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Product Support Representative- Material Handling
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- Full-time
Prospect and source new customer opportunities within defined territory through development of a Strategic Prospecting Plan. Obtains vast knowledge of Wajax’s Product Offerings in order to…
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Représentant(e) au service à la clientèle et logistique // Logistics & Customer Service Representati
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Diesel Technician - Heavy Duty Truck Services
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Insurance Representative 1
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…front-line, member-facing position. Responsibilities will include processing ICBC transactions, assisting members with vehicle insurance needs, handling policy renewals and changes, and…
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Accounts Receivable Representative
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Coastal Community

Insurance Representative 1

Quesnel, BC, V2J 2M1, Canada

Career Band Range (Annual Salary) - $43,056.00 - $52,416.00 · Full-time

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Job details

Pay: Career Band Range (Annual Salary) - $43,056.00 - $52,416.00
Job type: Full-time
Posting language: English
Posted: Oct 28, 2026

Original job description

*Posting Deadline: Please submit your application by 11:59 PM PST, November 3, 2026*

Position Type: Temporary

Duration: Approximately twelve (12) months

From Here. All In. For you

We're a financial services co-operative with expansive reach across North Central BC, Vancouver Island, and the Gulf Islands, and we’ve got an exciting opportunity for you! Integris Insurance Services Ltd., a wholly owned subsidiary of Coastal Community Credit Union, is looking for an Insurance Representative 1 to join our team at our Quesnel location.

What’s the role?

This role will primarily focus on ICBC Autoplan services and will serve as a front-line, member-facing position. Responsibilities will include processing ICBC transactions, assisting members with vehicle insurance needs, handling policy renewals and changes, and providing exceptional customer service at the branch.

The ideal candidate is passionate about delivering exceptional customer service, detail oriented, adept at multitasking, and skilled in prioritizing tasks effectively.

Joining Integris means being a part of a dynamic and forward-thinking company that is committed to helping our clients protect their assets and achieve their financial goals. We take pride in our work and are always looking for individuals who share our enthusiasm and motivation.

Your duties will include:

Assist members and the public in identifying insurance needs and respond to inquiries about products and services
Process basic auto insurance transactions under supervision and handle payments
Investigate and resolve account issues and refer complex matters as needed
Balance daily cash and schedule appointments for staff
Support auto insurance products, including accident benefits and coverage options
Process licensing transactions such as registrations and ownership transfers
Assist with ICBC batching and personal lines policies, including renewals, endorsements, cancellations, and changes
Identify client needs and recommend appropriate insurance products
Cross-sell additional products and promote credit union services
Provide referrals to team members when needed
Meet established sales and referral goals
Post payments and assist with deposits
Maintain records, files, and inventory (e.g., license plates and materials)
Order supplies as needed and support branch organization and appearance
Collaborate effectively with team members and contribute to a positive work environment
Build and maintain strong working relationships

What are we looking for?

Ideally, you are a flexible, collaborative team player with:

Valid Level 1 License required

Who are we?

Integris is a division of Coastal Community Credit Union, together:

We’re 100% member-owned, with all decisions made locally - right here in BC.
We’re a growing organization with $5.6 billion in assets under management.
We offer banking, insurance (including ICBC Autoplan), financial planning, and group benefits to over 110,000 members in North Central BC, Vancouver Island, the Gulf Islands.
We believe in making meaningful contributions to the communities we call home through grants, education awards, sponsorships, and fundraising.

At Coastal Community Credit Union, we believe in making life better for our members, our neighbours and the communities we call home. We believe that strong communities are built by people who care – and that’s exactly who we are looking for.

From Here. All In. For You. Is more than just a tagline. It’s our commitment to showing up, lending a hand, building meaningful relationships and creating opportunities that help our communities thrive.

Here’s How We Do It: We put people first. We invest in our communities. We work together to create positive change. Whether we’re helping a family reach their financial goals, supporting a local business, or volunteering at community events, we’re driven by a shared purpose – to make a difference where it matters most.

We’re looking for people who care deeply about their community and believe great service starts with genuine relationships. If you’re passionate about making a difference, building meaningful connections and helping communities thrive, you’ll feel right at home here.

Being a member of Integris means being part of something bigger than yourself. It may feel different than other places you’ve worked – and that’s because here, different is how it’s done.

Career Band Range (Annual Salary) - $43,056.00 - $52,416.00

If this role resonates with your passion and skills, we would love to hear from you!

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More about this job

Responsibilities

The Insurance Representative will process ICBC Autoplan transactions and assist members with vehicle insurance needs at the branch. They are also responsible for balancing cash, maintaining records, and cross-selling credit union products to meet sales goals.

Requirements

The ideal candidate must possess a valid Level 1 Insurance License. Strong attention to detail, multitasking abilities, and a commitment to exceptional customer service are required for this role.

Skills

ICBC Autoplan
Customer Service
Cash Handling
Insurance Processing
Detail Oriented
Multitasking
Task Prioritization
Cross-selling
Account Reconciliation
Record Keeping
Inventory Management
Communication
Team Collaboration

Visa sponsorship

Not detected in the job text

Keywords

Insurance
ICBC Autoplan
Financial Services
Credit Union
Customer Service
Cash Handling
Policy Renewals
Endorsements
Cancellations
Registrations
Ownership Transfers
Cross-selling
Level 1 License
Branch Operations
Member Relations

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