a similar position is preferred. Candidates should have strong communication, interpersonal, and customer service skills, beginner-level Microsoft Office ability, a professional attitude, and availability for a flexible schedule that includes evenings, weekends, and some nights.

Skills

Customer Service
Guest Check-In and Check-Out
Guest Relations
Administrative Support
Communication
Interpersonal Skills
Data Entry
Transaction Processing
Cash Handling
Payment Processing
Microsoft Office
Inventory Management
Mail and Courier Handling
Report Preparation
Attention to Detail
Flexible Scheduling

Benefits

Competitive Wages
Employee Discounts
Training and Development
Career Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Front Office
Hotel
Guest Services
Customer Service
Check-In
Check-Out
Guest Concerns
Group and Tour Arrivals
Luggage Storage
Administrative Support
Mail Distribution
Courier Packages
Office Supplies
Inventory
Data Entry
Database
Transaction Processing
Statistics and Reports
Room Rates
Payment Information
Credit Arrangements
Shift Audit
Cash Handling
Cheques
Credit Cards
Debit Cards
Microsoft Office

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