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Financial Services Representative
CIBC
Chemainus, BC · Duncan, BC · Mill Bay, BC · Nanaimo, BC
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services…
Added 1 hour ago
Shift Leader
McDonald's
Calgary, AB
While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative as a manager is always helpful and…
Added 1 hour ago
Shift Leader
McDonald's
Calgary, AB
While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative as a manager is always helpful and…
Added 1 hour ago
Shift Leader
McDonald's
Calgary, AB
While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative as a manager is always helpful and…
Added 3 hours ago
CR
Research Scientist II - Toxcology
Charles River Laboratories
Montreal, QC
- Full-time
Act as a departmental representative in cross-functional initiatives and communications;
Added 3 hours ago
CC
Community Navigator
CMHA Calgary
Calgary, AB
- Other
Participate as a CMHA Calgary representative in community partnership committees, action tables and working groups, and act as a liaison for other organizations to connect with about…
Added 3 hours ago
ZA
Customer Care/Business Development Representative - Alta Infiniti
Zanchin Automotive Group
Vaughan, ON
- Full-time
Customer Care/Business Development Representative career and employment opportunity awaits you.
Added 3 hours ago
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Financial Service Representative - LendDirect Office 1507
LendDirect
Oshawa, ON
- Full-time
As a Financial Service Representative, you’ll be at the heart of our customer experience - delivering exceptional service, building lasting relationships, and helping individuals secure the…
Added 4 hours ago
C
Financial Services Representative (Multiple Locations)
CIBC
Banff, AB · Calgary, AB · Drumheller, AB · Lethbridge, AB · Medicine Hat, AB · Olds, AB · Red Deer, AB · Stettler, AB
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services…
Added 4 hours ago
C
Financial Services Representative (Multiple Locations)
CIBC
Beaumont, AB · Edmonton, AB · Fort Saskatchewan, AB · Jasper, AB · Leduc, AB · Sherwood Park, AB · St. Albert, AB · Stony Plain, AB
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services…
Added 4 hours ago
C
Financial Services Representative
CIBC
Winnipeg, MB
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services…
Added 4 hours ago
Rehabilitation Assistant - Rehabilitation & Supportive Care Services
Nova Scotia Health and IWK Health
Halifax, NS
…supervision of therapists, the Rehabilitation Assistant, as an active member of the patient care team, works with individuals, families and groups to help educate and promote movement,…
Added 4 hours ago
C
Financial Services Representative - Montreal Marché Central
CIBC
Montreal, QC
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services…
Added 4 hours ago
GE
Construction Piping Coordinator - HPU - NIGHT SHIFT
Global Edge Group
AB · Edmonton, AB
- Contract
The Piping Construction Management Coordinator is a key member of the Construction Management Team and serves as the Owner's field representative and execution leader for all assigned…
Added 4 hours ago
Maintenance & Asset Manager
Connective
Kamloops, BC · Vancouver, BC
Participates as a member of the Connective Administrative Support Team.
Added 4 hours ago
TG
Delivery Driver - BC
Toro Group of Companies
Port Coquitlam, BC
- Full-time
The Shipper/Delivery Driver reports to the Warehouse Manager and is a key member of the Shipping Department. This role plays a critical part in the day-to-day success of operations by…
Added 4 hours ago
RV
Registered Practical Nurse
Renfrew Victoria Hospital
Renfrew, ON
- Full-time
…background, culture, skills, perspectives, and experiences that are representative of our current and evolving population. We are passionate about fostering a workplace where all people…
Added 4 hours ago
C
Universal Banker
CIBC
White Rock, BC
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients' lives. As a Financial Services…
Added 5 hours ago
UO
Facility Operations Specialist - Active Living, Faculty of Kinesiology
University of Calgary
Calgary, AB
- Full-time
As a member of the Operations Unit, this position reports to the Manager of Operations & Maintenance and has a secondary report to the Director of Active Living and Outdoor Centre. The role…
Added 5 hours ago
Representative - Customer Service
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Calgary, AB
As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail to provide inquiry or problem resolution. You will resolve mostly routine and some…
Added 5 hours ago
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Senior Representative - Inside Sales
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Nanaimo, BC
- Full-time
As a Senior Representative - Inside Sales, you will interact with existing customers to increase sales of the Company's products and/or services. You will obtain, create, and and up-selling…
Added 5 hours ago
MR
Director, Facilities Operations
Mount Royal University
Calgary, AB
- Full-time
…strategic direction and address operational challenges. As a key representative of the institution, the Director engages with various committees, associations, and external groups,…
Added 6 hours ago
CC
Member Service Representative 1 - RC - Union
Coastal Community
Nanaimo, BC
- Full-time
…chance to work, and do good, locally. We are looking for a Member Service Representative, so if you’re passionate about improving people’s financial health and have experience with sales…
Added 6 hours ago
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Senior Manager, Environment Health and Safety
DECIEM | THE ABNORMAL BEAUTY COMPANY
Toronto, ON · Etobicoke, ON
- Full-time
Exact hourly rate depends on several factors such as experience, skills, education, and budget. Hourly range may vary based on geographic location.
Added 6 hours ago
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Director, Marketing Strategy and Business Management
Manulife
Toronto, ON · Montreal, QC
- Full-time
…strengthen team engagement and effectiveness. This role is a member of the Retirement and Wealth Marketing leadership team and reports directly to the Head of Retirement and Wealth…

Coastal Community

Member Service Representative 1 - RC - Union

Nanaimo, BC, V9T 3M6, Canada

Full Time Role Range (Annual Salary) - $44,187.96 to $52,236.84 · Full-time

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Job details

Pay: Full Time Role Range (Annual Salary) - $44,187.96 to $52,236.84
Job type: Full-time
Experience: Up to 1 year of work experience in a sales and service position
Posting language: English
Posted: Oct 28, 2026

Original job description

**Posting Deadline: Please submit your application by 11:59 PM PST, November 3, 2026**

Position Type: Temporary

Duration: Approximately six (6) months

Together, Let’s Do Great Things!

