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Added 10 mins ago
Events Sales Specialist | Sports, Festivals & Community Events
Rogers Communications
Toronto, ON
A passion for sales, live events and creating memorable customer experiences. Telecommunications, retail, event sales, experiential marketing or customer acquisition experience is an asset.
Added 10 mins ago
IB
Customer Experience Manager
Indigo Books & Music
Edmonton, AB
- $42,500 to $69,000 CAD / year
- Full-time
The Customer Operations Manager is responsible for the customer experience and the store’s omni sales results. They lead a team to master Indigo’s service model and to suggest and sell…
Added 24 mins ago
VF
Equipment Technician | San Diego, CA
Vixxo Facility Solutions
Field, BC
- Full-time
At least one year of experience in a customer-facing or customer-service role.
Added 24 mins ago
TG
Barber / Stylist
Tommy Gun's Original Barbershop
Calgary, AB
- Full-time
Added 24 mins ago
MP
Key Account Coordinator - Bilingual (Mandarin / English)
Michael Page
Richmond, BC
- $70,000 to $90,000 CAD / year
- Full-time
Customer Insights & Growth: Gather sales data and feedback from customers to inform internal planning, prevent sales drops, identify account growth opportunities, and pitch new samples.
Added 24 mins ago
S-
Store Manager - Urgently Hiring - Cross Iron Mills
Showcase - Home of the Hottest Trends
Rocky View No 44, AB · Rocky View County, AB
- Full-time
…for the growth of top line sales and provide an exceptional customer…
Added 24 mins ago
S-
Store Manager
Showcase - Home of the Hottest Trends
Calgary, AB
- Full-time
…for the growth of top line sales and provide an exceptional customer…
Added 24 mins ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 24 mins ago
SD
Cashier, Hourly Part Time Day
Shoppers Drug Mart
Edmonton, AB
- Part-time
Maintain excellent customer service and checkout area
Added 24 mins ago
SD
Cashier, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Nanaimo, BC
- Part-time
Maintain excellent customer service and checkout area
Added 24 mins ago
LC
Deli Clerk Part Time Day
Loblaw Companies Limited
Ottawa, ON
- Part-time
Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs
Added 24 mins ago
TH
Department Supervisor Full-Time (Contract) - 7022 Sudbury
The Home Depot
Sudbury, ON
- Full-time
…customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product…
Added 24 mins ago
TH
Service Desk Associate Full Time (6 Month Contract) - 7022 Sudbury
The Home Depot
Sudbury, ON
- Full-time
Resolve issues, assess customer needs, coordinate all order related activities in partnership with the Project Support Centre, delivery companies, vendors and service providers in a timely…
Added 24 mins ago
T
Customer Experience Associate
TD
Guelph, ON
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 40 mins ago
B
Conseiller.ère, Service à la clientèle - Lebeau (temporaire)
Belron
Trois-Rivières, QC · Lebeau - Cap-de-la-Madeleine
- Full-time
Are you looking for an exciting and rewarding career as a Customer Service Representative, in a workplace where you can connect with customers, use modern tools and make a difference every…
Added 40 mins ago
S
Seasonal Associate
sephora.com
Kitchener, ON
- $19.2 to $22.6 CAD / hour
- Full-time
Deliver exceptional service Support the team in creating outstanding client experiences and achieving sales goals.
Added 40 mins ago
S
Seasonal Associate
sephora.com
North Bay, ON
- $19.2 to $22.6 CAD / hour
- Full-time
Deliver exceptional service Support the team in creating outstanding client experiences and achieving sales goals.
Added 40 mins ago
AL
Representative Inside Sales
Air Liquide
Abbotsford, BC
- Full-time
…chance to evolve in an organization where collaboration and customer satisfaction are the core of our business. We are offering a key position for an exceptionally customer-centric…
Added 54 mins ago
FW
General Manager
Fitness World Canada
Victoria, BC
- Full-time
Discounted personal training, supplements and retail clothing
Added 54 mins ago
I
Customer Experience Manager
Indigo
AB · Edmonton, AB
- $42,500 to $69,000 CAD / year
- Full-time
The Customer Operations Manager is responsible for the customer experience and the store’s omni sales results. They lead a team to master Indigo’s service model and to suggest and sell…
Added 1 hour ago
SD
Pharmacy Student, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
New Westminster, BC
- Part-time
…Come share our vision and passion in delivering a superior customer experience. Be a part of our growing Health & Wellness philosophy! We’re looking to provide practical experience for…
Added 1 hour ago
SD
Pharmacy Student, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Saskatoon, SK
- Part-time
…Come share our vision and passion in delivering a superior customer experience. Be a part of our growing Health & Wellness philosophy! We’re looking to provide practical experience for…
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Beamsville, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
SD
Pharmacist, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Richmond, BC
- Part-time
Commitment to providing exceptional customer service
Added 1 hour ago
SI
Fitting Specialist / Customer Service
Stitch It
Toronto, ON
- Full-time
This role requires strong customer service skills combined with practical knowledge of garments, sewing, and alteration techniques to provide accurate recommendations and an exceptional…

Coastal Community

Member Service Representative 1 - Union

Tofino, BC, V0R 2Z0, Canada

Full Time Role Range (Annual Salary) - $44,187.96 to $52,236.84 · Full-time

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Job details

Pay: Full Time Role Range (Annual Salary) - $44,187.96 to $52,236.84
Job type: Full-time
Experience: Up to 1 year of work experience in a sales and service position
Posting language: English
Posted: Nov 3, 2026

Original job description

**Posting Deadline: Please submit your application by 11:59 PM PST, November 18, 2026**

Position Type: Permanent

Together, Let’s Do Great Things!

