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Area Manager - Ontario
COBS Bread
Toronto, ON
Full-time
Best Workplaces™ in Retail & Hospitality 2025
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COBS Bread

Area Manager - Ontario

Toronto, ON, Canada

Job type: Full-time
Apply by: Feb 28, 2027

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At a glance

Automatically prepared from the listing. Check the original description for the full requirements.

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Responsibilities

The Area Manager is responsible for managing franchisee relationships and providing advisory support to ensure retail bakeries meet brand standards. They focus on driving sales growth, maximizing profitability, and overseeing the successful implementation of marketing and operational initiatives.

Requirements

Candidates need 5+ years of managerial experience, ideally in food service or hospitality, and at least 2 years in a franchise or multi-site retail environment. A degree in Business Management and a valid driver's license for frequent field travel are required.

Experience

5 to 10 years

Education

bachelor degree

Working hours

40 hours per week

Work arrangement

On-site

Skills

Franchise Management
Multi-site Retail Management
Financial Analysis
Performance Metrics
Relationship Management
Coaching
Conflict Resolution
Strategic Planning
Operational Excellence
Brand Compliance
Problem Solving
Communication Skills

Benefits

Competitive Salary
Vacation Plan
Individualized Bonus Plan
Company-wide Bonus Plan
Extended Health Benefit
Dental Benefit
Group RRSP Matching
Flexible Spending Account
Paid Sick Leave
Paid Personal Leave
Paid Community Service Day
Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Franchise Operations
Retail Management
Food Service
Hospitality
KPIs
Financial Health
Brand Standards
Business Management
Multi-unit Leadership
Customer Satisfaction
Operational Excellence
Field Management

Original job description

Great Place To Work Certified™

Best Workplaces™ in Retail & Hospitality 2025

Area Manager, Ontario

Reports to: Regional Director of Operations

Location: Toronto, Ontario

We are looking for an Area Manager to join our Operations Team in Ontario. This position reports to the Regional Director and will be working closely with the Support Team to ensure retail franchise bakeries are operating to COBS Bread's leading standards of providing top quality, fresh baked product and great customer service. If you thrive at the opportunity to be advisor for a group of franchise operators and are passionate about making an impact to the local community, we want to hear from you!

Responsibilities include:

Managing franchisee relationships to build trust, reach common goals, and influence positive change
Work hands-on with each franchise operator to analyze opportunities for improvement, develop action plans and improve their COBS Bread businesses
Maximize sales growth through bakery customer satisfaction and engagement
Build bakery profitability and franchisee financial health
Lead, coach and act as an advisor for a group of franchise operators
Ensuring bakeries are compliant with COBS brand standards
Work with the Franchising and Training team to coordinate new franchisee training
Supports bakery handover and bakery opening process to ensure the success of new operators
Drive operational excellence in order to maximize our franchisees' sales, profitability and customer satisfaction
Ensure successful implementation of COBS Bread's marketing, product and systems initiatives and improvements across a large number of retail franchise locations

Requirements

What You Bring to the Table:

A high-energy, positive attitude with the ability to quickly develop trust and meaningful relationships
2+ years' experience in a franchise retail environment or multi-site retail management experience
5+ years' managerial experience, ideally in the food service, hospitality or franchise industry
Skilled in analyzing financial results and performance metrics, and translating strategic concepts into actionable plans
Valid driver's license and willingness to travel frequently and spend time ‘in the field' rather than behind a desk
Excellent verbal and written communications skills
Ability to influence others in order to affect change and drive constant improvement
A good tolerance for multi-tasking and managing competing priorities;
Can work autonomously, take risks and exercise sound judgement with minimal supervision and
Excellent communication, problem- solving and conflict resolution skills and
Degree with concentration in Business Management

Benefits

What's in it for You:

Competitive salary and vacation plan
Both individualized and a company-wide bonus plans
A great Extended Health & Dental Benefit, Group RRSP Matching and Flexible Spending Account
Paid sick and personal leave days
Paid day for community service/volunteer time
An open, ‘continuous-learning' environment where professional development and career progression is encouraged
Work within a dynamic, driven, high-achieving, close-knit and fun-loving team
High level of autonomy and responsibility

We thank all applicants for their interest in COBS Bread but would like to advise that only applicants shortlisted for interview will be contacted.

We are an equal opportunity employer and value diversity at our company.

About COBS Bread

With over 150 locations, COBS Bread serves fresh and delightful baked goods to communities across Canada. Any unsold items are donated daily to various local charities and food banks. The company's success can be attributed to the quality of our product, the development of our people and our warm and friendly customer service.

COBS Bread is part of Bakers Delight - Established in 1980 operating as Bakers Delight in Australia and New Zealand, and since 2003 as COBS Bread in Canada and the USA. Together we have grown to more than 700 bakeries across Australia, New Zealand, Canada and the USA. The entire network employs over 15,000 people, serving more than 2.1 million customers each week.

Accessibility

Accommodation is available upon request for applicants and employees with disabilities. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.

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