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Coast Hotels

Housekeeping Supervisor

Calgary, AB, Canada

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Job details

Apply by: Nov 13, 2026
Experience: Minimum 2 years’ experience in similar position required
Posting language: English
Posted: Nov 2, 2026

Original job description

At Coast Hotels, we believe our Ambassadors (employees) are at the heart of creating refreshingly local exceptional guest experiences. We are proud to live our core values by fostering an inclusive workplace where diverse perspectives and backgrounds strengthen our team, our service, and our connection to the communities we serve.

The Housekeeping Supervisor will assist the Executive Housekeeper in the efficient operation of the Housekeeping Department. This position will be responsible for ensuring that the Coast Hotels cleaning standards for all guest and public areas of the hotel are consistently adhered to. This position will also be responsible for maintaining a positive work environment in the Housekeeping area while maintaining high internal/external customer service standards.

Responsibilities:

Ensures the overall cleanliness, detailing, servicing, care and maintenance of all guest rooms and public areas
Uses the Daily Checklist to conduct daily room inspections, and files completed checklists before the end of each shift
Ensures a safe work environment is maintained at all times and that all Housekeeping team members are committed to working safely, including WHMIS training, certification, and emergency preparedness
Ensures rooms are set up according to established standards prior to the guest arrival
Completes and follows up on all repair and maintenance work orders forwarded to the Maintenance department
Issues daily work assignments and special instructions to the Housekeeping Team
Cleans guest rooms and public areas when needed
Conducts end of shift inspections to ensure that public areas are in compliance with established standards
Other duties as assigned by the Executive Housekeeper

Skills/Knowledge/Experience:

Minimum 2 years’ experience in similar position required
Successful completion of secondary education required
Post-secondary education in hospitality, with completed courses in hotel management preferred
Physical requirements include ability to lift, push and pull a minimum of 25 pounds, ability to stand and / or walk for an extended period of time, ability to stoop, kneel and reach, or perform repetitive foot and hand action, and the ability to bend at the waist is required
Self-motivated team player with demonstrated interpersonal skills
Demonstrated ability to work in a fast paced, multi-tasking, multi-functional team environment
Demonstrated superior customer service philosophy
Strong verbal and written English communication skills
Exemplifies Coast’s core values and enjoys working in a culture of accountability
Able to work a flexible schedule including evenings, weekends and holidays

Coast Hotels offers a variety of benefits, including competitive wages & benefits, employee discounts, training & development, career advancement opportunities & more!

Coast Hotels is committed to creating an inclusive and accessible workplace for all candidates and Ambassadors.
If you require accommodation during the hiring process, please let us know.

Coast Hotels would like to thank all interested applicants
Only those selected for an interview will be contacted

NO PLACE LIKE COAST !

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More about this job

Responsibilities

The Housekeeping Supervisor assists in the efficient operation of the department by ensuring cleaning standards are met across all guest and public areas. They are responsible for supervising the housekeeping team, conducting room inspections, and managing maintenance work orders.

Requirements

Candidates must have a minimum of 2 years of experience in a similar position and have completed secondary education. The role requires physical stamina to perform tasks such as lifting, walking, and bending, along with strong interpersonal and communication skills.

Skills

Housekeeping management
Staff supervision
Quality assurance
Customer service
Safety compliance
WHMIS training
Inspection
Inventory management
Communication
Team leadership
Problem solving
Time management
Maintenance coordination
Hospitality operations

Benefits

Competitive wages
Employee discounts
Training & development
Career advancement opportunities

Visa sponsorship

Not detected in the job text

Keywords

Housekeeping
Hospitality
Hotel management
Supervision
Cleaning standards
WHMIS
Safety
Inspection
Customer service
Maintenance
Team leadership
Operations
Guest experience
Accountability
Scheduling

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