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Added 12 mins ago
BH
Specialist Engineer - Electrical
BC Hydro
Burnaby, BC
- Temporary
Lead field engineering, construction oversight, testing, commissioning, energization and turnover activities for electrical and protection & control (P&C) systems on major BC Hydro capital…
Added 12 mins ago
CS
Culinary Manager
Cogir Senior Living
Burlington, ON · Kitchener, ON · Milton, ON · Mississauga, ON · Oakville, ON · Toronto, ON · Briarfield Gardens
- Full-time
…recruit, train, and oversee a team of exceptional culinary and service professionals. Operating with an eye on cost efficiency, you'll collaborate to deliver an unparalleled culinary…
Added 12 mins ago
SC
shift supervisor - Store# 04435, COMO LAKE
Starbucks Coffee Company
Coquitlam, BC
- Full-time
…executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary…
Added 27 mins ago
U
Aurora Driver Helper
UPS
Concord, ON
- Part-time
…deliveries and pick-ups of UPS packages at UPS drop boxes and customer locations in and around Auora Area. *NO DRIVING REQUIRED* The role involves working in a physically demanding and…
Added 27 mins ago
U
QA Specialist
UPS
Burlington, ON
- Full-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 27 mins ago
U
Richmond Hill Driver Helper
UPS
Concord, ON
- Part-time
…packages. This position is essential to providing excellent customer service through efficiency and…
Added 27 mins ago
U
Thornhill Driver Helper
UPS
Concord, ON
- Part-time
…packages. This position is essential to providing excellent customer service through efficiency and…
Added 27 mins ago
U
Newmarket Driver Helper
UPS
Concord, ON
- Part-time
…deliveries and pick-ups of UPS packages at UPS drop boxes and customer locations in and around Newmarket Area. *NO DRIVING REQUIRED* The role involves working in a physically demanding and…
Added 27 mins ago
U
Mount Albert Driver Helper
UPS
Concord, ON
- Part-time
…deliveries and pick-ups of UPS packages at UPS drop boxes and customer locations in and around Mount Albert Area. *NO DRIVING REQUIRED* The role involves working in a physically demanding…
Added 27 mins ago
U
Newmarket Driver Helper
UPS
Concord, ON
- Part-time
…deliveries and pick-ups of UPS packages at UPS drop boxes and customer locations in and around Newmarket Area. *NO DRIVING REQUIRED* The role involves working in a physically demanding and…
Added 27 mins ago
U
Mount Albert Driver Helper
UPS
Concord, ON
- Part-time
…deliveries and pick-ups of UPS packages at UPS drop boxes and customer locations in and around Mount Albert Area. *NO DRIVING REQUIRED* The role involves working in a physically demanding…
Added 27 mins ago
U
Thornhill Driver Helper
UPS
Concord, ON
- Part-time
…packages. This position is essential to providing excellent customer service through efficiency and…
Added 27 mins ago
U
Richmond Hill Driver Helper
UPS
Concord, ON
- Part-time
…packages. This position is essential to providing excellent customer service through efficiency and…
Added 27 mins ago
U
Aurora Driver Helper
UPS
Concord, ON
- Part-time
…deliveries and pick-ups of UPS packages at UPS drop boxes and customer locations in and around Auora Area. *NO DRIVING REQUIRED* The role involves working in a physically demanding and…
Added 27 mins ago
S
Technology Manager
Skip
Oakville, ON
- Full-time
Just Eat Takeaway is seeking a Technology Manager to lead and grow the Delivery as a Service team (DaaS) within our Logistics Pillar (Logistics Services).
Added 27 mins ago
M
Senior Director, Retail Operations - Quebec
MEC
Montreal, QC
- Full-time
Customer/member experience (NPS, service levels)
Added 27 mins ago
Junk Removal Specialist
1-800-GOT-JUNK?
Calgary, AB
Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences.…
Added 57 mins ago
TU
Undergraduate Admissions Coordinator
The University of British Columbia
Vancouver, BC
- $5,027 to $5,413 CAD / month
- Full-time
Provides knowledgeable and high quality customer service to prospective students and when appropriate, their families, Counsellors, Enrolment Service Professionals and other members of the…
Added 57 mins ago
ML
MRO Coordinator
Maple Leaf Foods Inc
Mississauga, ON
- $47,000 to $69,000 CAD / year
- Part-time
Propose strategies to resolve shortfalls in Inventory Service Levels and Inventory Levels.
Added 57 mins ago
X
Head of Consumer Segment, NAM (Canada)
Xe.com
Canada
- Full-time
Lead consumer service and sales performance across Customer Success and Digital Sales, ensuring service and sales SLAs are consistently met or beaten.
Added 57 mins ago
Front of House - Server with Evening and Late night Availability
Northland Properties
Calgary, AB
…hospitality driven, team-oriented people to become a part of our service team. With many different key responsibilities a Server may have, this role is crucial in creating an outstanding…
Added 57 mins ago
TA
Outside Sales Representative
The Acquisition Group
AB
- Full-time
Build trust and deliver exceptional customer experiences
Added 1 hour ago
SC
shift supervisor - Store# 67465, 122 MARTINDALE CRESCENT
Starbucks Coffee Company
Hamilton, ON
- Full-time
…executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary…
Added 1 hour ago
SC
shift supervisor - Store# 22841, PROSPECT STREET - UPTOWN CENTRE
Starbucks Coffee Company
Fredericton, NB
- Full-time
…executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary…
Added 1 hour ago
BC
RPN Inpatient Rehabilitation
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners

