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Added 8 mins ago
Credit Card Sales Representative
Kognitive Sales Solutions
London, ON
Full-time
Permanent full-time or part-time opportunities available
Added 8 mins ago
Sales Representative
Kognitive Sales Solutions
Sarnia, ON
Part-time
Permanent full-time or part-time opportunities available
Added 37 mins ago
In-Store Sales Representative
Kognitive Sales Solutions
Kingston, ON
Part-time
Permanent full-time or part-time positions so we can build careers, not just jobs
Added 37 mins ago
Dealer Services Representative - Temporary Full-Time (12 months)
Co-operators
Mississauga, ON
Full-time
We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s…
Added 52 mins ago
Financial Service Representative - LendDirect Office 1695
LendDirect
Toronto, ON
Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 52 mins ago
Financial Service Representative - LendDirect Office 1695
Attain Finance
Toronto, ON
Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 1 hour ago
Customer Service Professional - Bilingual III ( English & French )
Robertson & Company Ltd.
Montreal, QC
Contract
Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management,…
Added 1 hour ago
Call Centre Rep/Receptionist
Clearview Diagnostic Imaging
Kitchener, ON
$19.5 to $22 CAD / hour
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We are currently recruiting a Permanent Full Time motivated and patient-oriented Diagnostic Imaging - Call Centre Representative/Receptionist to join our dynamic team. In this role, you…
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Customer Care Representative - Day shift (Monday to Friday 8:00-16:00)
Baxter International Inc.
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Added 1 hour ago
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Giant Tiger
Miramichi, NB
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A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of…
Added 1 hour ago
Store Associate (Part-Time)
Giant Tiger
Rouyn-Noranda, QC
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A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of…
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Store Associate (Full-Time)
Giant Tiger
Summerside, PE
Full-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of…
Added 2 hours ago
BILINGUAL CUSTOMER SERVICE REPRESENTATIVE (HYBRID) - copy
Green Shield Canada
Windsor, ON
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Added 2 hours ago
Executive Director Cannabis Expungement Board
Minnesota Direct Care and Treatment
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The Cannabis Expungement Board (CEB) was created by the Legislature in 2023 as part of Minnesota's adult-use cannabis law. The Board reviews felony and certain misdemeanor cannabis…
Added 5 hours ago
Revenue Manager - Food & Beverage
Fairmont Hotels & Resorts
Toronto, ON
Full-time
Be part of a dedicated team committed to delivering unparalleled guest experiences and maintaining the highest standards of service.
Added 6 hours ago
Key Account Sales Manager
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…more of Smiths Detections’ key customers. This role provides service through the whole sales process – starting with the estimate over order management to handing over of the product to the…
Added 11 hours ago
Field Marketing Coordinator
Stanley Black & Decker, Inc.
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As a Field Marketing Coordinator, you will be part of a dedicated team based in the Ottawa area and reporting to the Territory Manger, Residential Sales. The Field Marketing Coordinator is…
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FT - Program Coordinator - Outreach Surrey
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Monitors and authorizes program/s expenditures and maintains financial records in accordance with established procedures. Prepares the program budget for submission and presentation to…
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Bilingual Claims Adjusters Multiple Levels - Farm/Commercial
Wawanesa Insurance
Toronto, ON · AB · Winnipeg, MB · Wawanesa, MB · Moncton, NB · Ottawa, ON · Kitchener, ON · Montreal, QC · Vancouver, BC · Dartmouth, NS · Calgary, AB · Lethbridge, AB · Edmonton, AB (Hybrid), AB · North York - Toronto, ON (Hybr, ON
…that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided…
Added 14 hours ago
Coordinator, Email Marketing (6-Month Contract)
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Familiarity with email service provider platforms, campaign QA processes, segmentation, and analytics
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Health Access Specialist - FT - Day - Patient Access Services Hamilton NJ
Capital Health (US)
Hamilton, ON
Full-time
The listed pay range or pay rate reflects compensation for a full-time equivalent (1.0 FTE) position. Actual compensation may differ depending on assigned hours and position status (e.g.,…
Added 14 hours ago
Enrolment Services Advisor
The University of British Columbia
Vancouver, BC
$7,158.42 to $10,292.25 CAD / month
Full-time
The Enrolment Service Advisor (ESA) is an advising specialist who is a highly visible representative of Enrolment Services (ES) and the University.
Added 14 hours ago
Enrolment Services Advisor
The University of British Columbia
Vancouver, BC
$7,158.42 to $10,292.25 CAD / month
Full-time
The Enrolment Service Advisor (ESA) is an advising specialist who is a highly visible representative of Enrolment Services (ES) and the University.
Added 14 hours ago
Branch Manager
Water Treatment Equipment Co
Hanover, ON
Full-time
…support to the daily operations of the branch. They are a key part of ensuring that all employees provide a level of customer service that routinely exceeds the expectations of the…

Coastal Community

Member Service Representative 1 - RC - Union

Nanaimo, BC, V9T 3M6, Canada

Pay: Part Time Role Range (Hourly Wage) - $25.54 to $30.19
Job type: Part-time
Experience: Up to 1 year of work experience in a sales and service position
Posting language: English
Posted: Sep 25, 2026

Apply About employer

Applications open in a new tab.

