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Added 5 mins ago
GF
Personal Trainer - London Southdale and Wellington
GoodLife Fitness
London, ON
- Full-time
Leveraging and promoting all GoodLife training programs to support clients on their health and fitness journeys
Added 3 hours ago
KG
Afternoon Dispatch
KUTHALA GROUP
Georgetown, ON
- Full-time
…expedited, and temperature-controlled options. It offers equipment sales and leasing, large-scale warehousing and outdoor storage, and comprehensive fleet support such as fuel cards and…
Added 4 hours ago
BM
Race Administrator - Winter - Full/Part-Time
Blue Mountain Resort
The Blue Mountains, ON
- Part-time
…service departments including snow school and summer programming, sales, guest services, and marketing. They will also assist with daily guest check-ins throughout the programming day and…
Added 4 hours ago
DT
Business Development Coordinator
Dream Theory
Toronto, ON
- Full-time
…and relationship-oriented to help grow our client network and support new business opportunities. This role is ideal for someone who enjoys connecting with people, keeping projects and…
Added 4 hours ago
DT
Assistant Manager I
Dollar Tree Stores
Winnipeg, MB
- Part-time
Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained
Added 5 hours ago
L
Assistant Manager
LensCrafters
Toronto, ON
- Full-time
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents…
Added 6 hours ago
M
Marketing Coordinator
Marcon
Vancouver, BC
- $65,000 to $85,000 CAD / year
- Full-time
…help coordinate campaigns, creative assets, communications, sales and leasing environments, events, and marketing systems with accuracy and…
Added 7 hours ago
WP
Manager, Parking and Commercial Operations
Westerner Park
Red Deer, AB
- Full-time
Ensure effective reservation, check-in, payment and guest-communication processes and coordinate administrative support with Reception.
Added 7 hours ago
LS
Account Sales Manager – OEM Manufacturer (Residential HVAC/Hydronics)
Lock Search Group
Vancouver, BC · Greater Vancouver, BC
- Full-time
The primary focus of the Account Manager is to grow the sales and promotion of residential and light commercial HVAC and Hydronics equipment by providing technical, administrative, and…
Added 8 hours ago
P
Entrepreneur
Primerica
Baysville, ON
- Full-time
Sales, networking, and business development capabilities, including prospecting, lead generation, and closing client agreements.
Added 9 hours ago
Assistant Manager
EssilorLuxottica Group
Toronto, ON
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents…
Added 12 hours ago
G
Gestionnaire adjoint/Unassigned Assistant Manager - Carrefour Laval
Gap
Laval, QC
- Full-time
Support strategies and processes using a customer centric mindset to deliver results, drive store sales, and maximize efficiencies and productivity
Added 12 hours ago
BS
Bilingual Customer Service Representative
Bilingual Source
Mississauga, ON
- $57,000 to $63,000 CAD / year
- Full-time
Support sales representatives with order information and product documentation.
Added 12 hours ago
G
Gestionnaire adjoint/Unassigned Assistant Manager - Carrefour Laval
Gap
Laval, QC
- Full-time
Support strategies and processes using a customer centric mindset to deliver results, drive store sales, and maximize efficiencies and productivity
Added 13 hours ago
WP
Manager, Parking and Commercial Operations
Westerner Park
Red Deer, AB
- Full-time
Ensure effective reservation, check-in, payment and guest-communication processes and coordinate administrative support with Reception.
Added 15 hours ago
Finance Analyst
Magellan
Kitchener, ON
Record monthly journal entries, including sales and cost accruals, depreciation and deferred-revenue adjustments, to support accurate and complete financial results.
Added 15 hours ago
WB
Senior Administrative Assistant
Whistler Blackcomb
Whistler, BC
- Full-time
As our Senior Administrative Assistant, you will provide administrative support to our team and ensure our guests have the Experience of a Lifetime.
Added 15 hours ago
HE
Entry level Marketing Management Trainee
Hype Events
Toronto, ON · Greater Toronto Area, Canada
- $41,000 to $45,000 CAD / year
- Full-time
Our Management Training Program provides hands-on experience across sales and marketing, leadership development, administration, and management. You’ll learn by doing, work alongside…
Added 16 hours ago
UO
Co-op Coordinator
University of Victoria
Victoria, BC
- Full-time
…departments and is responsible for coordinating the academic and administrative aspect of the co-op and career program area(s) and other forms of experiential learning, as appropriate,…
Added 16 hours ago
UO
Development Officer
University of Victoria
Victoria, BC
- Full-time
Work with Alumni and Development colleagues to build a unit work plan to obtain annually raised major gifts in support of the Faculty/unit’s approved priority fundraising projects and in…
Added 16 hours ago
GF
Personal Trainer - Ottawa Lansdowne Park
GoodLife Fitness
Ottawa, ON
- Full-time
Leveraging and promoting all GoodLife training programs to support clients on their health and fitness journeys
Added 16 hours ago
KE
RMA Coordinator
Kontron Europe
Boisbriand, QC
- Full-time
Do you want to be at the heart of Operations and Sales? Join Kontron Canada as an RMA Coordinator.
Added 17 hours ago
P
Executive Administrative Assistant
Popular
St. Thomas, ON
- Full-time
The Executive Administrative Assistant provides high-level administrative and operational support to the Division Manager and VI Region Division. This position plays a key role in…
Added 17 hours ago
BG
Order Desk Administrator
BE Group of Companies
Abbotsford, BC
- $50,000 to $55,000 CAD / year
· Generate sales orders and provide confirmations to customers
Added 17 hours ago
GF
Personal Trainer - Mississauga Square One
GoodLife Fitness
Mississauga, ON
- Full-time
Leveraging and promoting all GoodLife training programs to support clients on their health and fitness journeys

Coastal Community

Member Service Representative 1 - RC - Union

Nanaimo, BC, V9T 3M6, Canada

Full Time Role Range (Annual Salary) - $44,187.96 to $52,236.84 · Full-time

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Job details

Pay: Full Time Role Range (Annual Salary) - $44,187.96 to $52,236.84
Job type: Full-time
Experience: Up to 1 year of work experience in a sales and service position
Posting language: English
Posted: Oct 28, 2026

Original job description

**Posting Deadline: Please submit your application by 11:59 PM PST, November 3, 2026**

Position Type: Temporary

Duration: Approximately six (6) months

Together, Let’s Do Great Things!

