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Coast Mental Health

Outreach Worker

Maple Ridge, BC, V2X 9B5, Canada

Wage Range: $33.49 - $35.31 · Full-time

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Job details

Pay: Wage Range: $33.49 - $35.31
Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Status: Permanent, Full-time

Wage Range: $33.49 - $35.31

Location: Alouette Heights, Maple Ridge, BC

Schedule: Monday-Friday 9:00am-5:00pm

Start Date: As soon as possible.

Job Summary

This position is responsible for outreach activities designed to connect individuals who are homeless or at risk of homelessness with appropriate resources by use of the principles of psychosocial rehabilitation practices and in line with the mission, objectives and policies of Coast Mental Health.

Typical duties include

Actively seek out individuals in the community who are homeless or at risk of homelessness and may require community supports and services. Assess their suitability for the program based on the established guidelines.

Work with client support networks to facilitate successful independent living.

Provide one to one support and counseling on life skills and health maintenance.

Implement, when necessary, crisis management techniques.

Participate in appropriate community / public relations regarding Coast outreach program. This includes networking with appropriate agencies, publicizing services and engaging in public presentations.

Provide input and assist the manager with the planning, development, and evaluation of the outreach program. • Maintain all relevant records and statistics for both Coast reporting and BC Housing requirements.

Fulfill any other responsibility as assigned and may develop within the job description.

Job Qualifications * Required Qualifications

Diploma in Community Social Service

Certificates in First Aid + CPR, WHMIS

Recent, related experience of two years Or an equivalent combination of education, training and experience or other qualifications determined to be reasonable and relevant to the level of work

Ministry of Justice Criminal Record Clearance

Valid class 5 and access to a vehicle is an asset

Knowledge and Abilities

Knowledge of housing issues and community resources

Knowledge of psychosocial rehabilitation practices

Knowledge of program policy and procedures

Knowledge and proficiency in relevant software

Ability to work with clients living with mental illness

Ability to work effectively independently and in cooperation with others

Ability to communicate effectively, both verbally and in writing.

Physical ability to carry out the duties of the position.

Ability to observe and recognize changes in clients.

Demonstrated ability to facilitate groups. • Some knowledge of the criminal justice system

About Coast

Coast Mental Health (Coast) is one of the largest mental health non-profit societies in Canada and operates a large array of innovative housing and community-based rehabilitation services for people with a mental illness living in and around Vancouver. Coast operates in the Lower Mainland of British Columbia providing approximately 1000 people with supportive housing and 4000 clients living in the community with a wide variety of programs and services.

Coast fosters a client-driven, recovery-oriented environment that promotes restoring health, personal growth and a return to society for individuals with a mental illness through advocacy and providing direct programs and services. Coast is deeply invested in cultural safety, reconciliation, and anti-racism. Our employees receive training on cultural humility, trauma-informed practice, and inclusive leadership. We strive to reflect the communities we serve and value lived experience alongside professional qualifications.

Why Coast

We recognize safety as a top priority for the organization.
We believe in our people and recognize hard work.
We operate client-centered care under the principles of psychosocial rehabilitation.
We offer a variety of work placement opportunities within the organization.
We strive to be the best that we can be.
We hold Exemplary Standing with Accreditation Canada.
We have been recognized with numerous awards for our innovative programming.
We care about our employees, and believe in living our values and culture throughout the organization

Some of the Benefits we Offer

100% employer-paid benefits for employees and their families.
Vision Care, Dental Care, Prescription Drugs, Naturopath, Acupuncture, Chiropractic, Group Life, Massage therapy, Physiotherapy, and Unlimited Out-of-Province and Out-of-Country Emergencies.
General sick-leave accruals.
Long-term disability programs. Short-term disability programs available to exempt positions only.
5 days of paid leave for Indigenous Employees for Ceremonial, Cultural, and Spiritual events per year.
8 weeks of paid leave for gender affirming care for medical procedures for transgender and gender diverse employees, cumulative total.
Employee and Family Assistance Program, which includes personal counselling, Life Coaching, Financial Coaching, Legal Referral and Advisory Services, and Health Coaching. In addition, Coast provides a cognitive behavioural therapy program (CBT abilities program) and Headversity for managing a variety of life issues and includes self-paced therapeutic support.
Municipal Pension Plan with guaranteed lifetime monthly pension when you retire. More information can be found at: https://mpp.pensionsbc.ca.

***For any unionized positions, current/internal Coast employees must apply within seven (7) days of the posting date with their internal UKG account (using their Coast email address), in order to be considered as an internal applicant. Current/internal Coast employees who apply to a unionized position using an external account (or email), or after the seven (7) day deadline will be considered an external candidate. In this case, seniority will not be considered.***

Coast Mental Health is committed to creating a culture of diversity and is proud to be an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, gender, ethnicity, sexual orientation, religion or disability.

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More about this job

Responsibilities

The outreach worker connects homeless or at-risk individuals with community resources using psychosocial rehabilitation principles. They provide one-on-one support, crisis management, and maintain accurate records for reporting purposes.

Requirements

Candidates must hold a diploma in Community Social Service and have at least two years of recent, related experience. A valid class 5 driver's license and a criminal record clearance are also required.

Skills

Psychosocial rehabilitation
Crisis management
Case management
Life skills coaching
Health maintenance support
Community outreach
Networking
Record keeping
Data reporting
Mental health support
Group facilitation
Communication skills
Independent living support
Assessment skills

Benefits

Health Insurance
Vision Care
Dental Care
Prescription Drugs
Naturopath
Acupuncture
Chiropractic
Group Life Insurance
Massage Therapy
Physiotherapy
Sick Leave
Long-term Disability
Short-term Disability
Paid Leave for Gender Affirming Care
Employee and Family Assistance Program
Pension Plan

Visa sponsorship

Not detected in the job text

Keywords

Outreach
Homelessness
Psychosocial Rehabilitation
Mental Health
Community Social Service
Crisis Management
Case Management
First Aid
CPR
WHMIS
Criminal Record Clearance
Housing Support
Non-profit
Social Services
Client Support
Accreditation Canada
Municipal Pension Plan
Trauma-informed Practice
Cultural Humility
Inclusive Leadership

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