Marketing Statement
As the largest operating company in the integrated TransLink enterprise, Coast Mountain Bus Company (CMBC) operates a fleet of clean-fuel conventional and community shuttle buses, zero-emission trolley buses, and passenger ferry SeaBuses in Metro Vancouver, the largest single transit service area in Canada.
At CMBC, one of BC’s Top Employers, we're committed to providing an innovative, healthy, and engaging workforce. This is reflected in our workforce of over 5,500 employees performing over 400 unique jobs, who are committed and empowered to deliver service that attracts nearly 1.1 million passengers daily and connects people, businesses, and communities in the Metro Vancouver region.
We have the important job of helping our passengers get to work, appointments, visiting with family and friends, and back again every day. Metro Vancouver relies on us, and we take that as a point of pride.
Responsibilities
PRIMARY PURPOSE
The Director, Fleet Electrification Infrastructure is responsible for establishing the strategic direction, governance, and long-term maintenance framework for CMBC's charging infrastructure supporting zero-emission revenue and non-revenue fleets. The role identifies requirements for new charging infrastructure and is responsible for the development and oversight of a charging infrastructure maintenance program to ensure that all current and future charging infrastructure (in depot and on-street) meets agency-defined targets for up-time and reliability. This role supports charging infrastructure needs for all revenue and non-revenue fleet types under CMBC including buses, shuttles, and vessels. The charging infrastructure maintenance program includes light and heavy-duty vehicles. Additionally, this position serves as CMBC’s senior technical leader and primary point of accountability for EV charging infrastructure performance across all CMBC fleets. The role develops long-term maintenance strategies, organiztional capability, maintenance systems, investment priorities, and contractor governance while advancing the maturity and long-term capability of CMBC’s power systems function, balancing operational requirements, financial stewardship, infrastructure resiliency, and enterprise risk to support CMBC's transition to a zero-emission fleet.
KEY ACCOUNTABILITIES
Strategic Planning & Service Delivery Models
Leads the evaluation and development of charging infrastructure service delivery models and sourcing strategies, including evaluation of outsourced versus in-house maintenance approaches.
Responsible for creating a long-term plan for developing CMBC’s in-house charger maintenance capabilities for heavy-duty fleets, including organizational structure, resource requirements, workforce competencies, leadership capacity, tools, maintenance systems, and operational models to support the expansion of CMBC's zero-emission fleets and the evolving needs of the Power Systems function.
Supports the long-term financial forecast relating to capital and operating costs associated with charging infrastructure, revenue from Carbon Credits, and savings from electric heavy-duty vehicles versus Internal Combustion Engine (ICE) vehicles.
Charging Infrastructure Maintenance & Reliability
Leads the development, implementation, and continuous improvement of a comprehensive EV charging infrastructure maintenance program, including preventative, predictive, and corrective strategies, operating models, maintenance standards, business processes, lifecycle plans, and future organizational capability required to support the long-term expansion of CMBC's zero-emission fleets while ensuring high levels of charging infrastructure performance that supports uninterrupted fleet operations.
Coordinates, supports, and contributes to charging infrastructure resiliency strategy and project implementation with multiple internal and external stakeholders.
Leads technical decision-making related to charging infrastructure performance, charger maintenance strategies, and vendor service delivery, balancing operational, financial, and risk considerations. Evaluates cost, performance, and risk trade-offs, including implications of downtime, vendor performance, and charging infrastructure maintenance strategies. Leads the investigation and resolution of complex and critical failures and performance issues with charging infrastructure, coordinating with vendors and internal teams to minimize service disruption. Provides detailed documentation for failures and supports the development of refined preventative maintenance plans.
Identifies infrastructure and system risks and develops mitigation strategies to protect service continuity and operational reliability.
Develops and implements enhancements to the charging infrastructure maintenance program and procedures, to improve reliability and charging performance.
Contract & Vendor Performance Management
Determines charging infrastructure maintenance investment priorities and contractual performance remedies in tandem with Strategic Sourcing & Contract Management, including liquidated damages and ensuring effective stewardship of significant operating and capital investments.
In collaboration with Strategic Sourcing & Contract Management, Legal, and other stakeholders, acts as the CMBC lead in regard to the development of EVSE-related contract documents for purchase of new battery-electric bus (BEB) charging infrastructure and associated maintenance and operational services, including technical specifications, maintenance requirements, performance standards, and contract terms and conditions. Supports procurement processes by leading technical evaluations and providing technical recommendations for vendor selection. Collaborates with CMBC Procurement regarding maintenance and replacement parts for charging infrastructure.
Acts as day-to-day technical lead for third-party charging infrastructure maintenance contractors, including oversight of third-party contractor maintenance activity scheduling, performance tracking and reporting, invoicing, and vendor warranty performance. In collaboration with Strategic Sourcing & Contract Management, ensures vendors meet contractual uptime, response, and reliability obligations, proactively addressing performance gaps and risks.
