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Added 6 mins ago
RM
Patient Access Clerk I
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Previous clerical/administrative experience within the last year is essential
Added 6 mins ago
RM
Supervisor, Centralized Scheduling
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Conduct root-cause analysis and develop practical, sustainable solutions to reduce rework, administrative burden, and recurring issues.
Added 6 mins ago
SH
Administrative Assistant
Shared Health-Soins Communs
Brandon, MB
- Full-time
Under the general supervision of and responsible to the Director/Regional Manager/Manager; the Administrative Assistant is committed to the vision, mission, values and strategic priorities…
Added 6 mins ago
UF
DEPUTY DIRECTOR: PROGRAMME DEVELOPMENT (CEQUAM)
UNAM FOUNDATION
Main Centre, SK
- Full-time
…enhancement of academic programs that address societal, industry, and professional needs, as well as contemporary pedagogical practices. The Deputy Director will also oversee the processes…
Added 6 mins ago
SH
Qualified Person - Security Personnel
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…some province-wide health services and supports centralized administrative and business functions for Manitoba health…
Added 6 mins ago
SH
General Duty Nurse (N2) - NICU
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…some province-wide health services and supports centralized administrative and business functions for Manitoba health…
Added 6 mins ago
SH
Manager Health Services
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…some province-wide health services and supports centralized administrative and business functions for Manitoba health…
Added 6 mins ago
SH
Administrative Secretary 2
Shared Health-Soins Communs
Brandon, MB
- Internship
The Administrative Secretary 2 will provide clerical and administrative support functions for all of the staff and clients who receive services from the program that they support. The…
Added 6 mins ago
SH
Administrative Assistant
Shared Health-Soins Communs
Brandon, MB
- Full-time
Under the general supervision of and responsible to the Director/Regional Manager/Manager; the Administrative Assistant is committed to the vision, mission, values and strategic priorities…
Added 6 mins ago
SH
Performance Assurance Program Analyst
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…some province-wide health services and supports centralized administrative and business functions for Manitoba health…
Added 6 mins ago
SH
Administrative Secretary 2
Shared Health-Soins Communs
Brandon, MB
- Full-time
The Administrative Secretary 2 will provide clerical and administrative support functions for all of the staff and clients who receive services from the program that they support. The…
Added 6 mins ago
SH
Perioperative Nurse (N2) - Adult Operating Room
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…some province-wide health services and supports centralized administrative and business functions for Manitoba health…
Added 21 mins ago
CO
Dental Office Receptionist Instructor (Part Time)
College of New Caledonia
Prince George, BC
- Part-time
You will promote a positive, inclusive, and professional learning environment, demonstrating mutual respect in interactions with students, colleagues, and partners.
Added 21 mins ago
GO
Supervisor, Administrative Operations
Government of Yukon
Whitehorse, YT
- Full-time
…role, including provision and coordination of financial and administrative operations, information management and IT systems support. This position will play a critical front-line role in…
Added 21 mins ago
HE
Sales and Marketing Management Trainee
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- $41,000 to $45,000 CAD / year
- Full-time
…members, and develop transferable skills that support your professional…
Added 1 hour ago
AH
Administrative Support III
Alberta Health Services
Mclennan, AB
- Part-time
Reporting to the Supervisor, Health Information Management, the Administrative Support III - Health Information Management performs a variety of clerical duties covering all areas of HIM.…
Added 1 hour ago
AH
Administrative Support III
Alberta Health Services
Lethbridge, AB
- Part-time
The Administrative Support III - Switchboard Operator/Visitor Information position performs a variety of complex clerical duties while providing switchboard and visitor information services…
Added 1 hour ago
AH
Administrative Support III
Alberta Health Services
Grande Cache, AB
- Part-time
Reporting to the Supervisor, Health Information Management, the Administrative Support III - Health Information Management performs a variety of clerical duties covering all areas of HIM.…
Added 1 hour ago
AH
Administrative Support IV
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
Join the Clinical Trials Unit (CTU) at the forefront of cancer research and treatment. This position provides senior administrative, reception, and secretarial support to the CTU Medical…
Added 1 hour ago
AH
Advisor - Board Coordination
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
Assisted Living Alberta (ALA) seeks a professional with strong board governance experience to provide governance, administrative, and strategic coordination support to the Board Chair,…
Added 1 hour ago
AH
Administrative Support IV
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
…wing operations, and various non-service agreements. As an Administrative Support IV, you will play a key role in a collaborative, fast-paced environment by providing administrative and…
Added 1 hour ago
AH
Administrative Support IV
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or…
Added 1 hour ago
AH
Administrative Support IV
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
The Peter Lougheed Centre (PLC) is seeking a highly organized, adaptable and professional Administrative Support IV to join our Administration team. This position plays an important role in…
Added 1 hour ago
AH
Nuclear Medicine Technologist II
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
…ensuring compliance with organizational policies, procedures, and professional standards. The Supervisor supports staff scheduling, recruitment, orientation, education, performance…
Added 2 hours ago
N
Department Manager, Administration
Northern/NorthMart
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
We’re looking for professional, organized workers who have a healthy sense of adventure and a strong knowledge and experience base.

