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Room Attendant - FT

  • Calgary, AB, Canada

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Original job description

At Coast Hotels, we believe our Ambassadors (employees) are at the heart of creating refreshingly local exceptional guest experiences. We are proud to live our core values by fostering an inclusive workplace where diverse perspectives and backgrounds strengthen our team, our service, and our connection to the communities we serve.

The Room Attendant will contribute to the overall success of the hotel by ensuring that the Coast Hotels cleanliness and hygiene standards are consistently met for all guest room and public areas of the Hotel. This position will also be responsible for maintaining a positive work environment in the housekeeping area while maintaining high internal / external customer service standards.

Responsibilities:

  • Reviews and discusses room assignment sheet with Housekeeping Supervisor at the beginning of every shift
  • Is committed to working safely, including adherence to safety regulations, hygiene and cleanliness 
  • Follows Coast Hotels procedures for the cleaning and making up of rooms 
  • Changes linens in assigned guest rooms according to established policies and procedures 
  • Ensures that all room amenities are in place, and that all drapes, sheers, windows and balcony doors are closed and locked prior to room completion. 
  • Conducts daily inspections of assigned rooms for deficiencies and immediately completes work orders for the maintenance department 
  • Conducts room checks and informs Housekeeping of any discrepancies 
  • Turns in all lost & found items to the Housekeeping Office immediately upon leaving an assigned floor 
  • Ensures that the housekeeping cart is fully supplied, and that all needed supplies and equipment are in good working order 
  • Sorts recyclable items according to Coast Hotels recycling program guidelines 
  • Other duties as assigned by the Executive Housekeeper 

Skills/Knowledge/Experience:

  • Minimum 1-year experience in a similar position an asset
  • Successful completion of high school education preferred, but combination of experience and education will be considered
  • Physical requirements include the ability to lift, push and pull a minimum of 40 pounds, to stand and / or walk for an extended period of time, ability to stoop, kneel and reach, or perform repetitive foot and hand action, and the ability to bend at the waist
  • Demonstrated ability to work in a fast paced, multi-tasking team environment
  • Demonstrated superior customer service philosophy
  • Good verbal and written English communication skills
  • Exemplifies Coast’s core values and enjoys working in a culture of accountability
  • Able to work a flexible schedule, which includes evenings, weekends and holidays

Coast Hotels offers a variety of benefits, including competitive wages & benefits, employee discounts, training & development, career advancement opportunities & more!

Coast Hotels is committed to creating an inclusive and accessible workplace for all candidates and Ambassadors.
If you require accommodation during the hiring process, please let us know.

Coast Hotels would like to thank all interested applicants
Only those selected for an interview will be contacted   


NO PLACE LIKE COAST !

More about this job

Responsibilities

The Room Attendant ensures that hotel cleanliness and hygiene standards are met for all guest rooms and public areas. They are responsible for cleaning rooms, changing linens, restocking amenities, and conducting daily inspections to report maintenance needs.

Requirements

Candidates should have at least one year of experience in a similar position and the physical ability to lift, push, and pull at least 40 pounds. A high school education is preferred, along with strong customer service skills and the ability to work a flexible schedule.

Skills

  • Housekeeping
  • Customer service
  • Cleaning
  • Hygiene standards
  • Time management
  • Attention to detail
  • Teamwork
  • Safety compliance
  • Communication

Benefits

  • Competitive wages
  • Benefits
  • Employee discounts
  • Training and development
  • Career advancement opportunities

Visa sponsorship

Not detected in the job text

Categories

  • Hospitality
  • Customer Service & Support

Keywords

  • Room Attendant
  • Housekeeping
  • Hospitality
  • Guest services
  • Cleaning standards
  • Hygiene
  • Safety regulations
  • Maintenance
  • Inventory management
  • Recycling program
  • Customer service philosophy
  • Team environment
  • Flexible schedule

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