Jobs in Canada

Group jobs by employerEmail me new jobs Save this search

Added 13 days ago
WI
Project Controls Analyst
WSP in Canada
Vancouver, BC
- Full-time
As a Project Controls Analyst, you’ll work with Project Managers and technical teams to support cost control, forecasting, scheduling, and performance across Ground Engineering projects in…
Added 13 days ago
SL
Institutional Research Analyst
St. Lawrence College
Kingston, ON
- Part-time
Reporting to the Director, Program & Data Innovation, the Institutional Research Analyst provides extensive research and analysis services on a wide range of college activities at the…
Added 13 days ago
WI
Project Controls Analyst
WSP in Canada
Vancouver, BC
- Full-time
As a Project Controls Analyst, you’ll work with Project Managers and technical teams to support cost control, forecasting, scheduling, and performance across Ground Engineering projects in…
Added 13 days ago
CS
Application Production Support Analyst
Cynet Systems
Montreal, QC
- $438.81 CAD / day
- Contract
Requirement/Must Have:
Added 13 days ago
O
Director, IT Applications - Project SAP S/4HANA
Olymel
Boucherville, QC
- Full-time
At Olymel, we believe in innovation, quality, and sustainable growth. We are looking for an Director, IT Applications - Project SAP S/4HANA to join our dynamic team. If you are motivated by…
Added 13 days ago
M
Senior I&IT Business Analyst
Metrolinx
Toronto, ON
- Full-time
Our I&IT Development and Delivery division is looking for a Senior Business Analyst to lead stakeholder engagement, business requirements elicitation and analysis, and translate business…
Added 13 days ago
Executive Assistant & Business Analyst
Coast Hotels
Vancouver, BC
The Executive Assistant & Business Analyst provides broad executive, analytical, administrative, and business support to the President & CEO. The position supports management reporting,…
Added 13 days ago
LM
Analyst, Talent, Learning & Organizational Development
Lockheed Martin
Ottawa, ON
- Full-time
The Analyst, Organizational Development supports the execution of programs and initiatives that strengthen organizational capability, leadership effectiveness, talent development, and…
Added 13 days ago
Insurance analyst-Claims
Pomerleau
Montreal, QC
…the total cost of risk and enhancing the company’s financial performance. This role offers a unique opportunity to work on some of the largest construction projects in Canada and to be…
Added 13 days ago
TG
Intern Analyst Model Validation - Winter term
TMX Group
Montreal, QC
- Full-time
Must Have(s):
Added 13 days ago
R
Analyste en opérabilité / Operability Analyst
RTX
Longueuil, QC
- Full-time
Expérience en opérabilité, aérodynamique des compresseurs, performance, contrôles, développement un atout.
Added 13 days ago
D
System Validation Analyst (12 month contract)
Dynacare
Brampton, ON
- Contract
Job Posting: System Validation Analyst (12 Month Contract)
Added 13 days ago
PT
System Analyst II
Paladin Technologies
Ottawa, ON
- Full-time
…clients' physical security and audio video needs. The Systems Analyst will be responsible for delivering and maintaining the IT infrastructure that supports these…
Added 13 days ago
W
Project Controls Analyst
WSP
Vancouver, BC
- Full-time
As a Project Controls Analyst, you’ll work with Project Managers and technical teams to support cost control, forecasting, scheduling, and performance across Ground Engineering projects in…
Added 13 days ago
SI
Technical Product Owner II-SC
Staples Inc.
Richmond Hill, ON
- Full-time
Work within a team of product owners, developers and quality assurance analyst
Added 13 days ago
B
Senior Financial Analyst (FA III)
BGIS
Markham, ON
- Full-time
The Senior Financial Analyst provides complex transactional support for a process within a full accounting cycle and is involved in full accounting cycle for a client contract (s) or…
Added 13 days ago
C(
Application Support Analyst
Codan (Canada) Inc
Toronto, ON
- Contract
Application Support Analyst (12-Month Contract)
Added 13 days ago
FS
BI Engineer
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Corporate Headquarters Toronto
- Full-time
…Intelligence Engineer and collaborates with internal stakeholders, project sponsors, technical teams, Four Seasons IT, external partners, Microsoft, and data solution…
Added 13 days ago
M
Business Analyst III
Moneris
Toronto, ON
- Full-time
Minimum 4 years of experience in a business analyst, project management, or relevant role.
Added 13 days ago
W
Operations Analyst
Waabi
Toronto, ON
- $90,000 to $120,000 USD / year
- Full-time
Conduct quality reviews of annotated sensor and map data against project specifications.
Added 13 days ago
ET
Oil & Gas Operations, Engineering & Geosciences Professionals (Saudi Arabia)
Eram Talent
Ottawa, ON
- Contract
…efficient operations, technical excellence, equipment reliability, project execution, and the achievement of operational…
Added 13 days ago
S
Senior Business Analyst, Business Functions, BC Health Workday
Sanya’k̓ula
BC · British Columbia, Canada
- Full-time
The Senior Business Analyst serves as a key liaison between business units, technical teams, subject matter experts, consultants, and vendor partners to develop detailed project and cutover…
Added 13 days ago
Analyst, Material Pricing
Celestica International LP
Toronto, ON
The Analyst, Material Pricing manages material pricing for regional/global customers within a specific market segment, ensuring competitive pricing solutions to support growth and margins.…
Added 14 days ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Must have Class 5 driver’s license
Added 14 days ago
AC
Analyste D'affaires Principal - Finance
Aston Carter
Montreal, QC
- $95 to $115 CAD / hour
- Contract
Le poste offre un environnement de travail hybride, avec deux jours par semaine au bureau de Montréal et une semaine de travail de 37,5 heures

Codan (Canada) Inc

Application Support Analyst

Toronto, ON, Canada

Salary range: Annual $85,000 - $105,000 + 4% vacation pay · Contract

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: Salary range: Annual $85,000 - $105,000 + 4% vacation pay
Job type: Contract
Apply by: Apr 25, 2027
Experience: · 3+ years of application support experience in an enterprise environment
Posting language: English
Posted: Oct 27, 2026

Original job description

Application Support Analyst (12-Month Contract)

Codan (Canada) Inc. (CCI) was created in 2009 and is affiliated with the offshore law firm Conyers. Conyers has offices in Bermuda, Cayman Islands, British Virgin Islands, Hong Kong, Singapore and London. CCI is devoted to providing superior technology, marketing, innovation and project management support to the Conyers user community.

