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Laundry Attendant

  • Victoria, BC, Canada

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Original job description

At Coast Hotels, we believe our Ambassadors (employees) are at the heart of creating refreshingly local exceptional guest experiences. We are proud to live our core values by fostering an inclusive workplace where diverse perspectives and backgrounds strengthen our team, our service, and our connection to the communities we serve.

The Laundry Attendant contributes to the overall success of the hotel by fulfilling Coast's expectations of superior customer service and quality standards of cleanliness by ensuring adequate supplies of clean linens and related items are available for distribution at the hotel.

Responsibilities:

  • Replenishes stock and clean linens, by picking up, washing and drying linens, towels and bathrobes according to Coast Hotels efficiency and cleanliness standards,
  • May wash and prepare uniforms for ambassadors, and separate out any soiled, torn or badly worn linen for possible discard 
  • Cleans back-of-house areas of the property, by taking out garbage, stripping and waxing floors, reporting any deficiencies to the housekeeping manager so appropriate work orders can be filed with maintenance 
  • Stocks supplies and maintains inventory levels within the assigned area 
  • Responds to guest requests for extra or additional amenities or items 
  • Acts as an ambassador, including making guests feel welcome and handling basic inquiries
  • Demonstrates a superior customer service attitude with internal/external contacts 
  • Other duties as required

Skills/Knowledge/Experience:

  • Physical mobility and stamina 
  • Professional attitude 
  • Detail-oriented 
  • Good time management and organizational skills
  • Good communication skills
  • Ability to work independently and as part of a team
  • Previous customer service experience
  • Exemplifies Coast’s core values and enjoys working in a culture of accountability 
  • Able to work a flexible schedule, including evenings, weekends and holidays

Coast Hotels offers a variety of benefits, including competitive wages & benefits, employee discounts, training & development, career advancement opportunities & more!

Coast Hotels is committed to creating an inclusive and accessible workplace for all candidates and Ambassadors.
If you require accommodation during the hiring process, please let us know.

Coast Hotels would like to thank all interested applicants
Only those selected for an interview will be contacted   


NO PLACE LIKE COAST !

More about this job

Responsibilities

The Laundry Attendant is responsible for washing, drying, and replenishing hotel linens and uniforms while maintaining cleanliness standards in back-of-house areas. They also assist with inventory management and provide superior customer service by responding to guest requests.

Requirements

Candidates must possess physical mobility, stamina, and strong organizational skills to work effectively in a team environment. Previous customer service experience and the ability to work a flexible schedule including weekends and holidays are required.

Skills

  • Customer service
  • Time management
  • Organizational skills
  • Communication skills
  • Physical stamina
  • Detail-oriented
  • Teamwork
  • Inventory management

Benefits

  • Competitive wages
  • Employee discounts
  • Training and development
  • Career advancement opportunities

Visa sponsorship

Not detected in the job text

Categories

  • Hospitality
  • Customer Service & Support
  • Administrative

Keywords

  • Laundry
  • Hospitality
  • Customer Service
  • Linens
  • Inventory
  • Housekeeping
  • Maintenance
  • Cleaning
  • Ambassador
  • Hotel Operations

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