We're a financial services co-operative with an expansive reach on Vancouver Island, the Gulf and Discovery islands and North Central BC. Joining us is your chance to work, and do good, locally. We are looking for a Member Service Representative, so if you’re passionate about improving people’s financial health and have experience with sales and service, we’d like to hear from you.

Hours

This position will have hours scheduled between 7:45am to 7:15pm Monday to Friday and 8:15am-4:15pm Saturday. Shifts may vary with a combination of daytime and evening work.

As per Appendix A-2 in the Collective Agreement, “shift work ending after 6:00pm up to and including 8:30pm will be paid a premium of five percent (5%) above the employee’s regular rate for all hours worked beyond 6:00pm”.

What’s the role?

As a Member Service Representative, under direct supervision you will process a variety of financial and non-financial transactions for members within the guidelines established. Coastal Community Credit Union strives "to be the leaders in building relationships that improve financial health, enrich people’s lives and build healthier communities" and it is your responsibility as a Member Service Representative to be the primary point of contact for members and carry the vision statement forward in order to build, maintain, attract and expand the member’s relationship with the credit union.

Your duties will include:

Accurately processes a variety of transactions to meet the needs of our members.
Providing sales and service expertise to inform members of new products/services and changes to existing products/services.
Answering telephone inquiries.
Providing members access into safety deposit boxes.
End of day processing and balancing to be completed in a timely manner as per established procedures.
Performing other related duties as assigned.

What are we looking for?

A secondary school diploma with academic emphasis
1 year post-secondary education
Up to 1 year of work experience in a sales and service position

Ideally, you are a flexible, collaborative team player with:

Keyboarding skills of 40 wpm and computer terminology are required, in addition to proficiency with Windows products such as Outlook, Word, and Excel applications.
Excellent communication skills and the ability to articulate in a clear, concise manner is required to transfer information and understanding to members.
Effective listening skills to engage members in conversation to understand and identify their immediate financial needs, and provide resolution through sourcing information, matching an appropriate product/service and/or referring members to the appropriate individual to complete their request.
The ability to multitask with keyboarding and internet/computer navigation skills for searching on-line client data and product information while simultaneously conversing with the member is essential to ensure that members receive excellent member service.
Interviewing skills and the ability to ask probing questions are required, as well as having the flexibility to adapt to each request and move between a variety of member concerns/questions/requests.

If you’re an approachable problem solver who embraces self-development and life-long learning, you’ll be a great fit with us.

Who are we?

Established in 1946, Coastal Community Credit Union puts people's needs first and invests in communities across Vancouver Island, the Discovery and Gulf Islands, and in North Central BC. We’re proud of the legacy we’ve built and the things that make us who we are:

We’re 100% member-owned, with all decisions made locally - right here in BC.
We’re a growing organization with $5.6 billion in assets under management.
Coastal Community helps improve the financial health of over 110,000 members as well as insurance and wealth clients through our 32 branches, 19 insurance offices, our business centres, plus our wide range of online and digital services.
We believe in making meaningful contributions to the communities we call home through grants, education awards, sponsorships, and fundraising.

At Coastal Community we are dedicated to serving our local community by prioritizing diversity, equality, inclusion, and supporting a sense of belonging for all. We value every individual’s unique experience and perspective. As a result, we empower individuals to achieve their financial goals, enrich lives, and build healthier communities.

Embarking on a journey with Coastal Community means joining an exceptional team, engaging in meaningful work, and enjoying fulfilling experiences along the way. We take pride in offering a comprehensive total rewards package and a workplace culture that’s second to none. This includes a commitment to work/life balance, a substantial extended benefits package, an impressive 11.75% employer-paid RRSP contribution, investments in your education and training, banking perks, and so much more! Join us and be part of a community that values your growth and success!

Full Time Role Range (Annual Salary) - $44,187.96 to $52,236.84

We welcome existing MSR2 employees to apply internally for this role and your current wage range would be applicable.

The wage ranges provided are based on the Union collective agreement.

If this role resonates with your passion and skills, we would love to hear from you.

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More about this job

Responsibilities

The Member Service Representative processes financial and non-financial transactions while providing sales and service expertise to members. They act as the primary point of contact to build relationships and improve the financial health of members.

Requirements

Candidates must have a secondary school diploma with one year of post-secondary education and up to one year of sales and service experience. Proficiency in computer applications and strong communication skills are required for this role.

Skills

Customer service
Sales
Financial transactions
Keyboarding
Computer terminology
Outlook
Word
Excel
Communication skills
Listening skills
Multitasking
Internet navigation
Interviewing skills
Problem solving

Benefits

Extended benefits package
Education and training support
Banking perks
Work/life balance

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
Member Service
Credit Union
Sales
Customer Service
Transactions
Banking
Microsoft Outlook
Microsoft Word
Microsoft Excel
Data Entry
Financial Health
Relationship Management
Safety Deposit Boxes
Shift Work
Collective Agreement
RRSP
Professional Development

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