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Added 1 hour ago
CS
Community Mentor (Part-time)
Catholic Social Services Alberta
Wetaskiwin, AB
- Part-time
…our Children's Residential Services team. Providing excellent client-centered care, you are confident, thoughtful, and motivated to achieve success when supporting others in your…
Added 1 hour ago
PH
Intermediate or Senior Marine Biologist
PT Hatfield Indonesia
New Westminster, BC
- Full-time
Lead management of small- to medium-sized projects, including client communication, budget tracking, and project timeline management.
Added 1 hour ago
CG
Call Center Operator - Casual
Compass Group Canada
Toronto, ON · North York, ON
- Part-time
You will be responsible for serving as a customer service representative in a call center and providing work order management support for staff/customers.
Added 1 hour ago
RB
Private Banker
Royal Bank of Canada
Mississauga, ON
- Full-time
…will be an accredited professional delivering the Black Card Experience to high net worth Canadians, focused on Private Banking’s core value proposition of wealth planning, credit, cash…
Added 1 hour ago
A
People & Culture - Senior Analyst/Analyst, Workforce Engineering
Aritzia
Vancouver, BC
- Full-time
…controlling labour wastage to support an incredible employee and client…
Added 1 hour ago
RB
Associate Advisor
Royal Bank of Canada
Toronto, ON
- Full-time
We’re looking for a collaborative, curious, market-driven professional with hands-on experience in trading and client relationship management.
Added 1 hour ago
TS
Bilingual (French) Sales Coordinator
TalentSphere Staffing Solutions
Whitchurch-Stouffville, ON
- Full-time
Responding to customer and Sales Representative inquiries.
Added 1 hour ago
OT
Commercial Sales Development Representative
Open Text Corporation
Waterloo, ON
- Other
Strategic SDRs are responsible for partnering with their Client Executives to develop a territory strategy for discovering, nurturing and qualifying pipeline, and converting those leads to…
Added 2 hours ago
A
People & Culture - Senior Analyst/Analyst, Workforce Engineering
Aritzia
Vancouver, BC
- $50,000 to $150,000 CAD / year
- Full-time
…controlling labour wastage to support an incredible employee and client…
Added 3 hours ago
S
Patient Care Coordinator, Heartwood Centre for Women, BC Mental Health & Substance Use Services – Vancouver, BC
Sanya’k̓ula
Vancouver, BC
- Full-time
Coordinates client care related activities and provides leadership in the planning and implementation of innovative and creative approaches for the delivery of services. Promotes quality of…
Added 3 hours ago
R&
Operations Officer III
Robertson & Company Ltd.
Toronto, ON
- Contract
Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management,…
Added 3 hours ago
RS
Logistics Coordinator
Ryder System, Inc.
Sherwood Park, AB
- Full-time
The Logistic Coordinator I may be required to support the client after hours, such as nights, weekends and/or holidays via cell phone rotation and remote equipment
Added 3 hours ago
FS
Field Sales Representative
Futran Solutions
Calgary, AB
- Part-time
We are seeking field sales representatives in Calgary to support a growing client in the residential home services industry. This role offers hands-on sales experience, structured training,…
Added 3 hours ago
NC
Client Services Representative
NVA Canada
Barrie, ON
- Full-time
2–3 years of experience as a Client Services Representative, preferably in health care (animal or human)
Added 4 hours ago
Customer Sales and Service Representative (C.S.S.R.)
Abilities Centre
Whitby, ON
You have previous sales, customer service and/or retail experience, preferably in a membership/client-based environment.
Added 4 hours ago
A
Client Service Representative - La Crete (7-month Term)
ATB
La Crête, AB
- Full-time
At ATB Financial, we're more than just a bank. We're a team dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing…
Added 4 hours ago
Enterprise Account Executive - Toronto
Novisto
Toronto, ON
Initiate contact with prospects which have been generated by our Account Development Representative team, our marketing campaigns or from referrals.
Added 4 hours ago
Occupational Therapist - Psychiatric 6 Lane - Mental Health & Addictions
Nova Scotia Health and IWK Health
Halifax, NS
…Occupational Therapist (OT) works in collaboration with the client, caregivers, and family to facilitate, restore, and/or maintain the patient/clients optimal level of function in the areas…
Added 5 hours ago
SS
Technical Sales & Business Development Representative- MB & SK
Shreem Systems & Solutions Pvt. Ltd
Brandon, MB
- Full-time
We are seeking a motivated Technical Sales & Business Development Representative to expand Shreem's presence throughout Saskatchewan and Manitoba. The successful candidate will work…
Added 5 hours ago
RP
Pharmacy Client Engagement Representative
Rexall Pharmacy Group Ltd.
Mississauga, ON
- $46,398 to $50,000 CAD / year
- Full-time
Reporting to Manager, Pharmacy Patient Contact Centre, the Pharmacy Client Engagement Representative will be responsible for contacting and engaging Rexall pharmacy clients, client’s…
Added 5 hours ago
RR
New Home Sales Representative | Preconstruction – Oakville, ON
RARE Real Estate Inc
Oakville, ON
- Full-time
RARE Real Estate is seeking a motivated, results-driven New Home Sales Representative to join our sales team for an exciting new preconstruction community coming to Oakville, Ontario.
Added 5 hours ago
FR
Weekend Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
…in the physical building which could cause injury or loss of client’s…
Added 5 hours ago
EJ
Canada Registered Branch Associate Trainee -Bedford, NS
Edward Jones
Bedford, NS
- Full-time
Our Registered Branch Associates are an essential part of the client team, and we rely on their unique experiences, insights, and professional backgrounds. We value different viewpoints to…
Added 6 hours ago
DC
Program Leader (Environmental Services)
Defence Construction Canada
Halifax, NS
- Full-time
…usually including team leaders who provide services to the Client-Partners as part of large, complex and high-risk projects and programs. The incumbent provides support within one or more…
Added 6 hours ago
DC
Bilingual Claims Intake Representative
DSB Claims
Ottawa, ON
- Full-time
Bilingual Claims Intake Representative (English/French)