Coastal Community

Member Service Representative 1 - RC - Union

Nanaimo, BC, V9T 3M6, Canada

Full Time Role Range (Annual Salary) - $44,187.96 to $52,236.84 · Full-time

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Job details

Pay: Full Time Role Range (Annual Salary) - $44,187.96 to $52,236.84
Job type: Full-time
Experience: Up to 1 year of work experience in a sales and service position
Posting language: English
Posted: Oct 28, 2026

Original job description

**Posting Deadline: Please submit your application by 11:59 PM PST, November 3, 2026**

Position Type: Temporary

Duration: Approximately six (6) months

Together, Let’s Do Great Things!

We're a financial services co-operative with an expansive reach on Vancouver Island, the Gulf and Discovery islands and North Central BC. Joining us is your chance to work, and do good, locally. We are looking for a Member Service Representative, so if you’re passionate about improving people’s financial health and have experience with sales and service, we’d like to hear from you.

Hours

This position will have hours scheduled between 7:45am to 7:15pm Monday to Friday and 8:15am-4:15pm Saturday. Shifts may vary with a combination of daytime and evening work.

As per Appendix A-2 in the Collective Agreement, “shift work ending after 6:00pm up to and including 8:30pm will be paid a premium of five percent (5%) above the employee’s regular rate for all hours worked beyond 6:00pm”.

What’s the role?

As a Member Service Representative, under direct supervision you will process a variety of financial and non-financial transactions for members within the guidelines established. Coastal Community Credit Union strives "to be the leaders in building relationships that improve financial health, enrich people’s lives and build healthier communities" and it is your responsibility as a Member Service Representative to be the primary point of contact for members and carry the vision statement forward in order to build, maintain, attract and expand the member’s relationship with the credit union.

Your duties will include:

Accurately processes a variety of transactions to meet the needs of our members.
Providing sales and service expertise to inform members of new products/services and changes to existing products/services.
Answering telephone inquiries.
Providing members access into safety deposit boxes.
End of day processing and balancing to be completed in a timely manner as per established procedures.
Performing other related duties as assigned.

What are we looking for?

A secondary school diploma with academic emphasis
1 year post-secondary education
Up to 1 year of work experience in a sales and service position

Ideally, you are a flexible, collaborative team player with:

Keyboarding skills of 40 wpm and computer terminology are required, in addition to proficiency with Windows products such as Outlook, Word, and Excel applications.
Excellent communication skills and the ability to articulate in a clear, concise manner is required to transfer information and understanding to members.
Effective listening skills to engage members in conversation to understand and identify their immediate financial needs, and provide resolution through sourcing information, matching an appropriate product/service and/or referring members to the appropriate individual to complete their request.
The ability to multitask with keyboarding and internet/computer navigation skills for searching on-line client data and product information while simultaneously conversing with the member is essential to ensure that members receive excellent member service.
Interviewing skills and the ability to ask probing questions are required, as well as having the flexibility to adapt to each request and move between a variety of member concerns/questions/requests.

If you’re an approachable problem solver who embraces self-development and life-long learning, you’ll be a great fit with us.

Who are we?

Established in 1946, Coastal Community Credit Union puts people's needs first and invests in communities across Vancouver Island, the Discovery and Gulf Islands, and in North Central BC. We’re proud of the legacy we’ve built and the things that make us who we are:

We’re 100% member-owned, with all decisions made locally - right here in BC.
We’re a growing organization with $5.6 billion in assets under management.
Coastal Community helps improve the financial health of over 110,000 members as well as insurance and wealth clients through our 32 branches, 19 insurance offices, our business centres, plus our wide range of online and digital services.
We believe in making meaningful contributions to the communities we call home through grants, education awards, sponsorships, and fundraising.

At Coastal Community we are dedicated to serving our local community by prioritizing diversity, equality, inclusion, and supporting a sense of belonging for all. We value every individual’s unique experience and perspective. As a result, we empower individuals to achieve their financial goals, enrich lives, and build healthier communities.

Embarking on a journey with Coastal Community means joining an exceptional team, engaging in meaningful work, and enjoying fulfilling experiences along the way. We take pride in offering a comprehensive total rewards package and a workplace culture that’s second to none. This includes a commitment to work/life balance, a substantial extended benefits package, an impressive 11.75% employer-paid RRSP contribution, investments in your education and training, banking perks, and so much more! Join us and be part of a community that values your growth and success!

Full Time Role Range (Annual Salary) - $44,187.96 to $52,236.84

We welcome existing MSR2 employees to apply internally for this role and your current wage range would be applicable.

The wage ranges provided are based on the Union collective agreement.

If this role resonates with your passion and skills, we would love to hear from you.

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More about this job

Responsibilities

The Member Service Representative processes financial and non-financial transactions while providing sales and service expertise to members. They act as the primary point of contact to build relationships and improve the financial health of members.

Requirements

Candidates must have a secondary school diploma with one year of post-secondary education and up to one year of sales and service experience. Proficiency in computer applications and strong communication skills are required for this role.

Skills

Customer service
Sales
Financial transactions
Keyboarding
Computer terminology
Outlook
Word
Excel
Communication skills
Listening skills
Multitasking
Internet navigation
Interviewing skills
Problem solving

Benefits

Extended benefits package
Education and training support
Banking perks
Work/life balance

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
Member Service
Credit Union
Sales
Customer Service
Transactions
Banking
Microsoft Outlook
Microsoft Word
Microsoft Excel
Data Entry
Financial Health
Relationship Management
Safety Deposit Boxes
Shift Work
Collective Agreement
RRSP
Professional Development

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