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Supervisor, Quality
- Montreal, QC, Canada
Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Full-time
- Closing date
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
Coke Canada Bottling is Canada’s Local Bottler. We’re Made Local.
Proudly independent, we are a Canadian, family-owned business. Coke Canada Bottling makes, distributes, merchandises, and sells the most-loved beverages Canadians enjoy. With over 6,000 diverse employees coast-to-coast, we operate in every province through 50+ sales and distribution centres, and five manufacturing facilities.
Coke Canada supplies some of Canada’s favourite beverage brands, and we want to continue to be the leading beverage partner in Canada, creating a better future and delivering optimism by bringing sustainable value to our employees, customers, consumers, and communities.
Advancing a high-performing, collaborative and inclusive culture is at the core of our vision to be the World’s Greatest Bottler, Built by the Best People, and we’re looking for exceptional talent to help get us there.
For more information about Coke Canada Bottling and our products, visit cokecanada.com/our-product.
Role Details
- Work Location – Lachine, QC
- Shift/Hours or Hybrid Environment – Evening shift, Monday to Friday, 2pm to 10:30pm
In a production environment where food safety, regulatory compliance, and product consistency are critical, the Quality Supervisor plays a central role. This individual ensures process rigor, supports operational teams, and ensures that every product meets the highest quality and food safety standards. As a team leader, they actively contribute to continuous improvement initiatives, risk prevention, and the maintenance of the plant’s certifications.
The Quality Supervisor reports directly to the Plant Quality Manager and is responsible for all quality and food safety activities within the facility. This individual oversees the Laboratory and Syrup Room teams, ensures compliance with internal and external standards, and works closely with Production, Maintenance, and Engineering to maintain operational excellence and regulatory compliance.
- Evening Shift – Monday to Friday, 2:00 PM to 10:30 PM ***
- Supervise and support the Laboratory and Syrup Room teams (approximately 19 employees), including scheduling, attendance management, staffing, training, performance evaluations, and employee development within a unionized environment.
- Ensure the quality of packaging materials, finished products, and manufacturing processes (mixing, filling, and packaging) to meet company standards, specifications, regulatory requirements, and operational objectives.
- Monitor production processes, conduct inspections, adjust process parameters as needed, and troubleshoot process-related issues in collaboration with Production and Maintenance teams.
- Support operational efficiency and key performance indicators related to quality, yield, and production downtime.
- Manage non-conforming products and supplier complaints, and support the investigation and follow-up of customer and consumer complaints.
- Participate in root cause analyses, continuous improvement projects, and the qualification of equipment, processes, and suppliers.
- Develop, update, and implement operational procedures while ensuring compliance of quality documentation.
- Conduct internal audits (quality, food safety, health and safety, and environmental) and ensure adherence to company policies, collective agreements, and applicable standards.
- Ensure the proper operation of quality control equipment, as well as the management of water treatment and wastewater systems.
- Bachelor's degree or post-secondary diploma, preferably in a scientific discipline.
- Strong planning, decision-making, and organizational skills.
- Dynamic, proactive, resilient, and solution-oriented mindset.
- Experience working in an ISO-certified environment.
- Knowledge of and experience with FSSC 22000 standards and HACCP systems.
- Proven ability to solve problems collaboratively in a team environment.
- Experience in a unionized environment is considered an asset.
- Knowledge of water treatment systems within the food or beverage industry.
- Experience with Good Manufacturing Practices (GMP).
- Minimum of two (2) years of experience in a unionized manufacturing and production environment, including at least two (2) years of direct supervisory experience leading a team.
- Basic computer skills, including experience using databases.
- Excellent verbal and written communication skills.
- Fluency in French (required); knowledge of English is considered an asset.
- Join a local, family-owned business that’s part of a globally recognized brand, where you can develop your capabilities, competencies, and career.
- Coke Canada has a culture of learning, and we offer several channels to support your development, including on-the-job training and a library of free courses for just-in-time learning.
- We are committed to offering a comprehensive benefits package designed to help our employees achieve their best physical, mental, financial, and overall health and well-being. This includes a competitive compensation package, access to retirement and saving programs, family and employee assistance program, paid vacation and floater days.
- We have close, local connections with the communities in which we operate across Canada. We’re determined to make a positive difference in our communities; this includes opportunities for employee volunteerism.
- We’re building our business responsibly and our mission is to work Toward a Better Future Together. We have a plan that outlines how we are reducing, reusing, recycling, decreasing our carbon footprint, and using water responsibly. For more information visit cokecanada.com/sustainability/
Our hiring process is human-driven and does not involve AI tools for screening, assessment, or selection. For individuals requiring accommodations or support throughout the recruitment process please call 1-844-383-2653 or email HR@cokecanada.com.
Important – please note
All offers of employment at Coke Canada Bottling are conditional upon a successful background clearance obtained through our contracted third-party vendor. The standard clearance requirements depend on the position and may include some, or all, of the following: criminal clearance, employment verification, education verification and driver's abstract review. Please advise the Talent Acquisition team if you have any questions or concerns once you are contacted for further consideration.
More about this job
Responsibilities
Supervise the Laboratory and Syrup Room teams and oversee facility quality and food safety activities, including product and process checks, compliance, audits, and quality documentation. Address non-conformances and complaints, support investigations and continuous improvement, and collaborate with Production, Maintenance, and Engineering to maintain operational performance and regulatory compliance.
Requirements
Requires a bachelor's degree or post-secondary diploma, preferably in a scientific discipline, and at least two years of experience in unionized manufacturing and production, including two years of direct team supervision. Candidates should have experience with ISO-certified environments, FSSC 22000, HACCP, and GMP, strong problem-solving and communication skills, and fluency in French; water treatment knowledge and unionized-environment experience are assets.
Skills
- Quality Assurance
- Food Safety
- Team Leadership
- Production Process Monitoring
- Root Cause Analysis
- Continuous Improvement
- Regulatory Compliance
- Internal Auditing
- HACCP
- FSSC 22000
- Good Manufacturing Practices
- Water Treatment
- Problem-Solving
- Planning and Organization
- Employee Training and Development
- French Communication
Benefits
- Competitive Compensation
- Retirement and Savings Programs
- Family and Employee Assistance Program
- Paid Vacation
- Floater Days
- Learning and Development Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Manufacturing
- Management & Leadership
- Food & Beverage
- Science & Research
- Security & Safety
Keywords
- Quality Assurance
- Food Safety
- FSSC 22000
- HACCP
- ISO-Certified Environment
- Good Manufacturing Practices
- Water Treatment
- Wastewater Systems
- Laboratory
- Syrup Room
- Manufacturing
- Production
- Packaging Materials
- Finished Products
- Process Monitoring
- Process Troubleshooting
- Non-Conforming Products
- Supplier Complaints
- Customer Complaints
- Consumer Complaints
- Root Cause Analysis
- Continuous Improvement
- Equipment Qualification
- Supplier Qualification
- Internal Audits
- Quality Documentation
- Regulatory Compliance
- Unionized Environment
- Database Skills
- French