Coastal Community

Member Service Representative 1 - RC - Union

Nanaimo, BC, V9T 3M6, Canada

Part Time Role Range (Hourly Wage) - $25.54 to $30.19 · Part-time

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Job details

Pay: Part Time Role Range (Hourly Wage) - $25.54 to $30.19
Job type: Part-time
Experience: Up to 1 year of work experience in a sales and service position
Posting language: English
Posted: Oct 29, 2026

Original job description

**Posting Deadline: Please submit your application by 11:59 PM PST, November 3, 2026**

Position Type: Temporary

Duration: Approximately eleven (11) months

Together, Let’s Do Great Things!

We’re the largest financial institution based on Vancouver Island and the Gulf Islands, and we’ve got an opportunity for you. We are looking for a Member Service Representative, so if you’re passionate about improving people’s financial health and have experience with sales and service, we’d like to hear from you.

Hours

This position will have hours scheduled between 7:30am to 8:30pm Monday to Friday and 7:30am to 4:30pm Saturday. Shifts may vary with a combination of daytime and evening work.

As per Appendix A-2 in the Collective Agreement, “shift work ending after 6:00pm up to and including 8:30pm will be paid a premium of five percent (5%) above the employee’s regular rate for all hours worked beyond 6:00pm”.

What’s the role?

As a Member Service Representative, under direct supervision you will process a variety of financial and non-financial transactions for members within the guidelines established. Coastal Community Credit Union strives "to be the leaders in building relationships that improve financial health, enrich people’s lives and build healthier communities" and it is your responsibility as a Member Service Representative to be the primary point of contact for members and carry the vision statement forward in order to build, maintain, attract and expand the member’s relationship with the credit union.

