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Added 12 mins ago
S
Child Life Specialist, Child and Youth Therapeutic Services, Children's and Women's
Sanya’k̓ula
Vancouver, BC
- Full-time
Added 12 mins ago
PH
General Practitioner in Radiation Oncology - BC Cancer - Victoria
Provincial Health Services Authority
Victoria, BC
- Full-time
Added 12 mins ago
DD
The Shoe Co. - Sales Associate
DSW Designer Shoe Warehouse
Kelowna, BC
- Internship
Added 12 mins ago
PS
Client Services Manager
Paladin Security Group Ltd
Prince George, BC
- $80,000 to $90,000 CAD / year
- Full-time
Added 12 mins ago
EV
Administrative Assistant, Human Resources (Temporary)
Elk Valley Resources
Elkford, BC
- Full-time
Added 12 mins ago
RI
HUMAN RESOURCES MANAGER – BRITISH COLUMBIA, CANADA
Renard International Hospitality Search Consultants
BC
- $100,000 to $110,000 CAD / year
- Full-time
Added 12 mins ago
LM
Branch Coordinator
Leavitt Machinery
Sparwood, BC
- Full-time
Added 12 mins ago
PC
Co-op Student - Process Engineering - January 2027 (12 Month Term)
Parkland Corporation
Burnaby, BC
- Other
Added 12 mins ago
PC
Co-op Student - Process Engineering - January 2027 (12 Month Term)
Parkland Corporation
Burnaby, BC
- Other
Added 12 mins ago
W
Principal Mechanical Engineer, Mining and Minerals
Worley
Vancouver, BC
- Full-time
Added 12 mins ago
VC
Public Health Nurse (RN) - Early Years (0 to 5 years) (Training may be offered)
Vancouver Coastal Health
Vancouver, BC
- Internship
Added 12 mins ago
VI
Instructor, Introduction to East Asian Cultures
Vancouver Island University
Nanaimo, BC
- Temporary
Added 12 mins ago
QI
Registered Massage Therapist
Qi Integrated Health
Vancouver, BC
- Full-time
Added 12 mins ago
HR
Senior Accountant
HireLoft Recruitment
Chilliwack, BC
- $75,000 to $85,000 CAD / year
- Full-time
Added 12 mins ago
DD
DSW: Supervisor Full-time
DSW Designer Shoe Warehouse
Vancouver, BC
- Full-time
Added 12 mins ago
VC
Social Worker - Mental Health & Substance Use
Vancouver Coastal Health
Richmond, BC
- Full-time
Added 12 mins ago
IS
Senior DevOps Engineer – HPC / EDA / SLURM
ITMC Systems, Inc
Vancouver, BC
- Full-time
Added 12 mins ago
R
Assistant Store Manager - Tsawwassen Mills
RW&CO
Delta, BC
- Full-time
Added 12 mins ago
VB
D365 F&O Functional Analyst
Vaco by Highspring
Richmond, BC
- $100,000 to $120,000 CAD / year
- Full-time
Added 12 mins ago
RU
Learning Architect Sr. Associate (Instructional Designer)
RSM US LLP
Vancouver, BC
- Full-time
Added 12 mins ago
Quality Improvement Specialist
College of Pharmacists of British Columbia
Vancouver, BC
Added 12 mins ago
Payroll and Benefits Administrator
Concert Properties Ltd.
Vancouver, BC
Added 12 mins ago
Auto Sales Advisor - Jim Pattison CJD
The Jim Pattison Auto Group
Surrey, BC
Added 12 mins ago
Car Sales Advisor - Volkswagen
The Jim Pattison Auto Group
Surrey, BC
Added 12 mins ago
Front Office Manager
Coast Hotels
Chilliwack, BC

Coast Hotels

Front Office Manager

Chilliwack, BC, Canada

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

At Coast Hotels, we believe our Ambassadors (employees) are at the heart of creating refreshingly local exceptional guest experiences. We are proud to live our core values by fostering an inclusive workplace where diverse perspectives and backgrounds strengthen our team, our service, and our connection to the communities we serve.

Your next career move comes with travel perks. Enjoy exclusive Ambassador hotel discounts at Coast Hotels and APA Hotels while building your career with a company that invests in its people.

We're looking for a Front Office Manager who will provide leadership and direction for the Front Office team while ensuring exceptional guest experiences and operational excellence.

You will contribute to the overall success of the hotel by managing front office operations, developing team members, and driving guest satisfaction at Coast Chilliwack Hotel by APA.

What Makes This Role Exciting?

Earn competitive wages and enjoy extended health and dental benefits.
Lead a high-impact department that shapes the guest experience.
Develop and mentor a successful team.
Influence hotel performance and service excellence.
Build a rewarding hospitality leadership career with Coast Hotels.

What You'll Do

Manage all Front Office operations and team members.
Recruit, train, develop, and coach employees.
Ensure exceptional guest service standards are maintained.
Monitor guest satisfaction and implement improvements.
Manage scheduling, labor costs, and departmental budgets.
Oversee reservations, cash handling, and daily reporting.
Resolve escalated guest concerns and service issues.
Collaborate with hotel departments to achieve operational objectives.
Ensure compliance with company policies and brand standards.
Perform other duties as assigned.

What You Bring

Education in hospitality management or a related field, experience in the hospitality industry, or a combination of both.

Previous Front Office leadership experience.
Strong leadership, coaching, and team-development skills.
Excellent communication and guest service abilities.
Strong business, organizational, and analytical skills.
Ability to make sound decisions in a fast-paced environment.
Experience with hotel systems and operational reporting.
Commitment to employee engagement and guest satisfaction.
Flexibility to support hotel operations as required.

Able to work a flexible schedule, which includes evenings, weekends, holidays and overnight shifts when required

Coast Hotels offers a variety of benefits, including competitive wages & benefits, employee discounts, training & development, career advancement opportunities & more!

Coast Hotels is committed to creating an inclusive and accessible workplace for all candidates and Ambassadors.
If you require accommodation during the hiring process, please let us know.

Coast Hotels would like to thank all interested applicants
Only those selected for an interview will be contacted

NO PLACE LIKE COAST !

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More about this job

Responsibilities

The Front Office Manager provides leadership to the front office team to ensure operational excellence and high-quality guest experiences. Responsibilities include managing daily operations, staff development, scheduling, and maintaining brand service standards.

Requirements

Candidates should have previous front office leadership experience and a background in the hospitality industry. Strong communication, organizational, and analytical skills are required, along with the flexibility to work varied shifts including weekends and holidays.

Skills

Leadership
Team management
Guest service
Operational excellence
Staff training
Budget management
Conflict resolution
Communication skills
Analytical skills
Organizational skills
Cash handling
Reservation management
Coaching
Decision making

Benefits

Extended health benefits
Dental benefits
Employee discounts
Training and development
Career advancement opportunities

Visa sponsorship

Not detected in the job text

Keywords

Front Office Manager
Hospitality Management
Guest Experience
Team Leadership
Operational Excellence
Staff Development
Budgeting
Labor Cost Management
Customer Service
Hotel Operations
Reservations
Cash Handling
Reporting
Brand Standards
Employee Engagement

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