We're a financial services co-operative with an expansive reach on Vancouver Island, the Gulf and Discovery islands and North Central BC. Joining us is your chance to work, and do good, locally. We are looking for a Member Service Representative, so if you’re passionate about improving people’s financial health and have experience with sales and service, we’d like to hear from you.

Hours

This position will have hours scheduled between 7:45am to 7:15pm Monday to Friday and 8:15am-4:15pm Saturday. Shifts may vary with a combination of daytime and evening work.

As per Appendix A-2 in the Collective Agreement, “shift work ending after 6:00pm up to and including 8:30pm will be paid a premium of five percent (5%) above the employee’s regular rate for all hours worked beyond 6:00pm”.

What’s the role?

As a Member Service Representative, under direct supervision you will process a variety of financial and non-financial transactions for members within the guidelines established. Coastal Community Credit Union strives "to be the leaders in building relationships that improve financial health, enrich people’s lives and build healthier communities" and it is your responsibility as a Member Service Representative to be the primary point of contact for members and carry the vision statement forward in order to build, maintain, attract and expand the member’s relationship with the credit union.

Your duties will include:

Accurately processes a variety of transactions to meet the needs of our members.
Providing sales and service expertise to inform members of new products/services and changes to existing products/services.
Answering telephone inquiries.
Providing members access into safety deposit boxes.
End of day processing and balancing to be completed in a timely manner as per established procedures.
Performing other related duties as assigned.

What are we looking for?

A secondary school diploma with academic emphasis
1 year post-secondary education
Up to 1 year of work experience in a sales and service position

Ideally, you are a flexible, collaborative team player with:

Keyboarding skills of 40 wpm and computer terminology are required, in addition to proficiency with Windows products such as Outlook, Word, and Excel applications.
Excellent communication skills and the ability to articulate in a clear, concise manner is required to transfer information and understanding to members.
Effective listening skills to engage members in conversation to understand and identify their immediate financial needs, and provide resolution through sourcing information, matching an appropriate product/service and/or referring members to the appropriate individual to complete their request.
The ability to multitask with keyboarding and internet/computer navigation skills for searching on-line client data and product information while simultaneously conversing with the member is essential to ensure that members receive excellent member service.
Interviewing skills and the ability to ask probing questions are required, as well as having the flexibility to adapt to each request and move between a variety of member concerns/questions/requests.

If you’re an approachable problem solver who embraces self-development and life-long learning, you’ll be a great fit with us.

Who are we?

Established in 1946, Coastal Community Credit Union puts people's needs first and invests in communities across Vancouver Island, the Discovery and Gulf Islands, and in North Central BC. We’re proud of the legacy we’ve built and the things that make us who we are:

We’re 100% member-owned, with all decisions made locally - right here in BC.
We’re a growing organization with $5.6 billion in assets under management.
Coastal Community helps improve the financial health of over 110,000 members as well as insurance and wealth clients through our 32 branches, 19 insurance offices, our business centres, plus our wide range of online and digital services.
We believe in making meaningful contributions to the communities we call home through grants, education awards, sponsorships, and fundraising.

At Coastal Community we are dedicated to serving our local community by prioritizing diversity, equality, inclusion, and supporting a sense of belonging for all. We value every individual’s unique experience and perspective. As a result, we empower individuals to achieve their financial goals, enrich lives, and build healthier communities.

Embarking on a journey with Coastal Community means joining an exceptional team, engaging in meaningful work, and enjoying fulfilling experiences along the way. We take pride in offering a comprehensive total rewards package and a workplace culture that’s second to none. This includes a commitment to work/life balance, a substantial extended benefits package, an impressive 11.75% employer-paid RRSP contribution, investments in your education and training, banking perks, and so much more! Join us and be part of a community that values your growth and success!

Full Time Role Range (Annual Salary) - $44,187.96 to $52,236.84

We welcome existing MSR2 employees to apply internally for this role and your current wage range would be applicable.

The wage ranges provided are based on the Union collective agreement.

If this role resonates with your passion and skills, we would love to hear from you.

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More about this job

Responsibilities

The Member Service Representative processes financial and non-financial transactions while providing sales and service expertise to members. They act as the primary point of contact to build relationships and improve the financial health of members.

Requirements

Candidates must have a secondary school diploma with one year of post-secondary education and up to one year of sales and service experience. Proficiency in computer applications and strong communication skills are required for this role.

Skills

Customer service
Sales
Financial transactions
Keyboarding
Computer terminology
Outlook
Word
Excel
Communication skills
Listening skills
Multitasking
Internet navigation
Interviewing skills
Problem solving

Benefits

Extended benefits package
Education and training support
Banking perks
Work/life balance

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
Member Service
Credit Union
Sales
Customer Service
Transactions
Banking
Microsoft Outlook
Microsoft Word
Microsoft Excel
Data Entry
Financial Health
Relationship Management
Safety Deposit Boxes
Shift Work
Collective Agreement
RRSP
Professional Development

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