Your duties will include:

Accurately processes a variety of transactions to meet the needs of our members.
Providing sales and service expertise to inform members of new products/services and changes to existing products/services.
Answering telephone inquiries.
Providing members access into safety deposit boxes.
End of day processing and balancing to be completed in a timely manner as per established procedures.
Performing other related duties as assigned.

What are we looking for?

A secondary school diploma with academic emphasis
1 year post-secondary education
Up to 1 year of work experience in a sales and service position

Ideally, you are a flexible, collaborative team player with:

Keyboarding skills of 40 wpm and computer terminology are required, in addition to proficiency with Windows products such as Outlook, Word, and Excel applications.
Excellent communication skills and the ability to articulate in a clear, concise manner is required to transfer information and understanding to members.
Effective listening skills to engage members in conversation to understand and identify their immediate financial needs, and provide resolution through sourcing information, matching an appropriate product/service and/or referring members to the appropriate individual to complete their request.
The ability to multitask with keyboarding and internet/computer navigation skills for searching on-line client data and product information while simultaneously conversing with the member is essential to ensure that members receive excellent member service.
Interviewing skills and the ability to ask probing questions are required, as well as having the flexibility to adapt to each request and move between a variety of member concerns/questions/requests.

If you’re an approachable problem solver who embraces self-development and life-long learning, you’ll be a great fit with us.

Who are we?

Since first forming in 1946, Coastal Community has grown to become the largest financial services provider based on Vancouver Island. We’re proud of the legacy we’ve built and the things that make us who we are:

We’re 100% member-owned, with all decisions made locally - right here on Vancouver Island.
We’re a growing organization with over $4 billion in assets under management. Coastal Community helps improve the financial health of over 100,000 members and clients through our 24 branches, 16 insurance offices, 4 business centres, plus our wide range of online and digital services.
We believe in making meaningful contributions to the communities we call home. Each year, we give over half a million to community organizations and programs.

At Coastal Community we are dedicated to serving our local community by prioritizing diversity, equality, inclusion, and supporting a sense of belonging for all. We value every individual’s unique experience and perspective. As a result, we empower individuals to achieve their financial goals, enrich lives, and build healthier communities.

Embarking on a journey with Coastal Community means joining an exceptional team, engaging in meaningful work, and enjoying fulfilling experiences along the way. We take pride in offering a comprehensive total rewards package and a workplace culture that’s second to none. This includes a commitment to work/life balance, a substantial extended benefits package, an impressive 11.75% employer-paid RRSP contribution, investments in your education and training, banking perks, and so much more! Join us and be part of a community that values your growth and success!

Part Time Role Range (Hourly Wage) - $25.54 to $30.19

We welcome existing MSR2 employees to apply internally for this role and your current wage range would be applicable.

The wage ranges provided are based on the Union collective agreement.

If this role resonates with your passion and skills, we would love to hear from you.

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More about this job

Responsibilities

The Member Service Representative processes financial and non-financial transactions while serving as the primary point of contact for members. They are responsible for promoting products and services to improve members' financial health and maintaining accurate records.

Requirements

Candidates must have a secondary school diploma and at least one year of post-secondary education. Additionally, up to one year of experience in a sales and service role is required, along with proficiency in computer applications and strong communication skills.

Skills

Customer service
Sales
Financial transactions
Keyboarding
Computer literacy
Communication skills
Active listening
Multitasking
Problem solving
Data entry
Microsoft Outlook
Microsoft Word
Microsoft Excel
Interviewing
Relationship management

Benefits

Extended benefits package
Education and training investment
Banking perks
Work/life balance

Visa sponsorship

Not detected in the job text

Keywords

Financial Services
Banking
Member Service
Sales
Customer Service
Transaction Processing
Credit Union
Windows
Outlook
Word
Excel
Data Entry
Financial Health
Relationship Building
Safety Deposit Boxes
Shift Work
Collective Agreement
RRSP
Branch Operations

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