Technology, Systems & Data Management
Co-leads with TransLink Business Technology Solutions (BTS) and collaborates with Enterprise Asset Management (EAM) Functional, Maintenance System Support (MSS), and other relevant stakeholders on the implementation and ongoing support of systems related to EV charging infrastructure maintenance, including future Yard and Charge Management Systems. Responsible to support system requirements as it relates to EV charger maintenance specifications.
Supports the procurement and technical requirements of EVSE-related software including but not limited to yard and charge management solutions and Charging-as-a-Service (CaaS) contract delivery mechanisms.
Partners with the CMBC Enterprise Asset Management (EAM) team through EAM Functional and Maintenance System Support (MSS) teams to support continual refinement of work order submissions and standardization.
Performance Management, Analytics & Executive Reporting
Coordinates with Business Planning, Data and Performance department to create key performance indicators (KPIs), including uptime, availability, regulatory compliance, and asset reliability and dashboard development if required.
Leads the development and continual updates of EVSE standards that impact specifications of charging infrastructure.
Develops written reports, business cases, presentations and recommendations regarding charging infrastructure maintenance performance, maintenance strategies, investment priorities, infrastructure reliability, operational readiness, and program implementation. Delivers presentations, briefings, and recommendations to senior leadership and stakeholders, including CMBC executives and TransLink leadership team and, as required, Board-level audiences.
People, Stakeholder & Relationship Management
Collaborates with cross-functional teams including Infrastructure Maintenance, Fleet Maintenance, Operations, Engineering, Strategic Sourcing & Contract Management, Enterprise Asset Management (EAM), Maintenance System Support (MSS) and additional program teams to ensure alignment between infrastructure performance, maintenance practices, and operational requirements.
Represents CMBC as the primary technical contact with municipalities, utilities (including BC Hydro), contractors, charging infrastructure manufacturers (OEMs), consultants, and other external partners regarding charging infrastructure planning, implementation, maintenance, and ongoing operations, leading technical discussions, coordinating infrastructure implementation, and supporting negotiations related to technical requirements and infrastructure installations.
Manages reporting staff, including hiring, training, development, coaching, performance management, and all other people management practices including building leadership capacity to support the continued expansion of CMBC's zero-emission fleets and the advancement of the Power Systems function.
Qualifications
EDUCATION & EXPERIENCE:
Minimum education level of a bachelor’s degree in a technical field, preferably electrical or mechanical engineering, or an equivalent combination of education and work experience. Several years’ experience in heavy-duty fleet infrastructure construction projects is highly preferred. Preference for 10 years’ experience working for an electrical contractor, charging infrastructure OEM, and/or charging infrastructure maintenance contractor.
OTHER REQUIREMENTS:
Thorough knowledge of battery-electric vehicle charging infrastructure, including required maintenance and troubleshooting. Hands-on design, manufacturing, and/or maintenance experience preferred
Comprehensive understanding and ability to work within yard and charge management software that provides real-time performance insight into charging network, monitors energy usage, aligns with scheduling requirements, and attempts to avoid charging during peak demand hours
The ability to successfully manage, guide, expand, and lead a future team of staff to support the department mission and responsibilities.
Proficient in office software systems including Word, Excel, and PowerPoint
Excellent written and verbal communication skills
Preferred experience with EVSE fleet or infrastructure maintenance training program development
The ability to confidently deliver guidance, presentations, and recommendations to large audiences
Other Information
Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.
Work Schedule
37.5 hours per week.
Work Designation
Hybrid
This position offers the flexibility of working both on-site and remotely within the Metro Vancouver area.
Rate of Pay
The salary for this position ranges from $133,680 - $200,520 per annum. Actual salary offered will be based on education, experience, skills, and qualifications as they relate to the role.
We aim to provide competitive pay that reflects your professional background and expertise. We want to ensure our offer will align with your strengths considering experience, skills, and internal equity to offer a fair and equitable salary. The Total Compensation Package, which includes Extended Health, Dental, Transit Pass and enrollment in the Public Service Pension Plan as well as other employment offerings will be discussed in detail as your application progresses.
How to Apply
Please click the 'Apply' button at the top right corner or go to https://www.translink.ca/About-Us/Careers.aspx to apply for this position and view instructions on the process.
INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.
Posting Date: November 09, 2026
Closing Date: Open until filled
Please note that only those short listed will be contacted.
Having trouble applying? Please view the System Requirements & FAQ's by going to http://www.translink.ca/careers.
Equal Employment Opportunity
Coast Mountain Bus Company is committed to employment equity and building a diverse workforce, representative of the customers we serve and the many communities in the Metro Vancouver region. We welcome and encourage Indigenous applicants, people of colour, all genders, 2SLGBTQ+ and persons with disabilities to apply. Learn more about TransLink's commitment to equity, diversity and inclusion.
Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email us at jobs@translink.ca