We're a financial services co-operative with an expansive reach on Vancouver Island, the Gulf and Discovery islands and North Central BC. Joining us is your chance to work, and do good, locally. We are looking for a Member Service Representative, so if you’re passionate about improving people’s financial health and have experience with sales and service, we’d like to hear from you.

What’s the role?

As a Member Service Representative, under direct supervision you will process a variety of financial and non-financial transactions for members within the guidelines established. Coastal Community Credit Union strives "to be the leaders in building relationships that improve financial health, enrich people’s lives and build healthier communities" and it is your responsibility as a Member Service Representative to be the primary point of contact for members and carry the vision statement forward in order to build, maintain, attract and expand the member’s relationship with the credit union.

Your duties will include:

Accurately processes a variety of transactions to meet the needs of our members.
Providing sales and service expertise to inform members of new products/services and changes to existing products/services.
Answering telephone inquiries.
Providing members access into safety deposit boxes.
End of day processing and balancing to be completed in a timely manner as per established procedures.
Performing other related duties as assigned.

What are we looking for?

A secondary school diploma with academic emphasis
1 year post-secondary education
Up to 1 year of work experience in a sales and service position

Ideally, you are a flexible, collaborative team player with:

Keyboarding skills of 40 wpm and computer terminology are required, in addition to proficiency with Windows products such as Outlook, Word, and Excel applications.
Excellent communication skills and the ability to articulate in a clear, concise manner is required to transfer information and understanding to members.
Effective listening skills to engage members in conversation to understand and identify their immediate financial needs, and provide resolution through sourcing information, matching an appropriate product/service and/or referring members to the appropriate individual to complete their request.
The ability to multitask with keyboarding and internet/computer navigation skills for searching on-line client data and product information while simultaneously conversing with the member is essential to ensure that members receive excellent member service.
Interviewing skills and the ability to ask probing questions are required, as well as having the flexibility to adapt to each request and move between a variety of member concerns/questions/requests.

If you’re an approachable problem solver who embraces self-development and life-long learning, you’ll be a great fit with us.

Who are we?

Established in 1946, Coastal Community Credit Union puts people's needs first and invests in communities across Vancouver Island, the Discovery and Gulf Islands, and in North Central BC. We’re proud of the legacy we’ve built and the things that make us who we are:

We’re 100% member-owned, with all decisions made locally - right here in BC.
We’re a growing organization with $5.6 billion in assets under management.
Coastal Community helps improve the financial health of over 110,000 members as well as insurance and wealth clients through our 32 branches, 19 insurance offices, our business centres, plus our wide range of online and digital services.
We believe in making meaningful contributions to the communities we call home through grants, education awards, sponsorships, and fundraising.

At Coastal Community we are dedicated to serving our local community by prioritizing diversity, equality, inclusion, and supporting a sense of belonging for all. We value every individual’s unique experience and perspective. As a result, we empower individuals to achieve their financial goals, enrich lives, and build healthier communities.

Embarking on a journey with Coastal Community means joining an exceptional team, engaging in meaningful work, and enjoying fulfilling experiences along the way. We take pride in offering a comprehensive total rewards package and a workplace culture that’s second to none. This includes a commitment to work/life balance, a substantial extended benefits package, an impressive 11.75% employer-paid RRSP contribution, investments in your education and training, banking perks, and so much more! Join us and be part of a community that values your growth and success!

Full Time Role Range (Annual Salary) - $44,187.96 to $52,236.84

We welcome existing MSR2 employees to apply internally for this role and your current wage range would be applicable.

The wage ranges provided are based on the Union collective agreement.

If this role resonates with your passion and skills, we would love to hear from you.

Apply About employer

More about this job

Responsibilities

The Member Service Representative processes financial transactions and serves as the primary point of contact for members. They are responsible for promoting products and services while maintaining accurate records and balancing daily transactions.

Requirements

Candidates must have a secondary school diploma with one year of post-secondary education and up to one year of sales and service experience. Proficiency in computer applications and strong communication skills are required for this role.

Skills

Financial transactions
Sales
Customer service
Keyboarding
Computer navigation
Communication
Active listening
Problem solving
Microsoft Outlook
Microsoft Word
Microsoft Excel
Interviewing
Data entry
Balancing
Product knowledge

Benefits

Extended benefits package
Education and training investment
Banking perks
Work/life balance

Visa sponsorship

Not detected in the job text

Keywords

Financial services
Credit union
Member service
Sales
Customer service
Banking
Transactions
Safety deposit boxes
Keyboarding
Microsoft Office
Outlook
Word
Excel
Communication
Active listening
Problem solving
Data entry
Financial health
Member relations
Retail banking

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