Member Service Representative 1 - Non Union

*Posting Deadline: Please submit your application by 11:59 PM PST, November 16, 2026*

Position Type: Temporary

Duration: Approximately eighteen (18) months

From Here. All In. For you

We're a financial services co-operative with expansive reach across North Central BC, Vancouver Island, and the Gulf Islands, and we’ve got an exciting opportunity for you. Integris, a division of Coastal Community Credit, is looking for a Member Services Representative.

What’s the role?

We are looking for a Member Service Representative (MSR) to join our Prince George team on a permanent, full-time basis. The primary location for this position is River Point; however, the successful candidate may be required to work at our other Prince George branches based on operational needs.

As an MSR, you will often be one of the first points of contact for our members. You will provide friendly and efficient service, complete day-to-day financial transactions, respond to member needs, and identify opportunities to connect members with products and services that support their financial goals.

Your duties will include:

• Processing member transactions, including deposits, withdrawals, payments, cheque orders, foreign currency, and wire transfers.
• Completing daily balancing of financial transactions and related activities.
• Opening simple sub-accounts, updating member information, responding to general inquiries, and completing basic account maintenance.
• Building positive member relationships, identifying referral opportunities, and providing information on credit union products and services.
• Supporting branch operations, including administrative tasks, ATM balancing, and maintaining a welcoming branch environment.

What are we looking for?

Ideally, you are a flexible, collaborative team player with:

• Strong customer service and communication skills.
• The ability to accurately and efficiently manage financial transactions and member information.
• Strong attention to detail and organizational skills.
• The ability to respond to member inquiries and resolve concerns professionally.
• A positive, collaborative approach and willingness to learn.

Who are we?

Integris is a division of Coastal Community Credit Union, together:

• We’re 100% member-owned, with all decisions made locally - right here in BC.
• We’re a growing organization with $5.6 billion in assets under management.
• We offer banking, insurance (including ICBC Autoplan), financial planning, and group benefits to over 110,000 members in North Central BC, Vancouver Island, the Gulf Islands.
• We believe in making meaningful contributions to the communities we call home through grants, education awards, sponsorships, and fundraising.

At Integris, a division of Coastal Community Credit Union, we believe in making life better for our members, our neighbours and the communities we call home. We believe that strong communities are built by people who care – and that’s exactly who we are looking for.

From Here. All In. For You. Is more than just a tagline. It’s our commitment to showing up, lending a hand, building meaningful relationships and creating opportunities that help our communities thrive.

Here’s How We Do It: We put people first. We invest in our communities. We work together to create positive change. Whether we’re helping a family reach their financial goals, supporting a local business, or volunteering at community events, we’re driven by a shared purpose – to make a difference where it matters most.

We’re looking for people who care deeply about their community and believe great service starts with genuine relationships. If you’re passionate about making a difference, building meaningful connections and helping communities thrive, you’ll feel right at home here.

Being a member of Integris means being part of something bigger than yourself. It may feel different than other places you’ve worked – and that’s because here, different is how it’s done.

Career Band Range (Hourly) - $20.17 to $23.43

If this role resonates with your passion and skills, we would love to hear from you!