We are seeking a versatile Application Support Analyst to join our Technology Services team on a 12-month maternity replacement contract. The successful candidate will support the firm's enterprise and business applications (such as practice and financial management, entity management and document management systems), Microsoft 365 and in-house applications. The scope of the role will be tailored to the successful candidate's strengths across enterprise application support and Microsoft 365/Power Platform.

What Will You Do

Core ApplicationSupport

· Provide L3 support for enterprise, business and in-house applications and related infrastructure by investigating, troubleshooting and resolving incidents and service requests raised through the ITSM platform or other applicable channels.

· Gather information, replicate and analyse problems to determine root cause, collaborating with team members, developers and vendors to deliver lasting fixes.

· Interface with vendor support contacts where additional support is required and manage escalations through to resolution.

· Identify and track system and process issues, documenting actions and contingencies throughout for a proper audit trail of resolution, in line with ITIL-aligned incident, problem and request processes.

Environment & Change Management

· Build and maintain test and production environments, including patching, hotfixes, service packs and version upgrades, with appropriate testing before release.

· Plan and implement changes through the change management process, and support application integrations and data flows between systems.

· Provide technical expertise on performance, scalability, reliability and security, and participate in architecture and design discussions around solutions and enhancements.

Microsoft 365 & In-House Applications

· Provide support and administration for Microsoft 365 services, including Outlook, Teams, SharePoint, OneDrive and Copilot, monitoring service health and documenting procedures.

· Support in-house and custom applications, understanding their architecture and data flows, and coordinate fixes and enhancements with developers and vendors.

· Test updates and new releases, and prepare user documentation and training for changes to supported applications.

Business Engagement & Continuous Improvement

· Work with Business Analysts and business users to gather requirements, translate them into practical solutions, and recommend or implement changes to functionality.

· Review and document processes, and recommend improvements, including opportunities for automation using the Power Platform (Power Apps, Power Automate, Power BI).

· Build and maintain knowledge base articles, runbooks and support procedures.

Project & Enhancement Support

· Support application upgrades, rollouts and AI or Copilot initiatives during the contract term, applying responsible AI and governance practices.

· Provide knowledge transfer and complete handover documentation before the end of the contract.

What You’ll Need

· Completed a university degree or equivalent experience. A degree in Computer Science, Information Technology, Engineering or a related field is an asset

· 3+ years of application support experience in an enterprise environment

· Experience with vendor-supported enterprise platforms such as practice management, entity management or document management systems

· Candidates must be competent in SQL

· Strong troubleshooting skills across application, database and infrastructure layers

· Ability to communicate clearly and proactively with technical and non-technical stakeholders on status and issues

· Capable self-starter who takes initiative to solve problems, troubleshoot and streamline processes

· Solid organisational skills with strong attention to detail

· Ability to ramp up quickly and deliver value within a 12-month term

· Legal or professional services experience preferred

· Microsoft 365 administration experience, including Entra ID, DLP and eDiscovery considered an asset

· Power Platform (Power Apps, Power Automate, Power BI) and/or Copilot Studio experience

· PowerShell or other scripting languages

· ITIL certification preferred

· Microsoft certifications (e.g., Power Platform, Microsoft 365) an asset

Note: This is a 12-month fixed-term maternity replacement contract.

Salary range: Annual $85,000 - $105,000 + 4% vacation pay

Codan (Canada) Inc. is an Equal Opportunity Employer. We will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform us of the nature of any accommodation(s) that you may require.

Apply on LinkedIn About employer

More about this job

Responsibilities

Provide L3 support and administration for enterprise, business, and in-house applications, Microsoft 365 services, and related infrastructure, resolving incidents and coordinating with vendors and developers. Maintain and test application environments, support changes and integrations, improve processes through automation, and contribute to upgrades, Copilot initiatives, documentation, and handover.

Requirements

Requires at least three years of enterprise application support experience, SQL competency, strong troubleshooting across application, database, and infrastructure layers, and a university degree or equivalent experience. Legal or professional services experience is preferred; Microsoft 365 administration, Power Platform, scripting, ITIL certification, and Microsoft certifications are assets.

Skills

Application Support
SQL
Troubleshooting
Microsoft 365 Administration
Entra ID
Data Loss Prevention
eDiscovery
Power Apps
Power Automate
Power BI
Copilot Studio
PowerShell
Incident Management
Problem Management
Change Management
ITIL

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Enterprise Applications
Practice Management Systems
Financial Management Systems
Entity Management Systems
Document Management Systems
Microsoft 365
Outlook
Teams
SharePoint
OneDrive
Copilot
SQL
Power Platform
Power Apps
Power Automate
Power BI
Copilot Studio
PowerShell
ITSM
ITIL
Incident Management
Problem Management
Change Management
Application Integrations
Root Cause Analysis
Entra ID
Data Loss Prevention
eDiscovery
Responsible AI

Report this job

Work requirements

Jobs in Canada