Program Coordinator

Status: Permanent, Full-time

Salary Range: $33.99 to $35.58

Location: Chesterfield House, North Vancouver, BC

Schedule: Monday to Friday 0900-1700

Start Date: As soon as possible.

Job Summary:

Under the direction of the Manager the Program Coordinator is responsible for assisting in the day to day operations and maintenance of the program, by developing, implementing and evaluating programs, staff & client management, strategic plans, goals, objectives and policies. The position will perform such tasks as referral and vacancy management, administrative tasks, providing supervision to a staff group and ensuring program maintenance and safety. In addition to this the position the Program Coordinator is responsible for supporting the direct delivery of support services to clients by ensuring that staff deliver program and support services, and enable clients to enter, maintain and exit programs when appropriate.

The Program Coordinator will provide on-site support and skills training to individuals with a mental illness, who have some basic independent living skills but need some additional supports to be successful to live in their own apartment and pursue their chosen lifestyle. The supports will include General Mental Health Management, Personal Management , Home Management, Budgeting, Accessing Community and Leisure/Work/Education. Support clients as necessary to follow through with their Individual Rehabilitation and Recover Plan. The Program Coordinator will liaise with client caregivers, such as physicians, case managers and other supports to ensure continuity of care.

Job Qualifications * Required Qualifications:

1. BA or Diploma in Mental Health or related field and two years experience or the equivalent combination of education, training and experience.
2. Three years in a mental health setting, including one of those years being supervisory experience and one year of program development and evaluation.
3. Emergency First Aid Certificate
4. Current Ministry of Justice Criminal Records Clearance
5. Class 5 driver's license and access to a vehicle
6. TB Clearance
7. Medical Certificate
8. FoodSafe Certificate
9. WHMIS Certificate

Knowledge and Abilities:

The ideal candidate has strong knowledge of mental illness and treatment modalities, and has kept current with new developments in mental health. Proven leadership skills with the ability to delegate and resolve conflict. Knowledge of the principles underlying crisis management and intervention. Knowledge of culturally sensitivities. Knowledge of concurrent disorders. Knowledge of psychosocial rehabilitation principles. Knowledge of housing issues and community resources. Ability to work with people with a mental illness. Ability to communicate effectively, both verbally and in writing. Physical ability to carry out the duties of the position. Ability to work independently and in cooperation with others. Ability to operate related equipment. Ability to organize and prioritize. Ability to establish and maintain rapport with clients. Ability to observe and recognize changes in clients. Ability to communicate effectively both verbally and in writing. Is physically and mentally able to perform the duties. Computer and administration skills are required. The Program Coordinator must have a clear understanding of Psychosocial Rehabilitation Principles (PSR) and the ability to apply PSR principles in practice.

About Coast

Coast Mental Health (Coast) is one of the largest mental health non-profit societies in Canada and operates a large array of innovative housing and community-based rehabilitation services for people with a mental illness living in and around Vancouver. Coast operates in the Lower Mainland of British Columbia providing approximately 1000 people with supportive housing and 4000 clients living in the community with a wide variety of programs and services.

Coast fosters a client-driven, recovery-oriented environment that promotes restoring health, personal growth and a return to society for individuals with a mental illness through advocacy and providing direct programs and services. Coast is deeply invested in cultural safety, reconciliation, and anti-racism. Our employees receive training on cultural humility, trauma-informed practice, and inclusive leadership. We strive to reflect the communities we serve and value lived experience alongside professional qualifications.

Why Coast

• We recognize safety as a top priority for the organization.
• We believe in our people and recognize hard work.
• We operate client-centered care under the principles of psychosocial rehabilitation.
• We offer a variety of work placement opportunities within the organization.
• We strive to be the best that we can be.
• We hold Exemplary Standing with Accreditation Canada.
• We have been recognized with numerous awards for our innovative programming.
• We care about our employees, and believe in living our values and culture throughout the organization

Some of the Benefits we Offer

• 100% employer-paid benefits for employees and their families.
• Vision Care, Dental Care, Prescription Drugs, Naturopath, Acupuncture, Chiropractic, Group Life, Massage therapy, Physiotherapy, and Unlimited Out-of-Province and Out-of-Country Emergencies.
• General sick-leave accruals.
• Long-term disability programs.  Short-term disability programs available to exempt positions only.
• 5 days of paid leave for Indigenous Employees for Ceremonial, Cultural, and Spiritual events per year.
• 8 weeks of paid leave for gender affirming care for medical procedures for transgender and gender diverse employees, cumulative total.
• Employee and Family Assistance Program, which includes personal counselling, Life Coaching, Financial Coaching, Legal Referral and Advisory Services, and Health Coaching. In addition, Coast provides a cognitive behavioural therapy program (CBT abilities program) and Headversity for managing a variety of life issues and includes self-paced therapeutic support.
• Municipal Pension Plan with guaranteed lifetime monthly pension when you retire. More information can be found at: https://mpp.pensionsbc.ca.

***For any unionized positions, current/internal Coast employees must apply within seven (7) days of the posting date with their internal UKG account (using their Coast email address), in order to be considered as an internal applicant. Current/internal Coast employees who apply to a unionized position using an external account (or email), or after the seven (7) day deadline will be considered an external candidate. In this case, seniority will not be considered.***

Coast Mental Health is committed to creating a culture of diversity and is proud to be an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, gender, ethnicity, sexual orientation, religion or disability