Coast Hotels

Front Office Supervisor

North Vancouver, BC, Canada

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Job details

Apply by: Nov 8, 2026
Experience: 1-3 years of related experience in the hospitality industry
Posting language: English
Posted: Oct 30, 2026

Original job description

At Coast Hotels, we believe our Ambassadors (employees) are at the heart of creating refreshingly local exceptional guest experiences. We are proud to live our core values by fostering an inclusive workplace where diverse perspectives and backgrounds strengthen our team, our service, and our connection to the communities we serve.

The Front Office Supervisor will contribute to the overall success of the hotels by leading and maintaining Guest Services standards for the front office, by anticipating guest needs and providing friendly, efficient, and superior customer service during all guest interactions.

Responsibilities:

Demonstrates a superior customer service attitude with internal/external contacts, which includes listening to and understanding the needs of guests; anticipating and addressing guest concerns and requirements; looking for opportunities to exceed guest expectations; and escalating issues as necessary
Supervises front desk operations and handles administrative duties such as, performing check-in and check-out of guests, handling guest concerns, assisting with the arrivals and departures of groups and tours, and storing luggage
Reviews daily arrivals list and checks VIP notes and other special guest requests
Monitors the quality of work and provides feedback on the degree to which operational standards are met
Communicates goals to others, including team members, other Leaders, etc
Reviews departmental plan and performance on a quarterly basis to identify areas for improvement that would contribute to enhanced business performance and to identify opportunities that would support business growth
Other duties as required

Skills/Knowledge/Experience:

1-3 years of related experience in the hospitality industry
Bachelor's Degree or Diploma in Hospitality or equivalent combination of education and experience
Excellent communication (written, oral English and listening), and customer service skills
Ability to lead and motivate others
Strong problem resolution skills and conflict resolution skills to resolve issues within a functional area
Aware of and understands how all areas of the business interact and how own area impacts and is impacted by other areas
Experience dealing with fast-paced customer-service environments
Exemplifies Coast’s core values and enjoys working in a culture of accountability
Able to work a flexible schedule, which includes evenings, weekends, holidays and some overnights

Coast Hotels offers a variety of benefits, including competitive wages & benefits, employee discounts, training & development, career advancement opportunities & more!

Coast Hotels is committed to creating an inclusive and accessible workplace for all candidates and Ambassadors.
If you require accommodation during the hiring process, please let us know.

Coast Hotels would like to thank all interested applicants
Only those selected for an interview will be contacted

NO PLACE LIKE COAST !

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More about this job

Responsibilities

The Front Office Supervisor leads front desk operations and maintains guest service standards to ensure exceptional guest experiences. They are responsible for supervising staff, handling administrative tasks, and resolving guest concerns to meet operational goals.

Requirements

Candidates must have 1-3 years of hospitality experience and a Bachelor's Degree or Diploma in Hospitality. Strong communication, leadership, and problem-solving skills are required, along with the ability to work a flexible schedule.

Skills

Customer service
Front desk operations
Leadership
Problem resolution
Conflict resolution
Communication
Administrative duties
Team management
Hospitality management

Benefits

Competitive wages
Benefits
Employee discounts
Training and development
Career advancement opportunities

Visa sponsorship

Not detected in the job text

Keywords

Front Office
Hospitality
Guest Services
Front Desk
Customer Service
Leadership
Operations Management
Check-in
Check-out
VIP Services
Conflict Resolution
Team Supervision
Administrative Support

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