Original job description

**Posting Deadline: Please submit your application by 11:59 PM PST, October 2, 2026**

Position Type: Permanent

Together, Let’s Do Great Things!

We’re the largest financial institution based on Vancouver Island and the Gulf Islands, and we’ve got an opportunity for you. We are looking for a Member Service Representative, so if you’re passionate about improving people’s financial health and have experience with sales and service, we’d like to hear from you.

Hours

This position will have hours scheduled between 7:30am to 8:30pm Monday to Friday and 7:30am to 4:30pm Saturday. Shifts may vary with a combination of daytime and evening work.

As per Appendix A-2 in the Collective Agreement, “shift work ending after 6:00pm up to and including 8:30pm will be paid a premium of five percent (5%) above the employee’s regular rate for all hours worked beyond 6:00pm”.

What’s the role?

As a Member Service Representative, under direct supervision you will process a variety of financial and non-financial transactions for members within the guidelines established. Coastal Community Credit Union strives "to be the leaders in building relationships that improve financial health, enrich people’s lives and build healthier communities" and it is your responsibility as a Member Service Representative to be the primary point of contact for members and carry the vision statement forward in order to build, maintain, attract and expand the member’s relationship with the credit union.

Your duties will include:

Accurately processes a variety of transactions to meet the needs of our members.
Providing sales and service expertise to inform members of new products/services and changes to existing products/services.
Answering telephone inquiries.
Providing members access into safety deposit boxes.
End of day processing and balancing to be completed in a timely manner as per established procedures.
Performing other related duties as assigned.

What are we looking for?

A secondary school diploma with academic emphasis
1 year post-secondary education
Up to 1 year of work experience in a sales and service position

Ideally, you are a flexible, collaborative team player with:

Keyboarding skills of 40 wpm and computer terminology are required, in addition to proficiency with Windows products such as Outlook, Word, and Excel applications.
Excellent communication skills and the ability to articulate in a clear, concise manner is required to transfer information and understanding to members.
Effective listening skills to engage members in conversation to understand and identify their immediate financial needs, and provide resolution through sourcing information, matching an appropriate product/service and/or referring members to the appropriate individual to complete their request.
The ability to multitask with keyboarding and internet/computer navigation skills for searching on-line client data and product information while simultaneously conversing with the member is essential to ensure that members receive excellent member service.
Interviewing skills and the ability to ask probing questions are required, as well as having the flexibility to adapt to each request and move between a variety of member concerns/questions/requests.

If you’re an approachable problem solver who embraces self-development and life-long learning, you’ll be a great fit with us.

Who are we?

Since first forming in 1946, Coastal Community has grown to become the largest financial services provider based on Vancouver Island. We’re proud of the legacy we’ve built and the things that make us who we are:

We’re 100% member-owned, with all decisions made locally - right here on Vancouver Island.
We’re a growing organization with over $4 billion in assets under management. Coastal Community helps improve the financial health of over 100,000 members and clients through our 24 branches, 16 insurance offices, 4 business centres, plus our wide range of online and digital services.
We believe in making meaningful contributions to the communities we call home. Each year, we give over half a million to community organizations and programs.

At Coastal Community we are dedicated to serving our local community by prioritizing diversity, equality, inclusion, and supporting a sense of belonging for all. We value every individual’s unique experience and perspective. As a result, we empower individuals to achieve their financial goals, enrich lives, and build healthier communities.

Embarking on a journey with Coastal Community means joining an exceptional team, engaging in meaningful work, and enjoying fulfilling experiences along the way. We take pride in offering a comprehensive total rewards package and a workplace culture that’s second to none. This includes a commitment to work/life balance, a substantial extended benefits package, an impressive 11.75% employer-paid RRSP contribution, investments in your education and training, banking perks, and so much more! Join us and be part of a community that values your growth and success!

Part Time Role Range (Hourly Wage) - $25.54 to $30.19

We welcome existing MSR2 employees to apply internally for this role and your current wage range would be applicable.

The wage ranges provided are based on the Union collective agreement.

If this role resonates with your passion and skills, we would love to hear from you.

Apply About employer

More about this job

Responsibilities

The Member Service Representative acts as the primary point of contact for members, processing financial transactions and providing sales expertise on products and services. They are responsible for maintaining member relationships, answering inquiries, and ensuring accurate end-of-day balancing.

Requirements

Candidates must have a secondary school diploma with at least one year of post-secondary education and up to one year of experience in a sales and service role. Proficiency in Windows applications, strong communication skills, and the ability to multitask are essential for this position.

Skills

Financial transactions
Sales and service
Customer service
Keyboarding
Computer navigation
Communication skills
Active listening
Multitasking
Interviewing skills
Problem solving
Microsoft Outlook
Microsoft Word
Microsoft Excel
Data entry
Cash balancing

Benefits

Extended benefits package
Education and training support
Banking perks
Work/life balance

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
Member Service
Credit Union
Sales
Customer Service
Banking
Transaction Processing
Safety Deposit Boxes
Data Entry
Microsoft Office
Windows
Communication
Active Listening
Multitasking
Interviewing
Problem Solving
Financial Health
RRSP
Collective Agreement
Branch Operations

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